Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product is awsome
on April 1, 2025
Posted by: Goodtogeaux
[This review was collected as part of a promotion.] The interface is user friendly and the graphics and cpu exceeds expectations for a affordable phone . I would definitely get this phone again
Value
4
Response from Samsung USBy R&R, April 2, 2025
Hey there Goodtogeaux,
Thank you for sharing your positive experience with the Galaxy A16 5G! We are delighted to hear that the user-friendly interface, impressive graphics, and powerful CPU have exceeded your expectations, especially as an affordable device. It’s always great to know that our efforts to combine quality and value are appreciated. You can find out more about your device and it’s features by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G”, link will be provided below. It’s great to know you’d choose this phone again, and we hope it continues to meet and exceed your needs! We thank you for your review and your continued support to our Samsung brand!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your positive experience with the Galaxy A16 5G! We are delighted to hear that the user-friendly interface, impressive graphics, and powerful CPU have exceeded your expectations, especially as an affordable device. It’s always great to know that our efforts to combine quality and value are appreciated. You can find out more about your device and it’s features by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G”, link will be provided below. It’s great to know you’d choose this phone again, and we hope it continues to meet and exceed your needs! We thank you for your review and your continued support to our Samsung brand!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Using IT to Review IT. Get IT? Yes, Go Get IT
on April 2, 2025
Posted by: BunnyEars
[This review was collected as part of a promotion.] I just got this phone today and for a budget model phone it's fantastic. For everything I use it for, I can hardly tell the difference between this and the S24 Ultra, other than not having a stylus.
Value
5
Response from Samsung USBy R&R, April 16, 2025
Hey There BunnyEars!
It is awesome that you are getting the most out of your Galaxy A16 5G! Finding a device that can keep up with you, execute all tasks, and give you high-power performance within the budget—I think that is what we call a win! We are so happy to hear your Galaxy A16 5G outperforms your previous devices and is an overall standout for you! Thank you for taking the time to share your experience! We appreciate you choosing Samsung!
-Ty
Samsung Support
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It is awesome that you are getting the most out of your Galaxy A16 5G! Finding a device that can keep up with you, execute all tasks, and give you high-power performance within the budget—I think that is what we call a win! We are so happy to hear your Galaxy A16 5G outperforms your previous devices and is an overall standout for you! Thank you for taking the time to share your experience! We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the packaging and quality overall
on April 2, 2025
Posted by: LeeLee
[This review was collected as part of a promotion.] Easy to set up and very comfortable. Can wear while working out without them falling out of my ears
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like it I had for 2 months
on April 2, 2025
Posted by: Keisha
[This review was collected as part of a promotion.] I like the color have a lot of storage for everything I can't believe I still never figured out this phone yet
Value
5
Response from Samsung USBy R&R, April 16, 2025
Hey Keisha,
Thank you for taking the time to share your experience with your Galaxy A16 5G! The Galaxy A16 5G stands out with its appealing camera and impressive storage capacity that fits everything perfectly. While we understand you are still exploring all its features, it can be an exciting journey to discover all this phone offers. Please check out the resources provided below to learn more about all the features included on your device. We appreciate your review. Thank you for choosing Samsung!
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A16 5G! The Galaxy A16 5G stands out with its appealing camera and impressive storage capacity that fits everything perfectly. While we understand you are still exploring all its features, it can be an exciting journey to discover all this phone offers. Please check out the resources provided below to learn more about all the features included on your device. We appreciate your review. Thank you for choosing Samsung!
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has great features. Camera is superb.
on April 2, 2025
Posted by: LoveFlamingos
[This review was collected as part of a promotion.] I like the seamless action between apps. However, it does sometime lag or get stuck at times. Shutter on camera is too slow for picture taking.
Value
3
Response from Samsung USBy R&R, April 3, 2025
Hello LoveFlamingos,
Thank you for sharing your review of the Galaxy A16 5G. We understand that your phone occasionally pauses while you are in the middle of a task. This usually happens when the processor struggles to keep up with your activities. You can think of it as a slight hiccup. To improve your device's performance, consider cleaning up its memory. You can do this by going to your phone's Settings, swiping to Device Care, and tapping Memory. Select "Clean now" from there to free up memory by stopping background apps. If you want to keep certain apps running in the background, tap "Excluded apps" and add your preferred apps to the list, ensuring they won't be closed when you use this feature. This process will help refresh your device. For more troubleshooting steps, please check out the link provided. Additionally, we'd like to offer tips on setting up your phone's camera to enhance your photography experience. Thank you for your feedback, and thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your review of the Galaxy A16 5G. We understand that your phone occasionally pauses while you are in the middle of a task. This usually happens when the processor struggles to keep up with your activities. You can think of it as a slight hiccup. To improve your device's performance, consider cleaning up its memory. You can do this by going to your phone's Settings, swiping to Device Care, and tapping Memory. Select "Clean now" from there to free up memory by stopping background apps. If you want to keep certain apps running in the background, tap "Excluded apps" and add your preferred apps to the list, ensuring they won't be closed when you use this feature. This process will help refresh your device. For more troubleshooting steps, please check out the link provided. Additionally, we'd like to offer tips on setting up your phone's camera to enhance your photography experience. Thank you for your feedback, and thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing apps on here
on April 2, 2025
Posted by: TIMOTHY
[This review was collected as part of a promotion.] This phone is a whole lot better then the galaxy A15
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hola Timothy,
Thank you for the enthusiastic review regarding your Galaxy A16 5G. It’s great that you are enjoying the incredible advanced performance. With the lastest network technology wit hthe power of 5G and a more enhanced camera, but the major update is the 6.7” FHD+ Super AMOLED display. It’s always exciting when a phone not only meet expectations, but surpasses them! WE hope you continue to explore the smooth, powerful experience that keep upwith your day to day needs. Thank you for reaching out! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the enthusiastic review regarding your Galaxy A16 5G. It’s great that you are enjoying the incredible advanced performance. With the lastest network technology wit hthe power of 5G and a more enhanced camera, but the major update is the 6.7” FHD+ Super AMOLED display. It’s always exciting when a phone not only meet expectations, but surpasses them! WE hope you continue to explore the smooth, powerful experience that keep upwith your day to day needs. Thank you for reaching out! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Clear bright pictures
on April 2, 2025
Posted by: Dragonswytch
[This review was collected as part of a promotion.] I use my A16 for work, gaming, videos, well just about everything. I love this phone. I love how well it takes pictures. The clarity i et has is fantastic. The phone is so easy to use and I love how much storage it has.
Value
5
Response from Samsung USBy R&R, April 3, 2025
Hello Dragonswytch
Thank you for sharing your wonderful experience with the Samsung Galaxy A16 5G! It's great to hear how versatile and reliable it has been for your work, gaming, and videos. With its vibrant 6.7" display and Vision Booster technology offering up to 800 nits of brightness, the phone truly provides ultra-clear and smooth visuals for gaming and streaming. The powerful octa-core processor ensures fast performance, whether browsing the web or multitasking across apps. The improved internal storage and expandable memory allow you to store more of what you love while keeping everything easily accessible. We're thrilled that you're enjoying all the fantastic features and everything you can do with it. We appreciate your choice of the Galaxy A16 5G, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your wonderful experience with the Samsung Galaxy A16 5G! It's great to hear how versatile and reliable it has been for your work, gaming, and videos. With its vibrant 6.7" display and Vision Booster technology offering up to 800 nits of brightness, the phone truly provides ultra-clear and smooth visuals for gaming and streaming. The powerful octa-core processor ensures fast performance, whether browsing the web or multitasking across apps. The improved internal storage and expandable memory allow you to store more of what you love while keeping everything easily accessible. We're thrilled that you're enjoying all the fantastic features and everything you can do with it. We appreciate your choice of the Galaxy A16 5G, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely loving it.
on April 2, 2025
Posted by: Bulliedbylebouef
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a game-changer in the budget smartphone market. Packed with impressive features, this device offers incredible value for its price. The 6.6-inch FHD+ display is vibrant and sharp, providing an excellent viewing experience, whether you're streaming videos or gaming. The sleek design feels premium in hand, with a smooth finish and modern aesthetics.
Performance is top-notch thanks to the robust MediaTek Dimensity 700 chipset, paired with 4GB of RAM. Multitasking is seamless, and apps run smoothly, even with multiple tabs open. The 5G connectivity ensures faster speeds, making it future-proof for all your browsing and streaming needs.
The 50MP main camera delivers crisp and detailed photos, while the 2MP depth sensor enhances portrait shots with great bokeh effects. The 5000mAh battery easily lasts a full day with moderate use, and the 15W fast charging is a welcome addition for quick recharges.
One of the standout features is the One UI interface, which is intuitive, customizable, and runs smoothly. With its smooth performance, great camera, and affordable price, the Samsung Galaxy A16 5G is an excellent choice for those seeking a reliable and feature-packed phone without breaking the bank. Highly recommended!
Value
5
Response from Samsung USBy R&R, April 29, 2025
Hi Bulliedbylebouef,
What more can be said? You have packed it all in with your glowing Galaxy A16 5G review! With each generation, we want to bring something new and innovative to our Samsung enthusiasts, such as yourself, so we hope you are enjoying all the Galaxy A16 5G features. It doesn’t seem you missed any of the awesome the phone offers; however, if you are ever interested in additional useful features, such as Digital well-being, Health, and fitness, please check out the article linked below to learn more. Thank you again for reaching out. Your support means a lot to us at Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
What more can be said? You have packed it all in with your glowing Galaxy A16 5G review! With each generation, we want to bring something new and innovative to our Samsung enthusiasts, such as yourself, so we hope you are enjoying all the Galaxy A16 5G features. It doesn’t seem you missed any of the awesome the phone offers; however, if you are ever interested in additional useful features, such as Digital well-being, Health, and fitness, please check out the article linked below to learn more. Thank you again for reaching out. Your support means a lot to us at Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US