Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great Phone, I Love It
on March 17, 2025
Posted by: Love7shop
[This review was collected as part of a promotion.] Great Area Coverage & Great Camera, I Love The 5G & 128G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's great but I hate there no aux port.
on March 17, 2025
Posted by: Just4me
[This review was collected as part of a promotion.] I love everything about my phone but not having an aux port. Otherwise I love it!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has issues
on March 17, 2025
Posted by: Shopperfreaksnation
[This review was collected as part of a promotion.] I believe this is the worst phone I've bought. It drains battery. It's tells me to restart it all the time cause the performance is running slow . It clears out all my passwords for my wifi.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hi There,
We want to thank you for sharing your experience with your Galaxy A16 5G. Your insights on interacting with your device are very valuable to us. We always seek opportunities to be more innovative and creative, ensuring we provide fun devices that keep you connected with the people you love. If your phone requests to restart, it may be due to required software updates. These updates help your device keep up with application changes and allow for smoother performance. If you are experiencing a battery drain quicker than usual, monitoring your battery usage can help extend your battery's life. To do this, go to Settings on your phone, select Battery, and you will see which apps use the most power. Be sure to close any applications you are not using, as apps that consume more battery power may run in the background and drain your battery faster. We hope this information is helpful! Thank you for reaching out and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We want to thank you for sharing your experience with your Galaxy A16 5G. Your insights on interacting with your device are very valuable to us. We always seek opportunities to be more innovative and creative, ensuring we provide fun devices that keep you connected with the people you love. If your phone requests to restart, it may be due to required software updates. These updates help your device keep up with application changes and allow for smoother performance. If you are experiencing a battery drain quicker than usual, monitoring your battery usage can help extend your battery's life. To do this, go to Settings on your phone, select Battery, and you will see which apps use the most power. Be sure to close any applications you are not using, as apps that consume more battery power may run in the background and drain your battery faster. We hope this information is helpful! Thank you for reaching out and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2025
Posted by: Cruzzer
[This review was collected as part of a promotion.] Seamless action and now brief and audio eraser are
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features!
on March 17, 2025
Posted by: LesbiSnorfer
[This review was collected as part of a promotion.] Samsung is my go to for phones. Especially with the note models. The camera is unbelivably sharp. I use my phone all the time, it has everything i need to organize my day and complete day to day tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on March 17, 2025
Posted by: Handymanny
[This review was collected as part of a promotion.] I use my phone streaming movies and videos . Netflix and Hulu streaming movies and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for your buck
on March 17, 2025
Posted by: First1
[This review was collected as part of a promotion.] Overall for the price of it.Phone's not too shabby or it's fine.Operates just like my other Galaxy's from the past.The only thing that it could use is Dex.I would like to see a lot more functions with a style as for it other than that not too bad
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16
on March 17, 2025
Posted by: Bossladyj
[This review was collected as part of a promotion.] The phone is great. Love the camera. Function really well.
Value
5
Written by a customer while visiting Samsung US