Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love my device! It works great for everything!!
on March 10, 2025
Posted by: LoveGallaxy
[This review was collected as part of a promotion.] I absolutely love how much it helps me greatly with EVERYTHING I NEED TO DO ON THIS DEVICE! ☆☆☆☆☆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with 5G
on March 10, 2025
Posted by: JCLu
Expertise:Intermediate
I bought this a month ago and im happy with it. It comes with a good camera and well woth what i paid for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone
on March 11, 2025
Posted by: Dachewy66669
[This review was collected as part of a promotion.] This phone is on of the bestproducts I have ever used it is so easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blues phone
on March 11, 2025
Posted by: BLUEHERNANDEZ
[This review was collected as part of a promotion.] The phone is really fast and has a lot of cool features. The camera quality is decent and just shows off a great difference from other phones quality. I would recommend this phone other than it being really cheap but it's also durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It doesn't operate as smoothly as anticipated
on March 11, 2025
Posted by: Nono22
[This review was collected as part of a promotion.] It lags seamless actions across apps. I'm really not too impressed. I really hoped android would operate more smoothly
Value
2
Response from Samsung USBy R&R, March 11, 2025
Hi Nono22,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. If you are looking for smoother delivery from your device, it may be a great time to optimize it. By doing a Quick optimization, you will notice an improvement in how your phone reacts to actions you ask it to complete. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. To complete this, from Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you have any questions or would like further assistance, please reach out to our Samsung Support Team. We are always here to help. We thank you again for your feedback. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy A16 5G. If you are looking for smoother delivery from your device, it may be a great time to optimize it. By doing a Quick optimization, you will notice an improvement in how your phone reacts to actions you ask it to complete. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. To complete this, from Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you have any questions or would like further assistance, please reach out to our Samsung Support Team. We are always here to help. We thank you again for your feedback. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the picture on the screen
on March 11, 2025
Posted by: GaFrmDaAk
[This review was collected as part of a promotion.] I play my games, streaming and just everyday tasks that I need to get done...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The product seems all right so far.
on March 11, 2025
Posted by: LinkShadow
[This review was collected as part of a promotion.] I haven't had enough time to get used to all the apps and specs on the phone just yet but so far it feels pretty smooth.
Value
4
Response from Samsung USBy R&R, March 12, 2025
What’s up LinkShadow,
We are excited for you to discover all the features of your Galaxy A16 5G. The Galaxy A16 5G offers exclusive features and services you won’t find on non-Samsung phones. You can securely share sensitive files with Private Share, track fitness activities with Samsung Health, automate device functions with Modes & Routines, and enhance your multitasking with Multi Control. You have the Super AMOLED main display, the Octa-Core processor, and a 50MP rear camera; it will take effort to take a bad picture. All you can achieve with your phone is limitless, and we can’t wait for you to learn all you can do. To learn more about your phone and take advantage of all the specs, please check out the article “Samsung features available on the Galaxy A16 5G”. Get to exploring! Thank you for choosing Samsung!
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited for you to discover all the features of your Galaxy A16 5G. The Galaxy A16 5G offers exclusive features and services you won’t find on non-Samsung phones. You can securely share sensitive files with Private Share, track fitness activities with Samsung Health, automate device functions with Modes & Routines, and enhance your multitasking with Multi Control. You have the Super AMOLED main display, the Octa-Core processor, and a 50MP rear camera; it will take effort to take a bad picture. All you can achieve with your phone is limitless, and we can’t wait for you to learn all you can do. To learn more about your phone and take advantage of all the specs, please check out the article “Samsung features available on the Galaxy A16 5G”. Get to exploring! Thank you for choosing Samsung!
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality and layout is great
on March 11, 2025
Posted by: Carimay
[This review was collected as part of a promotion.] Wifi and data connection is incredible.. camera has great quality and the layout is easy for types of pictures or videos you want to capture. The video quality from my YouTube is outstanding as well
Value
5
Written by a customer while visiting Samsung US