Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone. Easy to use. Great features
on March 29, 2025
Posted by: MissJazzyAshlee
[This review was collected as part of a promotion.] I love Samsung products this phone is crisp and beautiful . It's easy to use and great for everything I need.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Thanks for sharing your experience with your Galaxy A16 5G, MissJazzyAshlee! It’s wonderful to hear your device is delivering such a smooth and enjoyable experience. Crisp visuals, user-friendly design and reliable performance, what more could you ask for? We share in your excitement with your Galaxy A16 5G! We are grateful for your review. Thanks for being part of the Samsung family!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on March 29, 2025
Posted by: Saltywench
[This review was collected as part of a promotion.] The seamless actions across apps make it easy to use. There is a ton of storage and I'm all for it. It's camera is phenomenal! I love the way my pictures come out. I like that I can use tubi and Netflix without the screen feeling so small. It's easy to change the keyboard and the bubbles around the apps. The options are endless. The battery life depending on what you are using it for last a long time. It's volume levels are loud so I can hear it ring from two rooms away. The A16 5g is not only amazing for the price but also affordable for those of us that want to try galaxies. I was worried that I wouldn't be able to catch on quickly to this phone. Now while there are alot of different features it's not hard once you explore some. If you are curious and want to try a galaxy I definitely recommend the A16 5g. It's affordable yet gives the feel of a more expensive phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use phone
on March 30, 2025
Posted by: Woodrpain
[This review was collected as part of a promotion.] The galaxy a16 5g is a easy to use mobile device has all the apps and features you will need and want. Easy connection with ear phone and galaxy watchs. Having said that it can be a little slow when using a memory heavy app and you get a phone call it tends to take a second to answer the call. But over all good quality.. would definitely recommend to anyone looking at one
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hola Woodrpain,
Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Works great good pics but battery dies fast.
on March 30, 2025
Posted by: Dabzzgfx
[This review was collected as part of a promotion.] Great functionality great phone lags a Lil and battery runs out quick but all in all still great 4 price.
Value
4
Response from Samsung USBy R&R, March 31, 2025
Hello Dabzzgfx,
Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
How fast it is and responsive
on March 30, 2025
Posted by: Ninjaboss
[This review was collected as part of a promotion.] The phone is fast and better then last years a14 and runs much smoothly when u run games and daily tasks.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Namaste Ninjaboss,
Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
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Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Waited years
on March 30, 2025
Posted by: Waited2long
[This review was collected as part of a promotion.] I have waited over twenty years to get a Samsung. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the $$!
on March 31, 2025
Posted by: IHeartsamsung
[This review was collected as part of a promotion.] The A16 5G is sleek and fast. You can't go wrong with such an amazing device at such a reasonable price point. Has all of the features I need including screen mirroring and NFC. Has a sleek glass back similar to the s25. I love it! The seamless transitioning between apps is a huge plus. I can run and keep every app open without any problems. I dont been have to close browser windows anymore I love it. Thanks Samsung!
Value
5
Response from Samsung USBy R&R, April 1, 2025
Hiya IHeartSamsung,
Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features sometimes
on March 31, 2025
Posted by: Galaxyphone
[This review was collected as part of a promotion.] Great phone to have it's nice for the most part I like the phone
Value
4
Response from Samsung USBy R&R, March 31, 2025
Salutations GalaxyPhone,
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US