Customer reviews from crock-pot.com
Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Average customer rating
4.7
(2,089 Reviews)
Rating breakdown 2,089 reviews
5 Stars
1,702
4 Stars
260
3 Stars
65
2 Stars
28
1 Star
34
96%of customers recommend this product.
(
1,821 out of
1,898)
Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Sphinx Pink
Customer Rating
5
Great product but wish I could get extra inserts
on January 1, 2024
Posted by: Sam74
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] I have used it every workday since i received it. It is easy to use and get my soups to the perfect temperature. I meal prep all of my lunches and don't like to use the microwaves at work. I have another warmer for that I use for my main but I like to have soup with my lunch and this allows me to heat the soup and main meal at the same time.
I only wish you could purchase extra inserts for those of us who meal prep. If I could have 5 inserts I could prep my weeks lunches and just grab and go when heading out in the morning. And just through them in the dishwasher when I get home. I currently have to wash and refill it each night to be ready for the next day. I know.... not that big of a deal but I think it was a big miss that they don't allow you to purchase extra inserts. If they had these I would say this product would be perfect. Please make them available.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Very convenient
on January 1, 2024
Posted by: WendiR
I use this weekly at work to reheat leftovers. I am in search of replacement food containers. Are those available?
Written by a customer while visiting crock-pot.com
Customer Rating
4
Great but...
on January 3, 2024
Posted by: vanwheeler
from STL, MO
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
As a soup enthusiast and a daily office-goer, I was thrilled to try this out. However, during my initial experience, while tightening the lid on the internal storage container, my finger, positioned on the metal underside, inadvertently got butterfly-sliced open. Fortunately, the injury wasn't severe enough to require stitches, but it served as a close call. While this gadget is fantastic, I'd like to caution others to handle it with care based on my experience.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Best thing ever!
on January 4, 2024
Posted by: Nick15
from New Jersey
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
Love this! I work in the construction field and it’s so nice to have hot, warm meals. I want to order more inserts for the 20oz though! And I can’t figure out where to get more! Please help me with that!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Looking for replacement containers
on January 9, 2024
Posted by: JC76033
from Cleburne TX
Gender:Male
Frequency of use:Weekly
Length of ownership:3 months
Been using for at least 5 years now, BUT, I need to purchase some replacement aluminum containers and lids, where can I find them?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Great but problem with lid
on January 16, 2024
Posted by: CatieW
from California
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I love this little crockpot so much! I hate using a microwave to reheat my lunch everyday, so this has been great. The one problem is the lid no longer fits tight. It basically just sits on top now and no longer twists to seal. I’m so bummed.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Excellent product
on January 22, 2024
Posted by: CBmom
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Bought this for my hubby, so he can have hot lunches in colder weather, he loves it. The lid fits snug, no leaking, and it heats up his lunch perfectly. So far he has taken soups, stew, chili and chicken alfredo, all heated up perfectly and I just wish there was a way to buy extra containers for it! The interior container washes up nicely by hand or in the dishwasher and the lid does not get warped in the dishwasher on the top rack like so many other plastic lids do.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Lids impossible to get on or off
on January 31, 2024
Posted by: TheresaM
Gender:Female
Frequency of use:Daily
Length of ownership:1 year or longer
The idea for this little crock pot is wonderful, I wanted to love it when I saw it, and I needed something like this for taking a lunch to work, but…getting the inner lid ON or OFF is simply impossible. Ditto for the outer lid. What in the world is making this so difficult? Not fun. Poor design I guess.
Response from crock-pot.comBy Customer Care, February 26, 2024
Hello!
We are sorry to hear you are having troubles opening and closing the lid. We recommending rinsing the lid to remove any possible residue. Please be cautious about the charging port. Cover the charging port and hold the product upside down while rinsing the rim.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
We are sorry to hear you are having troubles opening and closing the lid. We recommending rinsing the lid to remove any possible residue. Please be cautious about the charging port. Cover the charging port and hold the product upside down while rinsing the rim.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com