Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Nice phone
on March 26, 2025
Posted by: Lubia12
[This review was collected as part of a promotion.] Me gustaria algo bn y q me sirca soy check me guaranteed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features and plenty of memory
on March 26, 2025
Posted by: Bkc420
[This review was collected as part of a promotion.] I like all the gestures features. It make it easy to use and quick to take screenshots.
Value
5
Response from Samsung USBy R&R, March 26, 2025
Hi Bkc420,
We are thrilled you are enjoying the gesture features and generous Galaxy A16 5G memory! Quick actions like taking screenshots and seamless navigation really make a difference in everyday use. If you are looking for a device that keeps things simple, smart, and smooth, you have definitely picked a winner. We thank you for sharing your insight and for choosing Samsung!
-Ty
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We are thrilled you are enjoying the gesture features and generous Galaxy A16 5G memory! Quick actions like taking screenshots and seamless navigation really make a difference in everyday use. If you are looking for a device that keeps things simple, smart, and smooth, you have definitely picked a winner. We thank you for sharing your insight and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
My new a16 5g
on March 26, 2025
Posted by: lovemynewa165g
[This review was collected as part of a promotion.] Actually I really enjoy my new a16 5g the only reason I gave it 4 starts is because I frustrate myself figuring out my new phone over my knock off Foxx brand phone I had before this because it's so much more I can customize and do with my new phone thank u
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy A16
on March 26, 2025
Posted by: Anarchy
[This review was collected as part of a promotion.] Great phone smooth operation when multitasking I couldn't ask for a better phone
Value
5
Response from Samsung USBy R&R, March 26, 2025
Hello Anarchy,
Thanks for the awesome feedback on your Galaxy A16 5G! It’s great to hear how smoothly your device has been working for you and handling multitasking with ease! This device was made for keeping up with your daily life. We are happy to hear you are enjoying all you can do with it. Thank you for reaching out! Thanks for making Samsung your go-to choice!
-Ty
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Thanks for the awesome feedback on your Galaxy A16 5G! It’s great to hear how smoothly your device has been working for you and handling multitasking with ease! This device was made for keeping up with your daily life. We are happy to hear you are enjoying all you can do with it. Thank you for reaching out! Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Feature rich on a budget
on March 26, 2025
Posted by: NanaOneLeg
[This review was collected as part of a promotion.] The Galaxy A16 5G is a budget-friendly 5G smartphone that delivers a solid user experience with a few standout features. Its 6.5-inch Super AMOLED display offers vibrant colors and deep contrasts, making media consumption enjoyable. While the 90Hz refresh rate isn’t the highest, it ensures smooth scrolling and seamless actions across apps.
Performance is handled by a modest chipset, which handles daily tasks well but may struggle with intensive gaming. The 5G connectivity future-proofs the device, providing fast downloads and low latency where available. The 5,000mAh battery easily lasts a full day, though charging speeds are average.
The triple-camera setup includes a 50MP main sensor, capturing decent photos in good lighting but struggling in low light. The 2MP macro and depth sensors feel like filler additions. The 13MP front camera is adequate for selfies and video calls. One notable software feature is the audio eraser tool, which helps minimize background noise in recordings—a handy addition for content creators.
The plastic build keeps the phone lightweight, though it lacks premium feel. The side-mounted fingerprint sensor is fast and reliable. Running One UI over Android, the software is feature-rich but occasionally bloated.
Overall, the Galaxy A16 5G is a good budget option for those prioritizing display quality, battery life, and 5G, but performance and camera capabilities are just average.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have used Samsung Galaxy since day 1.
on March 26, 2025
Posted by: Tkings85
[This review was collected as part of a promotion.] I use my phone for everything, appointments, school, online class, streaming, downloads, music and my kids also use it. Helps keep in contact with family.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hey Tkings85
Thank you for sharing your experience with the Galaxy A16 5G! We're delighted to hear how seamlessly it supports your busy lifestyle, from managing appointments and schoolwork to streaming, downloading, and listening to music. It's wonderful that your kids can also enjoy it, and that it helps you stay connected with friends and family. We hope the A16 5G continues to meet your needs and enhance your daily activities! Thank you for your review. Thanks for being part of the Samsung family!
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G! We're delighted to hear how seamlessly it supports your busy lifestyle, from managing appointments and schoolwork to streaming, downloading, and listening to music. It's wonderful that your kids can also enjoy it, and that it helps you stay connected with friends and family. We hope the A16 5G continues to meet your needs and enhance your daily activities! Thank you for your review. Thanks for being part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 27, 2025
Posted by: HoneycombHideout77
[This review was collected as part of a promotion.] I love the seamless actions across apps. I use my device for literally everything. Streaming movies and television, playing games and music, my job duties. The apps are easily accessible. What I like most is that it's lightweight.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hey HoneycombHideout77,
Thanks so much for sharing your experience! We are thrilled to hear the Galaxy A16 5G is keeping up with your non-stop schedule, from streaming and music to daily work tasks. Its lightweight design and smooth app access make it a standout companion. Thank you for your wonderful review. Thank you for choosing Samsung!
-Ty
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Thanks so much for sharing your experience! We are thrilled to hear the Galaxy A16 5G is keeping up with your non-stop schedule, from streaming and music to daily work tasks. Its lightweight design and smooth app access make it a standout companion. Thank you for your wonderful review. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Samsung phones are the best
on March 27, 2025
Posted by: Raefaye45
[This review was collected as part of a promotion.] Both the A50 galaxy and this new galaxy Samsung phones are the best phones I've owned it holds tons and great all around easy use. It's easy and smooth moving from phone to TV your laptop. Keeps up with everything
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hello Raefaye45,
Thank you for sharing your thoughts on the Galaxy A16 5G! It's amazing to hear that the A50 and A16 have been standout devices for you. We're glad the A16's storage capacity, ease of use, and seamless transition between devices like TVs and laptops enhance your experience. It's fantastic to know that it keeps up with everything you need! Thank you for your wonderful review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A16 5G! It's amazing to hear that the A50 and A16 have been standout devices for you. We're glad the A16's storage capacity, ease of use, and seamless transition between devices like TVs and laptops enhance your experience. It's fantastic to know that it keeps up with everything you need! Thank you for your wonderful review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US