Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone and all Samsung phones are great.
on December 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI series of phones, like my A16 are great devices. With so many features that I have not explored them all. I use my A16 for basically everything. I use it to stream movies, videos, highlights. I use it for social media, staying in contact with family and friends. I also use it for news and what is happening around the world. I use it for education, curiosity on how things are made, how they function, how to repair different things. It also serves as my portable radio, listening to music. It serves as my alarm clock and reminder of important dates, doctors appointments. It is used to make photographic art, family videos, etc. It is just the basic functions that I use my Galaxy AI, my great Galaxy A16. I have no complaints,the best phone I have had thus far on my budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable Phone With Great Everyday Performance
on December 7, 2025
Posted by: Rziser
[This review was collected as part of a promotion.] I have been using the Galaxy A16 5G as my main device for everyday tasks such as streaming, social media, browsing and managing work files. The performance of Galaxy AI has been smooth, and the 5G connectivity makes it easy to stay online when I need it. The display is bright and clear, which helps when watching videos or reading for long periods.
The battery life has been one of the strongest parts of my experience. It easily lasts through a full day of normal use without needing a charge. The phone also runs cool and handles multitasking well.
I also like having Galaxy AI features available, especially for quick translations and summarizing content. These tools make the phone feel more helpful in daily routines. Overall, the Galaxy A16 5G is a reliable device that fits well into both work and entertainment use.
The battery life has been one of the strongest parts of my experience. It easily lasts through a full day of normal use without needing a charge. The phone also runs cool and handles multitasking well.
I also like having Galaxy AI features available, especially for quick translations and summarizing content. These tools make the phone feel more helpful in daily routines. Overall, the Galaxy A16 5G is a reliable device that fits well into both work and entertainment use.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hello Rziser,
Thank you for providing such a detailed account of your experience with the Galaxy A16 5G. It’s great to hear how well the device handles both work and entertainment with dependable performance, a durable battery, and useful Galaxy AI features. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
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Thank you for providing such a detailed account of your experience with the Galaxy A16 5G. It’s great to hear how well the device handles both work and entertainment with dependable performance, a durable battery, and useful Galaxy AI features. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This great phone for everyone
on December 7, 2025
Posted by: Like2shop
[This review was collected as part of a promotion.] This is a great phone.This is have so many features. This is have good battery backup.this is affordable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on December 7, 2025
Posted by: Summer
[This review was collected as part of a promotion.] Great Phone 📱 thank you very much"
Totally appreciate this
Totally appreciate this
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hiya Summer,
We appreciate your feedback on the Galaxy A16 5G and are glad it has given you a positive experience. Our goal is to develop smartphones that are reliable, enjoyable, and empowering in everyday life. Your kind words mean a great deal to us. Thank you for choosing Samsung.
-Ty
Samsung Support
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We appreciate your feedback on the Galaxy A16 5G and are glad it has given you a positive experience. Our goal is to develop smartphones that are reliable, enjoyable, and empowering in everyday life. Your kind words mean a great deal to us. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
AWESOMENESS
on December 7, 2025
Posted by: Funguy
[This review was collected as part of a promotion.] Love this phone"
Great Quality 👍
SAMSUNG- ANDROID all the way
Great Quality 👍
SAMSUNG- ANDROID all the way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is the best device
on December 7, 2025
Posted by: Miskwa
[This review was collected as part of a promotion.] I love my Samsung phone. It comes with lots of pretty cool features. My favorite is the Galaxy AI feature, I can get unique ideas on my bead work, and useful input on certain designs. My phone also has a Samsung TV account which I've been enjoying a lot because it does have good shows and movies as well. My boyfriend can watch his sports games and I can watch my TV series I've started. Im so pleased with my phone, best investment so far.
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey Miskwa,
Thank you for sharing such a thoughtful and personal review of your Galaxy A16 5G. It’s inspiring to hear how Galaxy AI supports your creative projects and helps you explore new ideas. We’re also glad you’re enjoying the connected entertainment experience through your Samsung account. Our goal is to create devices that bring people together while fostering creativity, learning, and relaxation. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing such a thoughtful and personal review of your Galaxy A16 5G. It’s inspiring to hear how Galaxy AI supports your creative projects and helps you explore new ideas. We’re also glad you’re enjoying the connected entertainment experience through your Samsung account. Our goal is to create devices that bring people together while fostering creativity, learning, and relaxation. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Best lil phone
on December 7, 2025
Posted by: Neevago
[This review was collected as part of a promotion.] I lost all my stuff trying get a picture to put on with my messages and stuff.After that, I had, it's a good phone.It shows great picture quality.The gaming is nice.Videos is nice.Pictures are nice.It's a decent phone for its band is first few series.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hi Neevago,
Thanks for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how much you enjoy its display quality, gaming performance, and overall visual experience. Built to offer dependable daily performance, the A16 5G delivers bright visuals and seamless entertainment. We value your feedback and appreciate your being part of the Samsung community.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how much you enjoy its display quality, gaming performance, and overall visual experience. Built to offer dependable daily performance, the A16 5G delivers bright visuals and seamless entertainment. We value your feedback and appreciate your being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Hmm something my hubby
on December 12, 2025
Posted by: Rizzle
Expertise:Beginner
It seems to be a lot more better than my phone that my youngest daughter got me and tbh I actually think my phone was a bit cheaper as well. So,thank you
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, December 17, 2025
What’s up Rizzle,
Thank you for sharing your thoughts on the Galaxy A16 5G. Crafted to provide a smooth Galaxy experience with dependable performance and up-to-date features, it often outperforms older models when compared directly. Your feedback highlights how careful design and everyday usability can make a significant impact. We value your input and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. Crafted to provide a smooth Galaxy experience with dependable performance and up-to-date features, it often outperforms older models when compared directly. Your feedback highlights how careful design and everyday usability can make a significant impact. We value your input and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US