Customer Reviews for Joseph Joseph - Totem Max 60-liter Waste & Recycling Dual Kitchen Trash Can - Stone
Customer Rating
3
Great product. Such a shame it arrived damaged
on November 7, 2021
Posted by: Dean P.
The bin itself is really well designed. Unfortunately, the item was delivered with a dent on the front of the lower bin which was very disappointing for such a premium product.
very disappointed in this bin, we have had three replacements and every one has done the same thing. although it looks fab and when it works it is spot on. we have found that the hinge on the lid breaks very easily and the lid fails to open when pressing tge release button.
Response from Joseph JosephBy Charlotte Cau, September 24, 2021
Hi Sarah, we're really sorry to hear about the issue you've experienced with this product. If you haven't already done so, please do contact our Consumer Care Team at info@josephjoseph.com along with your proof of purchase/order number and a photo of the fault (if applicable). A member of the team will then come back to you on this. Thank you. The JJ Team