Didn’t know there was such a thing a perfect toast.
Response from PanasonicBy Team Panasonic-C, Team Panasonic, September 2, 2024
Hi, Melanie! Thank you for the excellent rating. We're delighted to know you're satisfied with your purchase!
Written by a customer while visiting Panasonic
Customer Rating
3
Great but short-lived
on March 24, 2025
Posted by: HD
from Chicago, IL
Gender:Female
I received this toaster oven for a gift a little over a year and loved it, but then the bottom heating element broke-- the ceramic rod broke in half and now rests on the bottom of the toaster floor. I had a terrible Black and Decker that I used for about 15 years, and I'm very disappointed that this expensive and nice toaster oven can't be used for more than a year. I've looked up videos on how to replace the heating element and it involves dismantling the entire toaster. Panasonic, any advice?
Response from PanasonicBy Team Panasonic-C, Team Panasonic, March 27, 2025
Hello! We deeply appreciate your feedback and are truly sorry to hear about the issue you’ve encountered with the toaster oven. Thank you for sharing your experience with us! We can understand how disappointing it must be, especially after having such a positive experience for the first year. Your insight about the heating element and the troubleshooting process is invaluable. In such situations, we encourage you to seek professional electronics from our authorized service center. We want to ensure that your toaster oven is functioning as it should, and we’ll do our best to resolve this issue for you. Thank you again for your feedback. We’re committed to making things right for you!
The size is small so it does not occupy a lot of space. It heats up rapidly and very evenly. This one makes the most perfect toast I have every tried. Also works well for other tasks. Much better than some other bulky oven I have used.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, November 25, 2024
We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience.
I was a little scared after reading the directions. It worked exactly as it said and I love it. I'm getting dinner done without turning on the giant oven. I like the compact size and so far I can fit what I need in there.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, November 26, 2024
Hello, Johanna. We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us.
Does what it’s supposed to do, and very well. Toast is perfect, pot pies come out browned and hot (make sure the pie pan is NOT cardboard), and my panko-baked fish was flaky with a crunchy crust. Didn’t have to use the big oven which is a huge plus.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, November 26, 2024
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
This is our second. The first lasted a decade ++. Makes the best toast. Bakes. Broils. The best!
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-C, Team Panasonic, November 28, 2024
We are thrilled to have you as part of the Panasonic family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon!