Customer reviews from jbl.com
JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Average customer rating
4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
6
3 Stars
0
2 Stars
3
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Customer Rating
1
uncomfortable and bad
on July 13, 2022
Posted by: CaptainAutimso
garbage mic that's low quality and to sensitive and very uncomfortable to wear
By Customer Support, July 14, 2022
Thanks for taking the time in providing your feedback on our JBL Quantum 810 Wireless. Please note that the headband can be adjusted so you can wear this to your preference. If you need assistance with troubleshooting our products, please reach out to our Customer Support. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphone set with extra features!
on September 5, 2022
Posted by: EricGCWI
from Appleton, WI
[This review was collected as part of a promotion.] This is a great upgrade on headphones for gaming. I previously had the JBL Quantum 350 headphones and really liked the sound. This set has a better sound quality and more creature comforts. The padding on the ears and head is a lot softer and helps with keeping noise out. There's also extra functions like the volume control for game vs chat that's right on the set so you don't have to change settings in the game. The microphone is nice and folds up and down if you don't use it. But there's also a mic cutoff button so you can just turn it off with one push. The set connected to the dongle with ease on the first set up and every set up since. It's cool that the JBL logo on the sides light up, but unnecessary. One thing that's really nice compared to the 350, is that this set can be Bluetoothed to your phone, so you can use it as a regular headset when you want. Previously the 350 would only connect to a dongle and could only be used for what that was plugged into.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
The usual solid audio product from JBL
on September 5, 2022
Posted by: jbarnr
from Seymour TN
[This review was collected as part of a promotion.] My headphone collection has grown again…
I like to mention it because I enjoy it so much - the packaging is phenomenal on JBL products. Easy to open, and everything is well protected and you can tell thought went into it.
That aside - overall I enjoy these headphones for the sound quality thus far and the microphone quality.
My girlfriend and I used them over Bluetooth from our phones and had no problems connecting and music and videos were very clear - more so than a good portion of my other headphones.
The same was true on my work laptop and personal laptop - simple to connect with Bluetooth. Sound was fantastic for work calls and some casual gaming sessions - microphone was clear in both cases with co workers and other gamers.
Noise cancellation is superb - if you want to drown out the world or your angry significant other - these will knock that out of the park for you.
All in all for the price I personally think these are a great value in the sound quality department - my only minor concerns are about durability and a personal preference on the cup material.
The headband foam cushion while soft and good at not putting a lot of pressure on the head also for some reason feels incredibly cheap (yet not?) - we just feel like it may not hold up over the long term but is definitely comfortable.
The same is true for the earcups but I also find they trap heat in due to the materials so if you have them on too long it may be bothersome but breaks are good folks!
My only other minor concern is the microphone material - it’s not as easy to bend as id like and it doesn’t give confidence it will last long if you move it around a lot. But these things could just be in my head and not entirely accurate (not had them long enough).
The microphone mute is nice though - an easily identifiable click when you roll it up so you know it’s muted (plus LED light).
Other than that as mentioned these are great - not heavy, are comfortable and adjustable and sound great both on audio and output via the microphone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Exceptional
on September 6, 2022
Posted by: Vicky
from New York
[This review was collected as part of a promotion.] PROS:
First and foremost the sound quality on these headphones is amazing. JBL always has great sound, but the 3D surround sound is incredible, really brings the games to life.
The headset is comfortable, but right out of the box I thought they were a little on the heavy side. But after a couple uses, I don’t feel that way anymore.
The mic automatically mutes when you lift it up, and there’s an audible click to confirm. The mic voice quality is excellent.
The volume control is a dial instead of a button, which is an unexpected game changer for me.
The lights on the side are a really cool feature, but they drain the battery a lot faster, so I generally keep them off.
They come with a dust cover and some really nice, high quality charging and audio cables. These headphones can charge while being used, which is a huge plus for people who always forget to charge their devices (me).
CONS:
They are kinda bulky and really stick out on my head. I look like I belong on a Nascar pit crew. The only reason I list that as a con is because I was hoping to use these headphones for my work conference calls and zoom meetings, but I have a feeling I’ll look a little ridiculous in a serious work meeting….
There is an occasional lag when using the Bluetooth connection. When I use the included USB dongle to connect, it’s perfect.
First and foremost the sound quality on these headphones is amazing. JBL always has great sound, but the 3D surround sound is incredible, really brings the games to life.
The headset is comfortable, but right out of the box I thought they were a little on the heavy side. But after a couple uses, I don’t feel that way anymore.
The mic automatically mutes when you lift it up, and there’s an audible click to confirm. The mic voice quality is excellent.
The volume control is a dial instead of a button, which is an unexpected game changer for me.
The lights on the side are a really cool feature, but they drain the battery a lot faster, so I generally keep them off.
They come with a dust cover and some really nice, high quality charging and audio cables. These headphones can charge while being used, which is a huge plus for people who always forget to charge their devices (me).
CONS:
They are kinda bulky and really stick out on my head. I look like I belong on a Nascar pit crew. The only reason I list that as a con is because I was hoping to use these headphones for my work conference calls and zoom meetings, but I have a feeling I’ll look a little ridiculous in a serious work meeting….
There is an occasional lag when using the Bluetooth connection. When I use the included USB dongle to connect, it’s perfect.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very Cool Gaming Headset
on September 6, 2022
Posted by: ebick929ley
from Akron, OH
[This review was collected as part of a promotion.] The headset is comfortable to wear and adjustable. They have this rainbow color way that looks amazing while playing in the dark. You can alternate from being wired to wireless. It is cool that they can be Bluetooth paired with my phone. The sound is awesome as it has noise canceling for background noises but I can clearly hear all persons while playing COD, etc.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great headset with clear sound and microphone
on September 8, 2022
Posted by: Lacey
[This review was collected as part of a promotion.] These are great! We have several other pairs of different styles and these are by far the top pick in the house. They are very comfortable even for long periods of gaming or work zoom calls. They look so sleek and very high quality and feel amazing on. I really like the lighting effects.
I am very happy with the sound quality of them. JBL has such great sound quality and I was not surprised with these either. It can also be adjusted via the app which is very user friendly. The noise canceling is second to none.
They can be used with the USB plug or Bluetooth. I have also used them a few times for work for zoom calls and have heard from coworkers that my sound is flawless. I like how the mic will show up red when your live too. The mic can be put up when not in use.
I would recommend these to a gamer or if your stuck on zoom calls all day they are great for that too.
I am very happy with the sound quality of them. JBL has such great sound quality and I was not surprised with these either. It can also be adjusted via the app which is very user friendly. The noise canceling is second to none.
They can be used with the USB plug or Bluetooth. I have also used them a few times for work for zoom calls and have heard from coworkers that my sound is flawless. I like how the mic will show up red when your live too. The mic can be put up when not in use.
I would recommend these to a gamer or if your stuck on zoom calls all day they are great for that too.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome wireless gaming headset and more!
on September 10, 2022
Posted by: efasted
from Annapolis, MD
[This review was collected as part of a promotion.] First off, I give the JBL Quantum 810 Wireless Headset a five-star review based on overall design, comfort, and sound quality.
Considering the price point, it comes in on the lower side of the higher end headset market. Ultimately, it’s the perfect option for anyone in need of a high-quality headset, including serious gamers, who don’t want to break the bank.
Here are some more details on why I love this headset:
Design and Comfort. Like other JBL products I have reviewed, the Quantum 810 Wireless is very well made. It has a sleek look and feel and is definitely built to last. Compared to other gaming headsets, this one is relatively compact in size. It’s a little on the heavier side but the padding and adjustable range makes it very comfortable. Although it felt a little tight at first, I wore it for several hours at a time and have no complaints whatsoever. Further, the volume controls on the wired connector and headset are well placed, responsive, and easy to navigate.
Sound. I tested the Quantum 810 Wireless with numerous games on my PC and Xbox (only works with Xbox via wired to the controller) and was thoroughly impressed. I also connected it to my phone via Bluetooth for making calls and listening to music. On all fronts the audio was crystal clear with no lag and the noise cancelling feature makes for a very immersive experience. The microphone produces a great audio return for other gamers and works extremely well for phone calls. The range for using the dongle and Bluetooth was pretty standard. I was able to walk around freely to a few different rooms without loosing connection or degradation in the sound.
Battery life. The battery life isn’t mind blowing but it lasted around 3.5 hours as specified. I did run it down a few times while gaming but was able to plug it into to a spare USB port and continued on. From full depletion, it took about an hour or so to fully charge.
Additional features. The JBL Quantum Engine software application offers access to a lot of extra features including adjusting RGB LED lighting controls and effects, tweaking the microphone settings, firmware upgrades, and equalizer settings. The interface itself is easy to use and allows you to customize your experience with ease.
Overall review. If you’re looking for a high-quality headset but don’t want to break the bank, definitely consider the JBL Quantum 810 Wireless Headset. The sound is awesome, it’s built well, and has a great look and feel.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superior to others headsets!
on September 12, 2022
Posted by: boudreaux
from Baton Rouge, LA
[This review was collected as part of a promotion.] The JBL Quantum 810 Wireless over-ear headset is superior to others I've used. I was so excited to get this high end headset! The sound is crystal clear and you can tell where it is coming from. They stay charged for over 14 hours so last me all day. Charging only takes a couple of hours to get to full. They are noise cancelling so outside distractions are not going to get in your way. This headset is the most comfortable I have ever owned and that's important to me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com