Customer reviews from govee.com
Govee - Smart TV Backlight 3S (11.8ft) Co-branded with Netflix - Multi
Average customer rating
4.5
(1,048 Reviews)
Rating breakdown 1,048 reviews
5 Stars
780
4 Stars
137
3 Stars
64
2 Stars
26
1 Star
41
82%of customers recommend this product.
(
153 out of
187)
Customer Reviews for Govee - Smart TV Backlight 3S (11.8ft) Co-branded with Netflix - Multi
Customer Rating
1
on September 3, 2024
Posted by: Nathan Rose
from Columbus, Ohio, United States
The control box that you gave me. Did not work. I contacted support a few days ago about getting a replacement and no one has gotten back to me
Written by a customer while visiting govee.com
Customer Rating
1
Malfunctioning trash
on September 3, 2024
Posted by: Anonymous
from Washington, District of Columbia, United States
I've calibrated it multiple times and tried to reset it but nothing has helped. LEDs blink as if there's a short somewhere. Not sure if mine is a one off but they should definitely have better QA for the price I paid
Written by a customer while visiting govee.com
Posted by: Stephanie
Verified Purchase:Yes
I have these lights on both my living room and bedroom tv and they work great. I mostly use them to play video games and the colors track amazing and are very seamless to the tv itself. My mom uses the ones in the living room for watching tv and movies, as well as just adding ambient light while relaxing and they also work amazing for that. An added benefit is that they connect to our amazon Alexa to make using them even more easy. Overall I would say we really enjoy these lights and I would recommend them to anyone!!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
1
Didn't work
on September 3, 2024
Posted by: Angeline Seddon
from Phoenix, Arizona, United States
Should have read the reviews before purchasing!
Written by a customer while visiting govee.com
Customer Rating
2
Camera doesn't sit right with me
on September 3, 2024
Posted by: Anonymous
from Los Angeles, California, United States
I owned a LG C2 TV which means my TV is super slim these cameras don't sit right at an angle that is should
Response from govee.comBy Govee, September 3, 2024
Hi there,
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the camera not sitting correctly on your LG C2 TV. Our team is constantly working to improve our products and we will definitely take your feedback into consideration for future updates. In the meantime, please feel free to reach out to our customer support team(support@govee.com) for further assistance. Thank you for choosing Govee.
Best,
Govee Customer Service Team
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the camera not sitting correctly on your LG C2 TV. Our team is constantly working to improve our products and we will definitely take your feedback into consideration for future updates. In the meantime, please feel free to reach out to our customer support team(support@govee.com) for further assistance. Thank you for choosing Govee.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
1
They gave out..
on September 3, 2024
Posted by: Anonymous
from Los Angeles, California, United States
Pretty upset about this, legit worked fine until the 2nd 3rd day and they just glitch now.
Written by a customer while visiting govee.com
Customer Rating
2
Wasn’t as easy I a thought it would be took a few weeks to get it to were I didn’t completely regret getting it
on January 20, 2025
Posted by: Latinjustice74
Verified Purchase:Yes
Not the easiest
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, July 24, 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution.
We value your trust and appreciate the opportunity to improve.
Written by a customer while visiting govee.com
Posted by: Aviles2010
Verified Purchase:Yes
Sick!!
I would recommend this to a friend!
Written by a customer while visiting govee.com