Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is easy too use
on March 27, 2025
Posted by: Camo1234567
[This review was collected as part of a promotion.] I use this phone for everything and everything....
Value
5
Response from Samsung USBy R&R, March 28, 2025
Thanks for sharing your experience, Camo1234567! It’s great to hear that the Galaxy A16 5G fits so seamlessly into your everyday life. With its ease of use and versatility, it’s no wonder you rely on it for everything! It’s great that you are getting to learn all the features packed in your device. We thank you for sharing your experience. Your support means a lot to us at Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great quality and brand product
on March 28, 2025
Posted by: KingLeo
[This review was collected as part of a promotion.] Device has a clean high def viewing experience and now its even easier functionality and maneuvering with seamless actions across apps and many more features at your disposal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Seamless is perfect
on March 29, 2025
Posted by: CuriousNfuriois
[This review was collected as part of a promotion.] I really enjoy the seamless connection across the apps. It makes it really easy to access
Value
4
Response from Samsung USBy R&R, April 9, 2025
Ahoy CuriousNfuriois,
Thank you for sharing your wonderful insight into your Galaxy A16 5G. It’s great to hear it is working out so seamlessly for you. When you find the perfect companion to allow you to stay connected, it can make a world of difference. We thank you for taking the time to share your review. We hope your device continues to be easy to use. Also, just for your reference, there are a lot of cool features on your Galaxy A16 5G, check out the article linked below to discover more. Thank you for being a part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Thank you for sharing your wonderful insight into your Galaxy A16 5G. It’s great to hear it is working out so seamlessly for you. When you find the perfect companion to allow you to stay connected, it can make a world of difference. We thank you for taking the time to share your review. We hope your device continues to be easy to use. Also, just for your reference, there are a lot of cool features on your Galaxy A16 5G, check out the article linked below to discover more. Thank you for being a part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy to use. Great features
on March 29, 2025
Posted by: MissJazzyAshlee
[This review was collected as part of a promotion.] I love Samsung products this phone is crisp and beautiful . It's easy to use and great for everything I need.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Thanks for sharing your experience with your Galaxy A16 5G, MissJazzyAshlee! It’s wonderful to hear your device is delivering such a smooth and enjoyable experience. Crisp visuals, user-friendly design and reliable performance, what more could you ask for? We share in your excitement with your Galaxy A16 5G! We are grateful for your review. Thanks for being part of the Samsung family!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on March 29, 2025
Posted by: Saltywench
[This review was collected as part of a promotion.] The seamless actions across apps make it easy to use. There is a ton of storage and I'm all for it. It's camera is phenomenal! I love the way my pictures come out. I like that I can use tubi and Netflix without the screen feeling so small. It's easy to change the keyboard and the bubbles around the apps. The options are endless. The battery life depending on what you are using it for last a long time. It's volume levels are loud so I can hear it ring from two rooms away. The A16 5g is not only amazing for the price but also affordable for those of us that want to try galaxies. I was worried that I wouldn't be able to catch on quickly to this phone. Now while there are alot of different features it's not hard once you explore some. If you are curious and want to try a galaxy I definitely recommend the A16 5g. It's affordable yet gives the feel of a more expensive phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use phone
on March 30, 2025
Posted by: Woodrpain
[This review was collected as part of a promotion.] The galaxy a16 5g is a easy to use mobile device has all the apps and features you will need and want. Easy connection with ear phone and galaxy watchs. Having said that it can be a little slow when using a memory heavy app and you get a phone call it tends to take a second to answer the call. But over all good quality.. would definitely recommend to anyone looking at one
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hola Woodrpain,
Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Works great good pics but battery dies fast.
on March 30, 2025
Posted by: Dabzzgfx
[This review was collected as part of a promotion.] Great functionality great phone lags a Lil and battery runs out quick but all in all still great 4 price.
Value
4
Response from Samsung USBy R&R, March 31, 2025
Hello Dabzzgfx,
Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
How fast it is and responsive
on March 30, 2025
Posted by: Ninjaboss
[This review was collected as part of a promotion.] The phone is fast and better then last years a14 and runs much smoothly when u run games and daily tasks.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Namaste Ninjaboss,
Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
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Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US