Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Ogeegamer1
on April 6, 2025
Posted by: Ogeegamer1
[This review was collected as part of a promotion.] I broke this phone but loved it before I dropped and broke it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a flawless screen and great touch sensor
on April 6, 2025
Posted by: Pradab
[This review was collected as part of a promotion.] I absolutely love the way the samsung a16 5g touch and feel and love the process speed on on tasking
Value
5
Response from Samsung USBy R&R, April 11, 2025
Ahoy Pradab,
Thanks for sharing your experience with your Galaxy A16 5G! We are thrilled to hear your device's smooth touch sensor and responsive performance are making an impact on you. It’s designed to keep up with your pace. Whether you are multitasking between streaming or scrolling your favorite content, you can do it all with ease. Thank you for sharing your insight on your Galaxy A16 5G! Thank you for choosing Samsung!
-Ty
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Thanks for sharing your experience with your Galaxy A16 5G! We are thrilled to hear your device's smooth touch sensor and responsive performance are making an impact on you. It’s designed to keep up with your pace. Whether you are multitasking between streaming or scrolling your favorite content, you can do it all with ease. Thank you for sharing your insight on your Galaxy A16 5G! Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Weight of Device
on April 6, 2025
Posted by: Azap2025
[This review was collected as part of a promotion.] I like the weight and feel of this device. I also like the three cameras and phone case
Value
5
Response from Samsung USBy R&R, April 11, 2025
Greetings Azap2025,
Thank you for sharing your thoughts on the Galaxy A16 5G! We're pleased to hear that you enjoy its feel and weight. The device is designed to be held comfortably while providing a powerful experience. The camera setup includes a 13MP front lens, a 50MP wide main lens, a 5MP ultra-wide lens, and a 2MP macro lens. The rear camera supports digital zoom up to 10x. The Camera app on the Galaxy A16 5G offers a variety of shooting modes, features, and settings to help you capture beautiful pictures and videos. To learn more about the camera modes and features, check out the article "Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G." Overall, this phone is an excellent choice for performance and style. Thank you for your review and for being a valued Samsung customer!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A16 5G! We're pleased to hear that you enjoy its feel and weight. The device is designed to be held comfortably while providing a powerful experience. The camera setup includes a 13MP front lens, a 50MP wide main lens, a 5MP ultra-wide lens, and a 2MP macro lens. The rear camera supports digital zoom up to 10x. The Camera app on the Galaxy A16 5G offers a variety of shooting modes, features, and settings to help you capture beautiful pictures and videos. To learn more about the camera modes and features, check out the article "Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G." Overall, this phone is an excellent choice for performance and style. Thank you for your review and for being a valued Samsung customer!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall a Winner
on May 13, 2025
Posted by: Angel
from Dallas, Tx
I have an A16 5g with 8g/256 gb. I am coming from an A72 which I still love but I fear the supports have stopped. I was disappointed in the specs about this camera compared to my A72 but this is double the speed & storage so overall, a win. And rumor has it, it will be supported until 2030.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 16, 2025
Hello Angel,
Thank you for spotlighting the incredible security updates coming to the Galaxy A16 5G over the next six years! This smartphone truly redefines durability and longevity. With an impressive commitment to endurance, featuring 6 OS upgrades and 6 years of security enhancements, the Galaxy A16 5G is designed to adapt to your life. Picture a device that grows with you and remains equipped with the latest features and security advancements long after others have faded into obsolescence. When cared for properly, the Galaxy A16 5G becomes more than just your device; it can serve your entire family for years! And let’s not forget about the photography capabilities; the 50MP main camera paired with Nightography ensures you capture breathtaking moments, even in low light. Additional resources will be provided in the links below for those eager to explore the updates and get the most out of their Galaxy A16 5G camera. Our goal is to create technology that is both innovative and user-friendly, and your feedback shows us that we’re headed in the right direction. Thank you for choosing Samsung as your trusted tech partner!
Samsung Galaxy A16 5G: Built to Last with 6x OS Upgrades
https://news.samsung.com/my/samsung-galaxy-a16-5g-built-to-last-with-6x-os-upgrades
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for spotlighting the incredible security updates coming to the Galaxy A16 5G over the next six years! This smartphone truly redefines durability and longevity. With an impressive commitment to endurance, featuring 6 OS upgrades and 6 years of security enhancements, the Galaxy A16 5G is designed to adapt to your life. Picture a device that grows with you and remains equipped with the latest features and security advancements long after others have faded into obsolescence. When cared for properly, the Galaxy A16 5G becomes more than just your device; it can serve your entire family for years! And let’s not forget about the photography capabilities; the 50MP main camera paired with Nightography ensures you capture breathtaking moments, even in low light. Additional resources will be provided in the links below for those eager to explore the updates and get the most out of their Galaxy A16 5G camera. Our goal is to create technology that is both innovative and user-friendly, and your feedback shows us that we’re headed in the right direction. Thank you for choosing Samsung as your trusted tech partner!
Samsung Galaxy A16 5G: Built to Last with 6x OS Upgrades
https://news.samsung.com/my/samsung-galaxy-a16-5g-built-to-last-with-6x-os-upgrades
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Silver954
from California
Verified Purchase:Yes
Great phone at an excellent price point! Coming from pixel phones, Samsung is better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it, it's very good, it's something I gave t
on May 28, 2025
Posted by: Anonymous
from Noth carolina
Expertise:Intermediate
Verified Purchase:Yes
I loved thanks so much It's a gift for you, son. A
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 30, 2025
Hey there Joselito salas lopez,
Thanks for the kind words! It’s always special when a Samsung device becomes part of a meaningful gift, especially for a family. The Galaxy A16 5G is a fantastic choice for staying connected, and we are thrilled to hear that it has been received with joy. We appreciate the feedback from our valued customers. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thanks for the kind words! It’s always special when a Samsung device becomes part of a meaningful gift, especially for a family. The Galaxy A16 5G is a fantastic choice for staying connected, and we are thrilled to hear that it has been received with joy. We appreciate the feedback from our valued customers. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Margaret Wilson
Verified Purchase:Yes
Love the look of the screen and the myriad customizing options. Minus one star because it is slower than my moto edge
Written by a customer while visiting Samsung US
Customer Rating
5
All Samsung products come with unbeatable features
on May 30, 2025
Posted by: Ilove
from Midwest, Wyoming
Expertise:Beginner
I love Samsung products and the customer service is excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US