Customer reviews from crock-pot.com
Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Average customer rating
4.7
(2,089 Reviews)
Rating breakdown 2,089 reviews
5 Stars
1,702
4 Stars
260
3 Stars
65
2 Stars
28
1 Star
34
96%of customers recommend this product.
(
1,821 out of
1,898)
Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Posted by: Genuine Gemini
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
Works great to warm your lunchables! Fast and convenient.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Glad I didn’t buy but received as a gift!
on December 26, 2017
Posted by: Wendy123
from El Dorado, AR, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] It leaks! The inner top pops off when in use and now it won’t fit. Horrible design! Love the concept and was super excited to receive as a gift but very dissappointed in the actual use! Save you money and just get a microwave bowl for soup and such!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, December 30, 2017
Thank you for contacting us with your feedback. We greatly appreciate it and have forwarded your concerns on to our product team. For assistance with the unit, please contact us at the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
1
Inside lid does not stay on for transport
on February 6, 2018
Posted by: 13thetigger13
from Altoona, PA, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
asked for this for Christmas, and love the general idea and how it works once it's ready to go, but it's so much of a pain to actually transport food in the removable crock, as the lid does not stay on after the first use. I understand that it will kind of pop off when it's inside and getting warm, but that warps the lid and the first time is the only time you can actually use the inner lid to take your food in the crock from home to work without rigging something up to keep it in place and prevent the food from spilling on your commute. This inner lid is a poor design, and it costs LITERALLY as much to buy a replacement crock, once shipping is added, as it does to purchase a whole new unit. Why aren't there either just the inside lids sold or a seal lid that you remove before you put it into the actual unit? Clearly, after reading reviews, I am not the only one with these issues. If you came up with a lid that sealed OVER the inside crock that you would remove, I bet you'd sell a ton of them. Guess I'll keep rubber banding and placing it in a ziplock until they find a solution.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 19, 2018
Thank you for leaving your review. We've found that it's best to leave the inner lid off while heating to prevent this warping from occurring. With that said, this would be considered a warranty concern, and we would encourage you to contact us using the link provided below for further assistance. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
5
Awesomeness!
on May 31, 2013
Posted by: jackson5
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
For a birthday gift, I bought one of the lunch crock-pots for a co-worker in February and she hasn't stopped using it since! She absolutely loves it and utilizes it on a daily basis. She couldn't be more happy and frankly, neither can I! I plan to purchase one for myself and my husband as well in the near future. A few of my other co-workers have noticed it and would like to purchase one for themselves too. It's a great product that should have been on the market years ago but I'm super glad that it's here now! Thanks so much for everything!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Awesome lunch experience!
on February 9, 2018
Posted by: lin8
from Toledo, OH, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I purchased 3 of these for Christmas, gave two as gifts, and kept one for myself. I didn't realize how awesome this little gem would be, but I'm hooked! A hot meal, without having to use the hideous microwave? I'm enjoying lunch, again!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 15, 2018
Thank you so much for your positive review. We are very glad to hear you are enjoying your new Lunch Crock®!
Written by a customer while visiting crock-pot.com
Posted by: ni22
Verified Purchase:Yes
I liked this lunch crock so much I bought it for others. I plug it in and it cycles on and off as needed, no stirring required.
Be sure to secure the outer cover tightly. The inner cover pops up after some time to let steam escape.
Note that this is not a three prong appliance if your work requires that.
I bought extra inserts. They are frequently noted as "out of stock" on the website, but they are available periodically. You just need to keep checking the website and then order them when you see they are available.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Lids
on March 23, 2016
Posted by: PaulaMc
from Missouri, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Replacement lid is poor, doesn't reseal after first use.
Response from crock-pot.comBy Gregory, Consumer Care, March 28, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the lunch crock and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Posted by: Souu
Verified Purchase:Yes
The inner lid is not tight and leaky, which is not good
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care, October 1, 2019
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps and motivates us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and/or email by visiting our Contact Us page. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com