Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,180 Reviews)
Open Ratings Snapshot
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
40 out of 58
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
I like the smooth transition between apps
on March 17, 2025
Posted by: Phoneadmirer
[This review was collected as part of a promotion.] I like the seamless transition between apps and the audio eraser is excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on March 17, 2025
Posted by: Earl74
[This review was collected as part of a promotion.] This is a good phone I like it thanks the best one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Needs some improvements
on March 17, 2025
Posted by: Galaxystar
[This review was collected as part of a promotion.] The A16 5g runs slow and it's has bad battery life. My phone fully charged will last a few hours thats it. It lags in some areas of my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Galaxy A16 haven't a Galaxy in years.
on March 17, 2025
Posted by: QuiQui25
[This review was collected as part of a promotion.] I was using the moto e 5g but switched to the galaxy and OMG!!! I love everything about pics is a must 😍.!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone EVER!!!
on March 17, 2025
Posted by: GreatKing539
[This review was collected as part of a promotion.] The battery life is truly astonishing, I can go days on 1 charge. The phone is 1 one of the best I have touched and I had plenty of them!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love this phone
on March 17, 2025
Posted by: Damarre
[This review was collected as part of a promotion.] I love this because when I forget my pass code it let me use my old password word and it let me set it up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The go to device on a budget
on March 17, 2025
Posted by: RobStew36
[This review was collected as part of a promotion.] Having dropped and broke the screen on a more expensive phone from a different
brand. I needed a device in a pinch for work and personal use. Budget played a big role having a new business and the ability to seamlessly go from one app to the next was necessary for my mostly digital based business. This phone hit all the right buttons from the budget friendly cost, the easy to learn and comfortably navigate interface and just all around ease of "getting use to it" made the transition almost seemless. Battery life is generally what you would expect and storage isn't bad either. Final point I want to add, I already dropped this phone several times being a little clumsy and not even a scratch on it giving me a nice confidence boost on durability. If you're looking for 1 or more of the same features above then I highly recommend this device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on March 17, 2025
Posted by: Amazingant
[This review was collected as part of a promotion.] I use my phone for email purposes because of professional reasons
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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