Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love the way my Samsung functions and the weigh
on April 1, 2025
Posted by: Pumpkinhead
[This review was collected as part of a promotion.] This Samsung phone is probably one of the best phones that I have had I been through many.the apps are fantastic.and it don't get as complicated as all the other phones that I have owned.if something happens to this one or I update it's gonna have to be one like this one or close to it.
Value
5
Response from Samsung USBy R&R, April 18, 2025
Hey Pumpkinhead,
Thank you so much for sharing your experience with your Galaxy A16 5G! It’s great to hear how much you enjoy your phone’s performance and feel. From its user-friendly interface to the smooth-running apps, this phone knows how to deliver. A cool resource that delves deeper into your phone’s functionality is the article “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We appreciate your taking the time to leave a review. Thank you for being a valued Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you so much for sharing your experience with your Galaxy A16 5G! It’s great to hear how much you enjoy your phone’s performance and feel. From its user-friendly interface to the smooth-running apps, this phone knows how to deliver. A cool resource that delves deeper into your phone’s functionality is the article “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We appreciate your taking the time to leave a review. Thank you for being a valued Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the money.
on April 1, 2025
Posted by: Cuddlyone
[This review was collected as part of a promotion.] Great phone for the money. Slow during updates and Installs but rest of the time it's pretty responsive. Coming from an iphone13, few annoyances, like Samsung pay popping up when you open the phone up. But Great phone for the money, going to try the ear buds next. But very good product for the money, Great bang for your buck.
Value
5
Response from Samsung USBy R&R, April 16, 2025
Hey Cuddlyone! Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A16 5G camera has completely excelled in taking pictures, and it’s truly a highlight of the phone! The photo quality is breathtaking, and the sharp, vibrant colors and easy editing tool make every moment captured a masterpiece. The 50MP camera is a game changer for mobile devices. Find out more about your device’s camera and all you can do by checking the article below. We are so thrilled to know you have found your mobile companion with your Galaxy A16 5G. We know how that can be after so many letdowns. We are glad this one stands out! Thanks for choosing innovation with Samsung!
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for budget minded
on April 1, 2025
Posted by: Avalanche
[This review was collected as part of a promotion.] Excellent quality and durable. Easy to navigate and have most bells and whistles. Happy with the device so far.
Value
5
Response from Samsung USBy R&R, April 3, 2025
How is it going Avalanche,
Thank you for your review of the Galaxy A16 5G! We're excited to hear that you are enjoying your experience with the device. It is equipped with numerous features designed to enhance your daily tasks, including fast connectivity and efficient performance. One of the standout features is "Modes and Routines," which allows you to automate and personalize your phone to fit your lifestyle, making multitasking smoother and more efficient. You can find more information on how to set them up and so much about other features in the link provided below. Thank you again for your feedback, and we hope you continue to enjoy everything the Galaxy A16 5G has to offer! We truly appreciate you—enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your review of the Galaxy A16 5G! We're excited to hear that you are enjoying your experience with the device. It is equipped with numerous features designed to enhance your daily tasks, including fast connectivity and efficient performance. One of the standout features is "Modes and Routines," which allows you to automate and personalize your phone to fit your lifestyle, making multitasking smoother and more efficient. You can find more information on how to set them up and so much about other features in the link provided below. Thank you again for your feedback, and we hope you continue to enjoy everything the Galaxy A16 5G has to offer! We truly appreciate you—enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is awsome
on April 1, 2025
Posted by: Goodtogeaux
[This review was collected as part of a promotion.] The interface is user friendly and the graphics and cpu exceeds expectations for a affordable phone . I would definitely get this phone again
Value
4
Response from Samsung USBy R&R, April 2, 2025
Hey there Goodtogeaux,
Thank you for sharing your positive experience with the Galaxy A16 5G! We are delighted to hear that the user-friendly interface, impressive graphics, and powerful CPU have exceeded your expectations, especially as an affordable device. It’s always great to know that our efforts to combine quality and value are appreciated. You can find out more about your device and it’s features by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G”, link will be provided below. It’s great to know you’d choose this phone again, and we hope it continues to meet and exceed your needs! We thank you for your review and your continued support to our Samsung brand!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your positive experience with the Galaxy A16 5G! We are delighted to hear that the user-friendly interface, impressive graphics, and powerful CPU have exceeded your expectations, especially as an affordable device. It’s always great to know that our efforts to combine quality and value are appreciated. You can find out more about your device and it’s features by checking out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G”, link will be provided below. It’s great to know you’d choose this phone again, and we hope it continues to meet and exceed your needs! We thank you for your review and your continued support to our Samsung brand!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Using IT to Review IT. Get IT? Yes, Go Get IT
on April 2, 2025
Posted by: BunnyEars
[This review was collected as part of a promotion.] I just got this phone today and for a budget model phone it's fantastic. For everything I use it for, I can hardly tell the difference between this and the S24 Ultra, other than not having a stylus.
Value
5
Response from Samsung USBy R&R, April 16, 2025
Hey There BunnyEars!
It is awesome that you are getting the most out of your Galaxy A16 5G! Finding a device that can keep up with you, execute all tasks, and give you high-power performance within the budget—I think that is what we call a win! We are so happy to hear your Galaxy A16 5G outperforms your previous devices and is an overall standout for you! Thank you for taking the time to share your experience! We appreciate you choosing Samsung!
-Ty
Samsung Support
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It is awesome that you are getting the most out of your Galaxy A16 5G! Finding a device that can keep up with you, execute all tasks, and give you high-power performance within the budget—I think that is what we call a win! We are so happy to hear your Galaxy A16 5G outperforms your previous devices and is an overall standout for you! Thank you for taking the time to share your experience! We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the packaging and quality overall
on April 2, 2025
Posted by: LeeLee
[This review was collected as part of a promotion.] Easy to set up and very comfortable. Can wear while working out without them falling out of my ears
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like it I had for 2 months
on April 2, 2025
Posted by: Keisha
[This review was collected as part of a promotion.] I like the color have a lot of storage for everything I can't believe I still never figured out this phone yet
Value
5
Response from Samsung USBy R&R, April 16, 2025
Hey Keisha,
Thank you for taking the time to share your experience with your Galaxy A16 5G! The Galaxy A16 5G stands out with its appealing camera and impressive storage capacity that fits everything perfectly. While we understand you are still exploring all its features, it can be an exciting journey to discover all this phone offers. Please check out the resources provided below to learn more about all the features included on your device. We appreciate your review. Thank you for choosing Samsung!
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A16 5G! The Galaxy A16 5G stands out with its appealing camera and impressive storage capacity that fits everything perfectly. While we understand you are still exploring all its features, it can be an exciting journey to discover all this phone offers. Please check out the resources provided below to learn more about all the features included on your device. We appreciate your review. Thank you for choosing Samsung!
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has great features. Camera is superb.
on April 2, 2025
Posted by: LoveFlamingos
[This review was collected as part of a promotion.] I like the seamless action between apps. However, it does sometime lag or get stuck at times. Shutter on camera is too slow for picture taking.
Value
3
Response from Samsung USBy R&R, April 3, 2025
Hello LoveFlamingos,
Thank you for sharing your review of the Galaxy A16 5G. We understand that your phone occasionally pauses while you are in the middle of a task. This usually happens when the processor struggles to keep up with your activities. You can think of it as a slight hiccup. To improve your device's performance, consider cleaning up its memory. You can do this by going to your phone's Settings, swiping to Device Care, and tapping Memory. Select "Clean now" from there to free up memory by stopping background apps. If you want to keep certain apps running in the background, tap "Excluded apps" and add your preferred apps to the list, ensuring they won't be closed when you use this feature. This process will help refresh your device. For more troubleshooting steps, please check out the link provided. Additionally, we'd like to offer tips on setting up your phone's camera to enhance your photography experience. Thank you for your feedback, and thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your review of the Galaxy A16 5G. We understand that your phone occasionally pauses while you are in the middle of a task. This usually happens when the processor struggles to keep up with your activities. You can think of it as a slight hiccup. To improve your device's performance, consider cleaning up its memory. You can do this by going to your phone's Settings, swiping to Device Care, and tapping Memory. Select "Clean now" from there to free up memory by stopping background apps. If you want to keep certain apps running in the background, tap "Excluded apps" and add your preferred apps to the list, ensuring they won't be closed when you use this feature. This process will help refresh your device. For more troubleshooting steps, please check out the link provided. Additionally, we'd like to offer tips on setting up your phone's camera to enhance your photography experience. Thank you for your feedback, and thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US