Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love the sleek design. Fast keystrokes.
on March 27, 2025
Posted by: Love4schnauzers
[This review was collected as part of a promotion.] Seamless use of apps across the apps, easy to set up. Very user friendly. Great picture quality. Lots of storage. Great price !
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hi Jamie,
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you've taken the time to explore all the features this model offers. We hope you can easily utilize the Samsung Smart Switch to bring your data over from your previous device. We hope you continue to enjoy exploring all your phone can do; if you would like some literature, additional features, and cool tips and tricks, please check out the article linked below. Thank you for your insightful review. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you've taken the time to explore all the features this model offers. We hope you can easily utilize the Samsung Smart Switch to bring your data over from your previous device. We hope you continue to enjoy exploring all your phone can do; if you would like some literature, additional features, and cool tips and tricks, please check out the article linked below. Thank you for your insightful review. We appreciate your trust in Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5g had great features
on March 27, 2025
Posted by: Jason80
[This review was collected as part of a promotion.] The galaxy a16 5g has been a great phone it performs seamlessly between the apps I use day to day.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Ciao Jason80,
Thank you for your review of the Galaxy A16 5G! We're thrilled to hear that the phone has been a reliable companion, handling your day-to-day apps with seamless performance. It's great to know it's meeting your expectations and making your daily tasks effortless. We hope you continue to enjoy everything the A16 5G has to offer! Thank you for awesome review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review of the Galaxy A16 5G! We're thrilled to hear that the phone has been a reliable companion, handling your day-to-day apps with seamless performance. It's great to know it's meeting your expectations and making your daily tasks effortless. We hope you continue to enjoy everything the A16 5G has to offer! Thank you for awesome review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I have had this phone for a week and so far good
on March 27, 2025
Posted by: ExMotoGuy
[This review was collected as part of a promotion.] I previously had a Motorola phone and expected a Samsung to be a big improvement but it's not much better.
I miss a feature Motorola had where all voicemails were printed instead of having to open a separate app and play each one.
Also the touch sensitivity, no matter what setting I've tried is sometimes not responsive.
There are no features on this phone that ate new to me that I find very helpful- such as programing the power button.
I hope this phone drives to be more reliable than Motorola phones - I've had 2 and neither lasted more than 2 1\2 years.
I miss a feature Motorola had where all voicemails were printed instead of having to open a separate app and play each one.
Also the touch sensitivity, no matter what setting I've tried is sometimes not responsive.
There are no features on this phone that ate new to me that I find very helpful- such as programing the power button.
I hope this phone drives to be more reliable than Motorola phones - I've had 2 and neither lasted more than 2 1\2 years.
Samsung talks about there "seamless actions across apps,” “Now Brief,” or “Audio Eraser on the 25 series phones but those are features not important to me. So I saved a lot by buying the cheaper A16.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Does what it says
on March 27, 2025
Posted by: Kyniska
[This review was collected as part of a promotion.] I needed emergency replacement phones for my parents. These phones were easy to switch to, and I was able to teach them the basics pretty easily although one came from a competitor's product. No issues or complications with daily use.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Howdy Kyniska,
We’re so glad to hear the Galaxy A16 5G delivered exactly what you needed: reliable, user-friendly, and ready to go. It’s great to know the transition was smooth. We hope you continue to discover all there is to learn about your Galaxy A16 5G. If you are ever interested in exploring more about the features on your phone, please check out the article below. Thank you for your review. We appreciate you choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re so glad to hear the Galaxy A16 5G delivered exactly what you needed: reliable, user-friendly, and ready to go. It’s great to know the transition was smooth. We hope you continue to discover all there is to learn about your Galaxy A16 5G. If you are ever interested in exploring more about the features on your phone, please check out the article below. Thank you for your review. We appreciate you choosing Samsung!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Never had a Samsung till now I love em
on March 27, 2025
Posted by: Rob21lascrucesNM
[This review was collected as part of a promotion.] THIS THE FIRS TIME I OWN A SAMSUNG GALAXAY A 16 I NO LIVE IT I AM NEW SAMSUNG FA N IM NOT LEAVING I WANNA GET THE S 25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy too use
on March 27, 2025
Posted by: Camo1234567
[This review was collected as part of a promotion.] I use this phone for everything and everything....
Value
5
Response from Samsung USBy R&R, March 28, 2025
Thanks for sharing your experience, Camo1234567! It’s great to hear that the Galaxy A16 5G fits so seamlessly into your everyday life. With its ease of use and versatility, it’s no wonder you rely on it for everything! It’s great that you are getting to learn all the features packed in your device. We thank you for sharing your experience. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality and brand product
on March 28, 2025
Posted by: KingLeo
[This review was collected as part of a promotion.] Device has a clean high def viewing experience and now its even easier functionality and maneuvering with seamless actions across apps and many more features at your disposal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Seamless is perfect
on March 29, 2025
Posted by: CuriousNfuriois
[This review was collected as part of a promotion.] I really enjoy the seamless connection across the apps. It makes it really easy to access
Value
4
Response from Samsung USBy R&R, April 9, 2025
Ahoy CuriousNfuriois,
Thank you for sharing your wonderful insight into your Galaxy A16 5G. It’s great to hear it is working out so seamlessly for you. When you find the perfect companion to allow you to stay connected, it can make a world of difference. We thank you for taking the time to share your review. We hope your device continues to be easy to use. Also, just for your reference, there are a lot of cool features on your Galaxy A16 5G, check out the article linked below to discover more. Thank you for being a part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your wonderful insight into your Galaxy A16 5G. It’s great to hear it is working out so seamlessly for you. When you find the perfect companion to allow you to stay connected, it can make a world of difference. We thank you for taking the time to share your review. We hope your device continues to be easy to use. Also, just for your reference, there are a lot of cool features on your Galaxy A16 5G, check out the article linked below to discover more. Thank you for being a part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US