Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Well known feature and setting that made it easy.
on March 17, 2025
Posted by: Juanie
[This review was collected as part of a promotion.] It does keep up with the events of now but for starters it's good
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hello Juanie,
Thank you for sharing your feedback on the Galaxy A16 5G! Experience incredible value with the Galaxy A16 5G, packed with essential everyday life features. Samsung was rated #1 in Customer Satisfaction and Overall Service Quality for 5G Mobile Devices by the American Consumer Satisfaction Index (ACSI). The 6.7" screen on the Galaxy A16 5G offers bright, vivid detail, and the Vision Booster enhances your viewing and gaming experiences with ultra-clear, smooth visuals at up to 800 nits brightness. To learn more about your Galaxy A16 5G, please refer to the link below titled "Samsung Features Available on the Galaxy A16 5G." Thank you for your review! We appreciate your trust in Samsung.
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G! Experience incredible value with the Galaxy A16 5G, packed with essential everyday life features. Samsung was rated #1 in Customer Satisfaction and Overall Service Quality for 5G Mobile Devices by the American Consumer Satisfaction Index (ACSI). The 6.7" screen on the Galaxy A16 5G offers bright, vivid detail, and the Vision Booster enhances your viewing and gaming experiences with ultra-clear, smooth visuals at up to 800 nits brightness. To learn more about your Galaxy A16 5G, please refer to the link below titled "Samsung Features Available on the Galaxy A16 5G." Thank you for your review! We appreciate your trust in Samsung.
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works good
on March 17, 2025
Posted by: Stangman67
[This review was collected as part of a promotion.] Used for phone calls and emails YouTube grocery orders
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screenshot
on March 17, 2025
Posted by: Sidebuttonsareuseless
[This review was collected as part of a promotion.] Works great, except for the screenshot feature. Nearly impossible to get a screenshot with this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great just needs more storage
on March 17, 2025
Posted by: Gaby69
[This review was collected as part of a promotion.] It's a great phone but it receives for memory storage. It has long lasting battery life And a delicate screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been a decent upgrade.
on March 17, 2025
Posted by: CosmicRed29
[This review was collected as part of a promotion.] Quick responses to websites, vivid design.
Location of fingerprint reader I could have lived without but other than that great product over all
Location of fingerprint reader I could have lived without but other than that great product over all
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this phone cause of its size it fits
on March 17, 2025
Posted by: Franko
[This review was collected as part of a promotion.] I've been able to game watch movies upload apps at a good rate of speed order on line I would like to see a device that I could use for charging my phone while plugging into the USB port of my TV that would be cool. Thanks for your time Franko
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has amazing features
on March 17, 2025
Posted by: Love2Ball
[This review was collected as part of a promotion.] Seamless actions across apps everything about this phone is spot on...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy a16 5g is my greatest phone I've had.
on March 17, 2025
Posted by: Crazy78maniac
[This review was collected as part of a promotion.] Great at taking pictures, videos, and great streaming. Also great for watching movies and listening to music. Has voice commands and Gemini.
Value
5
Written by a customer while visiting Samsung US