Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Love the "Seamless actions across apps"!
on April 4, 2025
Posted by: CJSMOMMY111523
[This review was collected as part of a promotion.] The 5G capable, more like insistent, device has a variety of new and easily adaptable additions than previous models that ensure my gaming experience remains enjoyable while the advanced camera settings, angles and options provide me with optimum photography qualities..
Value
3
Response from Samsung USBy R&R, April 4, 2025
Hello CJSMOMMY111523,
Thanks for sharing your experience with your Galaxy A16 5G. It’s great to hear the performance and advance camera features of the Galaxy A16 5G are making a strong impression, especially for gaming and photography lovers. When a device delivers both power and adaptability, it opens up a whole new level of possibilities. You can learn more about all the features on your Galaxy A16 5G, check out the artilcle “Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G”. Thank you for your review. We appreciate you choosing Samsung!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Thanks for sharing your experience with your Galaxy A16 5G. It’s great to hear the performance and advance camera features of the Galaxy A16 5G are making a strong impression, especially for gaming and photography lovers. When a device delivers both power and adaptability, it opens up a whole new level of possibilities. You can learn more about all the features on your Galaxy A16 5G, check out the artilcle “Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G”. Thank you for your review. We appreciate you choosing Samsung!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 4, 2025
Posted by: SSilva
[This review was collected as part of a promotion.] I use it for work and personal tasks, and it lacks nothing. Very impressed.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Aloha SSilva,
Thank you for sharing your experience with the Galaxy A16 5G! It's fantastic to hear that it seamlessly supports your work and personal tasks. We're delighted that you're so impressed by its performance and features! Thank you for your excellent review. We are happy to have you as a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G! It's fantastic to hear that it seamlessly supports your work and personal tasks. We're delighted that you're so impressed by its performance and features! Thank you for your excellent review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm new to this phone n so far I'm in love with it
on April 4, 2025
Posted by: MomzzLette
[This review was collected as part of a promotion.] I love the clarity of the pics n just overall screen
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hi MomzzLette,
Thank you for your feedback on the Galaxy A16 5G! We're thrilled to hear that you love the pictures' stunning clarity and the overall screen experience. Your enthusiasm means a lot to us. The 50 MP captures moments like that will be everlasting. The Super AMOLED screen brings an immersive, captivating viewing experience, no matter what you look at on your device. We thank you for your excellent insight! Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy A16 5G! We're thrilled to hear that you love the pictures' stunning clarity and the overall screen experience. Your enthusiasm means a lot to us. The 50 MP captures moments like that will be everlasting. The Super AMOLED screen brings an immersive, captivating viewing experience, no matter what you look at on your device. We thank you for your excellent insight! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
It is the perfect phone
on April 4, 2025
Posted by: Kinglost56
[This review was collected as part of a promotion.] The phone does not lage when I'm playing a game and I have a alarm to wake me up in the morning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on April 4, 2025
Posted by: Britt803
[This review was collected as part of a promotion.] The seamless actions across the device makes it a better phone to do multiple things on and so far everything is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on April 5, 2025
Posted by: Drizzt
[This review was collected as part of a promotion.] Very user friendly and a absolute pleasure to own.
Value
5
Response from Samsung USBy R&R, April 8, 2025
Hello Drizzt,
Thank you for sharing your thoughts on the Galaxy A16 5G! It’s wonderful to hear that you’re enjoying its user-friendly design and finding it a true pleasure to own. This device is built to deliver convenience and efficiency, making everyday tasks a breeze. If you’d like to explore even more of its features or learn how to optimize your experience, feel free to check out the article linked below titled, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Enjoy your Galaxy A16 5G! Thanks for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A16 5G! It’s wonderful to hear that you’re enjoying its user-friendly design and finding it a true pleasure to own. This device is built to deliver convenience and efficiency, making everyday tasks a breeze. If you’d like to explore even more of its features or learn how to optimize your experience, feel free to check out the article linked below titled, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Enjoy your Galaxy A16 5G! Thanks for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in awhile!
on April 5, 2025
Posted by: MrMichael
[This review was collected as part of a promotion.] The new features and the way my new phone is is amazing I am very happy with the "audio eraser" and what I am able to do. I am glad I went with Samsung and their amazing products. Thanks for se unity I can trust and easy access to everything I like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 5, 2025
Posted by: NewSamsungUser4
[This review was collected as part of a promotion.] This is my first time having bought a android phone and I was impressed with the seamless actions across apps. The device has a great battery life and runs very smoothly.
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hey NewSamsungUser4,
Thank you for sharing your experience with us! We are so excited that your first Android experience is with the Samsung Galaxy A16 5G, and we know you are in for a treat! It's great that your overall experience has been positive so far! The smooth performance and great battery life of the 5000 mAh battery that allows Super-Fast charging and multitasking with your apps make your device a standout choice for everyday use for all your essential needs. We hope you continue to enjoy reliability and explore all you can do on your new Galaxy A16 5G! If you would like to learn more about features that can only be found on your device, please check out the article linked below, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Welcome to the Samsung family. We are happy you are here!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with us! We are so excited that your first Android experience is with the Samsung Galaxy A16 5G, and we know you are in for a treat! It's great that your overall experience has been positive so far! The smooth performance and great battery life of the 5000 mAh battery that allows Super-Fast charging and multitasking with your apps make your device a standout choice for everyday use for all your essential needs. We hope you continue to enjoy reliability and explore all you can do on your new Galaxy A16 5G! If you would like to learn more about features that can only be found on your device, please check out the article linked below, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Welcome to the Samsung family. We are happy you are here!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US