Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I don't like the camera pictures not very good
on May 31, 2025
Posted by: Jujumama
[This review was collected as part of a promotion.] The phone is great galaxy AIreally helps you out just don't like the quality of the pictures the camera takes.
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hey there Jujumama,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that the device has been helpful and supportive in your daily routine. Although the A16 5G does not include Galaxy AI, it offers innovative features such as Google Assistant and Gemini, along with the latest One UI 7.0 update, which is designed to enhance your experience and make it more intuitive. Many users appreciate the camera’s ease of use and built-in editing tools, making it an excellent choice for capturing everyday moments. The triple-stacked camera system enables you to capture every detail of your memorable experiences. For tips and tricks on setting up your camera for remarkable shots, please check out the links below, which provide detailed information on camera settings and various modes available. Thank you for your review. We’re glad that you’ve chosen Samsung as your go-to brand!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that the device has been helpful and supportive in your daily routine. Although the A16 5G does not include Galaxy AI, it offers innovative features such as Google Assistant and Gemini, along with the latest One UI 7.0 update, which is designed to enhance your experience and make it more intuitive. Many users appreciate the camera’s ease of use and built-in editing tools, making it an excellent choice for capturing everyday moments. The triple-stacked camera system enables you to capture every detail of your memorable experiences. For tips and tricks on setting up your camera for remarkable shots, please check out the links below, which provide detailed information on camera settings and various modes available. Thank you for your review. We’re glad that you’ve chosen Samsung as your go-to brand!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features.
on May 31, 2025
Posted by: Smith64847
[This review was collected as part of a promotion.] The A16 5G is a grade up from the A15. It doesn't lag or slow down on me. I'm able to do multiple things at once on it. The camera itself takes awesome clear pictures. The memory and ram is perfect for multitasking. It's great for homesite, school, work, and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the phone figures! The screen is so
on May 31, 2025
Posted by: Anthony
[This review was collected as part of a promotion.] It's great! I already to friends and family about the phone. My best friend already went out and got him one when I showed him mine!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 31, 2025
Posted by: Pickme
[This review was collected as part of a promotion.] I use my device for work and school it helps me out alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5g review
on May 31, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] Have had my A16 for about a week now. It is a nice upgrade to my previous phone. The battery life is good and the signal strength is awesome.
It has taken a bit to get uses to the swiping function on this compared to my last Samsung but no issues so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has great storage space and great features.
on May 31, 2025
Posted by: Apple471110
[This review was collected as part of a promotion.] Overall this phone has satisfied me. It has plenty of storage space for the 5,000+ pictures and videos that I have saved to my different cloud accounts. Plus, it has awesome camera quality so that I am able to take new ones to look back on, like my others. I mostly, more than anything else, extremely love listening to my music, so when I say that is the main thing done on the phone that's what I mean. I will listen for hours while I sing my heart out, to the top of my lungs, and dance as if I have an audience to perform for.... Or as most say, I dance like nobody is watching. I also enjoy the security features on this phone because it makes sure that I am safe from anything that can bug my accounts or hack them. Whenever I am done listening to my music and jamming out, I unlock my phone to scroll on Facebook, TikTok, or to play any of the games I have downloaded, mostly being the original Candy Crush Saga. I have grow pretty fond of Candy Crush Friends Saga and Toon Blast as well. They are very soothing to play and honestly kind of feels like an exercise to the brain a little bit because I have to think strategically considering the fact that I am at about level 4500 on the original Candy Crush Saga. I have also had to give and use my phone to put in applications for jobs whenever I am not home and able to use my laptop. Pretty much, as I have already said, overall, this phone runs and works very well. I can say that I am definitely satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could use bigger screen
on May 31, 2025
Posted by: Slick1
[This review was collected as part of a promotion.] I use my A16 /g for all my cellular needs
Stands up to the test
Stands up to the test
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hey Slick1,
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear that it’s meeting all your cellular needs and proving its reliability day after day. Built with performance and dependability in mind, the Galaxy A16 5G continues to deliver a streamlined experience for users who want the essentials done right. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! It’s great to hear that it’s meeting all your cellular needs and proving its reliability day after day. Built with performance and dependability in mind, the Galaxy A16 5G continues to deliver a streamlined experience for users who want the essentials done right. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Large screen
on May 31, 2025
Posted by: Coryan
[This review was collected as part of a promotion.] The amoled screen is amazing! It displays colors beautifully!
Value
5
Written by a customer while visiting Samsung US