Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Loving my Galaxy A16 haven't a Galaxy in years.
on March 17, 2025
Posted by: QuiQui25
[This review was collected as part of a promotion.] I was using the moto e 5g but switched to the galaxy and OMG!!! I love everything about pics is a must 😍.!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!!!
on March 17, 2025
Posted by: GreatKing539
[This review was collected as part of a promotion.] The battery life is truly astonishing, I can go days on 1 charge. The phone is 1 one of the best I have touched and I had plenty of them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love this phone
on March 17, 2025
Posted by: Damarre
[This review was collected as part of a promotion.] I love this because when I forget my pass code it let me use my old password word and it let me set it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The go to device on a budget
on March 17, 2025
Posted by: RobStew36
[This review was collected as part of a promotion.] Having dropped and broke the screen on a more expensive phone from a different
brand. I needed a device in a pinch for work and personal use. Budget played a big role having a new business and the ability to seamlessly go from one app to the next was necessary for my mostly digital based business. This phone hit all the right buttons from the budget friendly cost, the easy to learn and comfortably navigate interface and just all around ease of "getting use to it" made the transition almost seemless. Battery life is generally what you would expect and storage isn't bad either. Final point I want to add, I already dropped this phone several times being a little clumsy and not even a scratch on it giving me a nice confidence boost on durability. If you're looking for 1 or more of the same features above then I highly recommend this device!
brand. I needed a device in a pinch for work and personal use. Budget played a big role having a new business and the ability to seamlessly go from one app to the next was necessary for my mostly digital based business. This phone hit all the right buttons from the budget friendly cost, the easy to learn and comfortably navigate interface and just all around ease of "getting use to it" made the transition almost seemless. Battery life is generally what you would expect and storage isn't bad either. Final point I want to add, I already dropped this phone several times being a little clumsy and not even a scratch on it giving me a nice confidence boost on durability. If you're looking for 1 or more of the same features above then I highly recommend this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on March 17, 2025
Posted by: Amazingant
[This review was collected as part of a promotion.] I use my phone for email purposes because of professional reasons
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Could use better upgrades
on March 17, 2025
Posted by: Stkaf06
[This review was collected as part of a promotion.] This is my first bad review about a Samsung phone I got it this year 2025 and it let me down. I was first excited because of the screen size but once I started to download my app amd used them it had issues with audio and game lag.i turn on wifi and it was difficult to pick up wifi signal and hold a stable connection. It lags in response on Google. The phone itself isn't bad looking but to me it fails on the technology.
Value
2
Response from Samsung USBy R&R, March 20, 2025
Hi there Stkaf06,
Thank you for sharing your experience with your Galaxy A16 5G phone. We are thrilled to hear that you have upgraded to a device that offers exclusive features and services, setting it apart from non-Samsung phones. The 6.7 FHD+ Super AMOLED display ensures your favorite content is a joy to view. To further elevate your gaming experience, you can enable the unique Dolby Atmos sound through Settings. By tapping “Settings” and opening “Sounds,” you can select Sound quality and effects and enable “Dolby Atmos” for your device sound and “Dolby Atmos for gaming” to enhance the sound quality while gaming. Regular software updates are crucial for optimal device interaction. We appreciate your feedback and your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G phone. We are thrilled to hear that you have upgraded to a device that offers exclusive features and services, setting it apart from non-Samsung phones. The 6.7 FHD+ Super AMOLED display ensures your favorite content is a joy to view. To further elevate your gaming experience, you can enable the unique Dolby Atmos sound through Settings. By tapping “Settings” and opening “Sounds,” you can select Sound quality and effects and enable “Dolby Atmos” for your device sound and “Dolby Atmos for gaming” to enhance the sound quality while gaming. Regular software updates are crucial for optimal device interaction. We appreciate your feedback and your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The AI function
on March 17, 2025
Posted by: WickedWich
[This review was collected as part of a promotion.] Greatly enjoy it's ability to seamlessly traverse information between multiple applications. Makes multitasking a lot "less difficult"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really liked all the space this new phone has.
on March 17, 2025
Posted by: ILoveTheSunShine
[This review was collected as part of a promotion.] I have only used samsung products for a long time and each time I upgrade there's always been something to look forward to. This a16 is also very light, I love it. I love the bigger screen for gaming and streaming my favorite shows I love. Moving forward I expect greater things from samsung and will continue to use samsung products.
Value
5
Written by a customer while visiting Samsung US