Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,180 Reviews)
Open Ratings Snapshot
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Excellent phone with seamless connectivity to Buds
on March 18, 2025
Posted by: TehkyBell
[This review was collected as part of a promotion.] THIS was it. The phone I had been waiting for, thank you Samsung!
This is the type of phone you were waiting for ,too - if you love seamless use between your apps , easy connection with your Buds, and bonus- no need to worry about how to transfer your info. Samsung has you covered for that too!
Easy to start, simple to set up, and the ease of use and great transitions between apps.
I'm so happy with mine, I'm already planning to get my daughter this phone as well - and she can stop sneaking envious peeks at mine (though she just got a different phone last year!)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great so far!
on March 18, 2025
Posted by: Kitty9679
[This review was collected as part of a promotion.] So far so good. Better service in 2 days than xfinity in 9 months. Easy to use, all the perks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much better then the A15 5g
on March 18, 2025
Posted by: Knuckles408
[This review was collected as part of a promotion.] The copy data and Transfer data was super easy and really fast easy set up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone outshines the rest of the phones.
on March 18, 2025
Posted by: Love2talkradio
[This review was collected as part of a promotion.] I use my phone to check my email, Facebook and the weather. I really haven't had the chance to check out all of the features. But so far I am really impressed with what the phone does. I would really recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has great features I love it
on March 18, 2025
Posted by: Zone15pkhgts
[This review was collected as part of a promotion.] I use my phone for streaming games videos it hooks up to my roku TV wireless no cords just what I needed. Switching between apps is smooth I have no complaints thanks Samsung for another great buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High technology bigger device. Very easy to use. I
on March 18, 2025
Posted by: Swanny
[This review was collected as part of a promotion.] Love this new upgrade from Samsung from a15. I was excited to get it. Big screen play. All the features and themes are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent phone
on March 18, 2025
Posted by: MikeLow
[This review was collected as part of a promotion.] Pretty good value overall. Touch screen not super responsive and app startup and transition can be sluggish. For the price though it's hard to beat. I see a lot of talk about "seamless actions across apps" but I have not experienced that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very dependable
on March 18, 2025
Posted by: Cryger
[This review was collected as part of a promotion.] Easy to understand even for me. Can easily go from app to app
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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