Customer reviews from blackanddeckerappliances.com
Black+Decker - 12 Cup Programmable Coffee Maker - Gray
Average customer rating
4.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Black+Decker - 12 Cup Programmable Coffee Maker - Gray
Customer Rating
5
Simply the Best
on January 21, 2025
Posted by: Mark Sr
This thing is awesome totally and programmable..
.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Worked great (for 4 months)
on February 14, 2023
Posted by: et2246
from Boston, MA
I bought this in October 2022 after my other coffeemaker broke. It worked perfectly and I was happy until the buttons stopped working completely tonight. I haven't done anything to the product except make coffee... nothing that would warrant ever single button (hour, minute, on/off, program and auto-on) to completely stop working.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, February 15, 2023
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm glad to hear that your coffee maker had worked well initially, but I’m sorry to hear that the buttons on your coffee maker have stopped working. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Hot
on December 16, 2021
Posted by: Melin
from Massachusetts
Gender:Female
I like my new coffee maker I just wish the coffee was warmer.. by my 2nd cup I have to reheat it..
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 16, 2021
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear that you're coffee is not brewing hot for you. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Clarkee
from Wallkill, NY
Verified Purchase:Yes
Great coffee maker! Brews perfect tasting coffee. Very happy with product and results!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Good looking
on October 27, 2020
Posted by: Weezer
from Ct
Gender:Female
[This review was collected as part of a promotion.] Like everything about it I like the style the color the size.easy to operate like all the features this coffee maker offers
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect for what I need
on October 26, 2020
Posted by: WI Bob
from Kenosha WI
Gender:Male
I bought this about a month ago and it's perfect for what I need.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com