Customer reviews from crock-pot.com
Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Average customer rating
4.7
(2,098 Reviews)
Rating breakdown 2,098 reviews
5 Stars
1,705
4 Stars
262
3 Stars
66
2 Stars
28
1 Star
37
96%of customers recommend this product.
(
1,826 out of
1,905)
Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Customer Rating
1
No longer works after 4 uses
on May 11, 2026
Posted by: Donnie709
from Ohio
Gender:Female
Length of ownership:1 month
I have only used this 4 times in 2 years and it will no longer turn on. I have did the reset of unplugging for 20-30 minutes and plugging back in and nothing. I even waited 24 hours and still nothing. This is ridiculous to only be able to use a handful of times. AndI keep it stored in the box when not in use so no rough handling.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, May 11, 2026
Hello Donnie!
Thank you for sharing your experience, and we’re very sorry to hear that your Crock-Pot® Lunch Crock® Food Warmer is no longer turning on.
We understand how frustrating this must be, especially since the unit has had very limited use and was properly stored.
For troubleshooting, you may also try:
1. Plugging the unit into a different wall outlet (to rule out outlet issues)
2. Ensuring the power cord is fully and securely connected
3. Checking for any visible damage or debris in the plug connection area
If you need any further assistance, we will be happy to support you via our official channels.
Talk to our experts
Mon-Fri, 9AM - 5PM ET
Call 1-800-323-9519
https://www.crock-pot.com/support/contact-us
Thank you!
Crock-Pot Consumer Care Team
Thank you for sharing your experience, and we’re very sorry to hear that your Crock-Pot® Lunch Crock® Food Warmer is no longer turning on.
We understand how frustrating this must be, especially since the unit has had very limited use and was properly stored.
For troubleshooting, you may also try:
1. Plugging the unit into a different wall outlet (to rule out outlet issues)
2. Ensuring the power cord is fully and securely connected
3. Checking for any visible damage or debris in the plug connection area
If you need any further assistance, we will be happy to support you via our official channels.
Talk to our experts
Mon-Fri, 9AM - 5PM ET
Call 1-800-323-9519
https://www.crock-pot.com/support/contact-us
Thank you!
Crock-Pot Consumer Care Team
Written by a customer while visiting crock-pot.com
Customer Rating
1
sad
on May 23, 2026
Posted by: KathRose
from ocean city
Gender:Female
Length of ownership:1 week
I received this as a gift and was excited as it is a handy appliance. I used it twice to heat up soup, and once to serve a hot appetizer. Cleanup was easy bc you can pull out the food container. But when I went to use it today, it does not work- so disappointed!
I would recommend this to a friend!
Response from crock-pot.comBy Customer Care, May 25, 2026
Hello Kath,
Thank you for sharing your feedback regarding the Crock-Pot® Lunch Crock® Food Warmer. We truly appreciate you taking the time to let us know about your experience, and we will take the necessary steps to address your concerns.
We’re very sorry to hear that the unit stopped working after only a few uses, especially since it was a gift and something you were excited to use.
If you can locate any proof of purchase, please contact us directly through our official website so we can further assist you.
We’re always here to help! We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Warm regards,
Crock-Pot Consumer Care Team
Thank you for sharing your feedback regarding the Crock-Pot® Lunch Crock® Food Warmer. We truly appreciate you taking the time to let us know about your experience, and we will take the necessary steps to address your concerns.
We’re very sorry to hear that the unit stopped working after only a few uses, especially since it was a gift and something you were excited to use.
If you can locate any proof of purchase, please contact us directly through our official website so we can further assist you.
We’re always here to help! We’re available Mon.-Fri. 9am – 5pm Eastern Time.
Warm regards,
Crock-Pot Consumer Care Team
Written by a customer while visiting crock-pot.com