Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Waited years
on March 30, 2025
Posted by: Waited2long
[This review was collected as part of a promotion.] I have waited over twenty years to get a Samsung. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the $$!
on March 31, 2025
Posted by: IHeartsamsung
[This review was collected as part of a promotion.] The A16 5G is sleek and fast. You can't go wrong with such an amazing device at such a reasonable price point. Has all of the features I need including screen mirroring and NFC. Has a sleek glass back similar to the s25. I love it! The seamless transitioning between apps is a huge plus. I can run and keep every app open without any problems. I dont been have to close browser windows anymore I love it. Thanks Samsung!
Value
5
Response from Samsung USBy R&R, April 1, 2025
Hiya IHeartSamsung,
Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features sometimes
on March 31, 2025
Posted by: Galaxyphone
[This review was collected as part of a promotion.] Great phone to have it's nice for the most part I like the phone
Value
4
Response from Samsung USBy R&R, March 31, 2025
Salutations GalaxyPhone,
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on March 31, 2025
Posted by: Brandi
[This review was collected as part of a promotion.] I have had the phone for about a week but I like it so far. Except for the fact that you can't double tap the side button to turn on the flash light like with the old one. You also can't customize the app icons like you could with the old one either.
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hi Brandi,
Thank you for your review! We're glad you're enjoying the Galaxy A16 5G so far. We appreciate your feedback regarding the flashlight feature and the customization of the app icon. You can customize the side button to perform your preferred actions. To remap it for different functions, navigate to Settings, tap Advanced Features, and select Side Button to adjust your settings. Accessing your phone's apps is easier than ever; swipe up on the Home screen to view all your apps. However, if you prefer to have an "All Apps" button on your screen, we can show you how to enable it. Please check out the article "Access and Organize the Apps on Your Galaxy Phone" to find the best method for you. We value your input greatly. Thank you for sharing your thoughts and being a part of the Samsung community!
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
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Samsung Community
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Thank you for your review! We're glad you're enjoying the Galaxy A16 5G so far. We appreciate your feedback regarding the flashlight feature and the customization of the app icon. You can customize the side button to perform your preferred actions. To remap it for different functions, navigate to Settings, tap Advanced Features, and select Side Button to adjust your settings. Accessing your phone's apps is easier than ever; swipe up on the Home screen to view all your apps. However, if you prefer to have an "All Apps" button on your screen, we can show you how to enable it. Please check out the article "Access and Organize the Apps on Your Galaxy Phone" to find the best method for you. We value your input greatly. Thank you for sharing your thoughts and being a part of the Samsung community!
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery / memory/ loses service
on March 31, 2025
Posted by: Acam291
[This review was collected as part of a promotion.] Now brief battery could be better and loses service when auto rotated
Value
3
Response from Samsung USBy R&R, April 1, 2025
Ciao Acam291,
Thank you for sharing your insights on your Galaxy A16 5G. The auto-rotate feature enables your device's screen to automatically adjust and rotate according to how you hold it. However, please note that not all apps support both portrait and landscape modes. If the app you are using doesn't support the desired orientation, the screen will not change when you rotate your phone. To ensure your device's battery lasts throughout the day, please charge it properly using your Samsung charger and avoid third-party accessories. Additionally, you can optimize your device’s battery usage by going to "Battery and device care" in the "Settings" menu. Tap ‘Optimize now’ to check for apps that are consuming excessive battery in the background. For more information on optimizing your device’s battery, please refer to the article titled “Galaxy Battery” linked below. You can also find additional details about the auto-rotate feature linked as well. Thank you again for your feedback and for choosing Samsung as your preferred brand!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your insights on your Galaxy A16 5G. The auto-rotate feature enables your device's screen to automatically adjust and rotate according to how you hold it. However, please note that not all apps support both portrait and landscape modes. If the app you are using doesn't support the desired orientation, the screen will not change when you rotate your phone. To ensure your device's battery lasts throughout the day, please charge it properly using your Samsung charger and avoid third-party accessories. Additionally, you can optimize your device’s battery usage by going to "Battery and device care" in the "Settings" menu. Tap ‘Optimize now’ to check for apps that are consuming excessive battery in the background. For more information on optimizing your device’s battery, please refer to the article titled “Galaxy Battery” linked below. You can also find additional details about the auto-rotate feature linked as well. Thank you again for your feedback and for choosing Samsung as your preferred brand!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung FOREVER
on March 31, 2025
Posted by: HB8109
[This review was collected as part of a promotion.] I LOVE Samsung... I've been a customer since the A14... and I have NO COMPLAINTS... nice size,more than enough memory and the games look great!!!
Value
5
Response from Samsung USBy R&R, April 24, 2025
Hey, hey HB8109,
Thank you for sharing your enthusiasm for Samsung and the Galaxy A16 5G! It's fantastic to hear that you've been a loyal customer since the A14 and continue to enjoy the experience. We're ecstatic that you appreciate its size, plentiful memory, and how great the games look! Thank you for your awesome review. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your enthusiasm for Samsung and the Galaxy A16 5G! It's fantastic to hear that you've been a loyal customer since the A14 and continue to enjoy the experience. We're ecstatic that you appreciate its size, plentiful memory, and how great the games look! Thank you for your awesome review. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for day to day use
on March 31, 2025
Posted by: Marsholio
[This review was collected as part of a promotion.] I recently bought the a16 because the moto g power (2021) model I had was slow and baggy and the phone before that was a Samsung and so on so fourth but the moto just felt empty the entire time I was using it then I seen that the a16 came out and bought it it seamlessly switching between apps and other actions like games, movies, streaming platforms
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Definitely is not a winning device.
on April 1, 2025
Posted by: Jojangles
[This review was collected as part of a promotion.] Not ideal for gaming due to slow upload speeds. Does have good quality graphics and sensor speeds.
Value
3
Response from Samsung USBy R&R, April 1, 2025
Howdy Jojangles,
Thank you for sharing your experience with the Galaxy A16 5G. Stay ahead of the game with its powerful processor. Are you ready to speed things up? The Galaxy A16 5G lets you load games, browse the web, and download content quickly, thanks to its impressive octa-core processor and fast 5G capabilities. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences anywhere. As long as you have a strong network connection, you can keep gaming longer with the robust 5,000mAh battery. Super-Fast Charging allows you to recharge your battery in no time. To learn more about your Galaxy A16 5G and all its features, check out the detailed article below. We appreciate you taking the time to reach out and share your experience. Thank you for being part of the Samsung family!
Galaxy A16 5G
https://www.samsung.com/us/smartphones/galaxy-a16-5g/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A16 5G. Stay ahead of the game with its powerful processor. Are you ready to speed things up? The Galaxy A16 5G lets you load games, browse the web, and download content quickly, thanks to its impressive octa-core processor and fast 5G capabilities. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences anywhere. As long as you have a strong network connection, you can keep gaming longer with the robust 5,000mAh battery. Super-Fast Charging allows you to recharge your battery in no time. To learn more about your Galaxy A16 5G and all its features, check out the detailed article below. We appreciate you taking the time to reach out and share your experience. Thank you for being part of the Samsung family!
Galaxy A16 5G
https://www.samsung.com/us/smartphones/galaxy-a16-5g/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US