Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It is a good sturdy phone,
on March 23, 2025
Posted by: Bluejay
[This review was collected as part of a promotion.] Good to listen to music and stream shows with. Easy to use.
Value
5
Response from Samsung USBy R&R, March 24, 2025
Hi Bluejay,
Thank you for sharing your experience with the Galaxy A16 5G! Enjoy an incredible experience at an exceptional value with the Galaxy A16 5G. Loaded with essential features, the A16 5G enhances your everyday life. Whether you're listening to your favorite music or streaming your favorite shows, the reliability of your Galaxy A16 5G is unmatched! We appreciate your fantastic review, and thank you for being a part of the Samsung community!
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G! Enjoy an incredible experience at an exceptional value with the Galaxy A16 5G. Loaded with essential features, the A16 5G enhances your everyday life. Whether you're listening to your favorite music or streaming your favorite shows, the reliability of your Galaxy A16 5G is unmatched! We appreciate your fantastic review, and thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A16 is not as responsive as thephone I had
on March 23, 2025
Posted by: NewPhoneGalaxyA16
[This review was collected as part of a promotion.] I am not sure whether this phone is qualified for Android OS Updates.
It's still Android 14.
The phones I had are more responsive.
Also, I had issues using the Samsung A16 for Google Meet.
Also, I had issues using the Samsung A16 for Google Meet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A16 review
on March 23, 2025
Posted by: TheKid710
[This review was collected as part of a promotion.] The A16 is a good mid range phone if your looking for quality and long lasting. It comes with outstanding battery life but does seem to lack in the performance aspects only offering up to 4gb of ram. But even with it downsides the A16 is good for people looking for a basic new phone
Value
4
Response from Samsung USBy R&R, March 24, 2025
Hey there TheKid710,
Thank you for the wonderful review of your Galaxy A16 5G! The Galaxy A16 5G offers exclusive features and services you won't find on non-Samsung phones. RAM Plus will use some of your phone's storage space to give you up to 8GB of virtual memory. With the RAM Plus feature on your Galaxy phone. You can select how much internal storage to use as virtual memory to improve app performance. In your phone's Settings, from Battery, go to Device care, tap RAM Plus and ensure the switch is turned on. Then, tap the amount of GB you'd like to allow and tap Restart when prompted to restart your phone with your desired setting. With more memory, you can open more apps in the background and launch apps faster. Learn more about RAM Plus, and how to use it in the article “What is RAM Plus and How to Use It?” linked provided. Thank you for sharing your feedback! We appreciate your trust in Samsung!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
Samsung Support
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Thank you for the wonderful review of your Galaxy A16 5G! The Galaxy A16 5G offers exclusive features and services you won't find on non-Samsung phones. RAM Plus will use some of your phone's storage space to give you up to 8GB of virtual memory. With the RAM Plus feature on your Galaxy phone. You can select how much internal storage to use as virtual memory to improve app performance. In your phone's Settings, from Battery, go to Device care, tap RAM Plus and ensure the switch is turned on. Then, tap the amount of GB you'd like to allow and tap Restart when prompted to restart your phone with your desired setting. With more memory, you can open more apps in the background and launch apps faster. Learn more about RAM Plus, and how to use it in the article “What is RAM Plus and How to Use It?” linked provided. Thank you for sharing your feedback! We appreciate your trust in Samsung!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone that I've had ever it works very go
on March 24, 2025
Posted by: Kali4bee
[This review was collected as part of a promotion.] I use this phone for Facebook YouTube my Xbox and way more including pictures and videos of my family and kids and it is a completely amazing screen and picture quality and fast internet connection
Value
5
Response from Samsung USBy R&R, May 22, 2025
Hey hey Kali4bee,
What a fantastic review! The Galaxy A16 5G is truly living up to the hype. It's wonderful to hear that you can enjoy everything you love from your phone without compromising performance or speed. We appreciate your feedback! With the 5G connection, you can do it all while on the go. Thank you for the glowing review and for choosing Samsung as your go-to brand!
-Ty
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What a fantastic review! The Galaxy A16 5G is truly living up to the hype. It's wonderful to hear that you can enjoy everything you love from your phone without compromising performance or speed. We appreciate your feedback! With the 5G connection, you can do it all while on the go. Thank you for the glowing review and for choosing Samsung as your go-to brand!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 24, 2025
Posted by: Dtmh88
[This review was collected as part of a promotion.] Seamless action across devices great qualities very happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 24, 2025
Posted by: Cheesecake
[This review was collected as part of a promotion.] I use this phone for everything from taking notes to Google to various apps. I love that it's light weight and the battery lasts long as well.
Value
5
Response from Samsung USBy R&R, May 22, 2025
Bonjour Cheesecake,
We appreciate your feedback! The Galaxy A16 5G excels in key areas, offering a lightweight design and an impressive 5,000mAh battery that provides long-lasting performance. Explore more to discover all that this device has to offer. There’s so much to uncover with the Galaxy A16 5G! We are excited to have you as part of the Samsung community. Thank you for being with us!
-Ty
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We appreciate your feedback! The Galaxy A16 5G excels in key areas, offering a lightweight design and an impressive 5,000mAh battery that provides long-lasting performance. Explore more to discover all that this device has to offer. There’s so much to uncover with the Galaxy A16 5G! We are excited to have you as part of the Samsung community. Thank you for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend the new Galaxy A16 5G device.
on March 25, 2025
Posted by: Love2Gal
[This review was collected as part of a promotion.] Amazing samsung galaxy features and benefits.
High quality screen resolution.
Variety of wallpapers including themes, icons, widgets not to mention live papers with only a click of a button.
No lagging.
Camera quality ON POINT.
HIGHLY RECOMMEND THE NEW GALAXY A16 5G
High quality screen resolution.
Variety of wallpapers including themes, icons, widgets not to mention live papers with only a click of a button.
No lagging.
Camera quality ON POINT.
HIGHLY RECOMMEND THE NEW GALAXY A16 5G
Value
5
Response from Samsung USBy R&R, March 25, 2025
Hi there Love2gal,
We were thrilled you are enjoying the Galaxy A16 5G! From its sharp screen resolution to effortless customization and smooth performance, it’s designed to make every interaction seamless and enjoyable. Your enthusiasm for the camera and personalization features is exactly why so many are making the A16 5G their go-to device. Thank you for your wonderful feedback! Thanks for making Samsung your go-to choice!
-Ty
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We were thrilled you are enjoying the Galaxy A16 5G! From its sharp screen resolution to effortless customization and smooth performance, it’s designed to make every interaction seamless and enjoyable. Your enthusiasm for the camera and personalization features is exactly why so many are making the A16 5G their go-to device. Thank you for your wonderful feedback! Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A16 5g's Review of the Galaxy A16 5g
on March 25, 2025
Posted by: Eddie1978
[This review was collected as part of a promotion.] The Galaxy A16 5g is the best Galaxy phone that I've owned. I went from a Galaxy A03 to the A16 5g. The A16 5g is amazingly fast when surfing the net, it's The photo quality is superb. It's seamless actions across apps makes it very interesting. Its also lightweight and has one of the clearest picture qualities on the screen. I'm very appreciative that i own this phone. I'm looking forward to my next upgrade whenever it may be. It will definitely be to a newer model Galaxy. I will never use anything except a Samsung Galaxy again. Thank you Samsung for your hard work.
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hello there Eddie1978,
Thank you for the glowing review of your Galaxy A16 5G! It’s awesome to hear how much you enjoy your phone, from its performance to stunning photo quality. Your excitement about staying with the Galaxy family is exactly what fuels our passion for innovation. When you are ready for your next upgrade, we will be here with even more to love. We thank you for reaching out and for being a loyal part of the Samsung family!
-Ty
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Thank you for the glowing review of your Galaxy A16 5G! It’s awesome to hear how much you enjoy your phone, from its performance to stunning photo quality. Your excitement about staying with the Galaxy family is exactly what fuels our passion for innovation. When you are ready for your next upgrade, we will be here with even more to love. We thank you for reaching out and for being a loyal part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US