Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product have great memory and storage
on June 2, 2025
Posted by: Liamay86
[This review was collected as part of a promotion.] I love this phone but it is easily broken it have a great camera and memory
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality and wesome features
on June 2, 2025
Posted by: AScorpio
[This review was collected as part of a promotion.] Great for streaming, working, doing school work, takes awesome pictures, faster; more accurate knowledge! Thank you "AI".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has alot of good features
on June 2, 2025
Posted by: Patski
[This review was collected as part of a promotion.] I use my device for work and play, never have any problems with it being slow. Very satisfied with this phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone, but lags a lot
on June 2, 2025
Posted by: MissMarie
[This review was collected as part of a promotion.] The phone is nice but it lags a lot and freezes. Doesn't run very smooth.
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hi MissMarie,
We are glad to hear you're enjoying your Galaxy A16 5G! If you've noticed that your device is slowing down and not performing as well as you'd like, it's a good idea to optimize your phone. By performing a quick optimization, you can see a significant improvement in its performance.
To do this, go to **Settings**, swipe to and tap **Device care**, then select **Optimize now** and tap **Done**. For more tips on keeping your phone running smoothly, check out the online article titled "Keep your Galaxy phone or tablet from slowing down with Device Care."
Thank you for reaching out. We appreciate your choice of Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear you're enjoying your Galaxy A16 5G! If you've noticed that your device is slowing down and not performing as well as you'd like, it's a good idea to optimize your phone. By performing a quick optimization, you can see a significant improvement in its performance.
To do this, go to **Settings**, swipe to and tap **Device care**, then select **Optimize now** and tap **Done**. For more tips on keeping your phone running smoothly, check out the online article titled "Keep your Galaxy phone or tablet from slowing down with Device Care."
Thank you for reaching out. We appreciate your choice of Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 2, 2025
Posted by: Ann1992
[This review was collected as part of a promotion.] Love this phone it's amazing great with AI... Samsung are where it's at
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow.great quality phone
on June 2, 2025
Posted by: Timnowlin
[This review was collected as part of a promotion.] Great phone quality is out of this world 1080. Great camera it show all our Gary hair if thinking on getting it get it will not go wrong with this one great great budget phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the phone and the features are eas
on June 2, 2025
Posted by: Ljmo0re
[This review was collected as part of a promotion.] My son uses galaxy AL and loves the phone and all the features it's family friendly and all around great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product is great. Has great features and OS
on June 2, 2025
Posted by: Marygail
[This review was collected as part of a promotion.] Great OS. Great overall phone. It's not slow. It's lightning fast. I love it.
Value
5
Written by a customer while visiting Samsung US