Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The galaxy A16 phone is great
on December 5, 2025
Posted by: Wrongcat67
[This review was collected as part of a promotion.] Got my galaxy A16 in April and I'm always using it. The quality of the photos is incredible, I'm still learning all the things it can do. Mostly I use it for playing games. The notes apps has allowed me to keep my recipes all in one place and easy to access. The Galaxy AI feature is great I use it to get information on many different topics, all though I'm not a big fan of the place the access button is located. Over all I like the way this phone performs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great fit.
on December 5, 2025
Posted by: 4UMyLove
[This review was collected as part of a promotion.] This Galaxy phone is my favorite one yet. I have had several over the years. It is used for emailing, games, streaming, etc.
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hey 4UMyLove,
Thank you for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how well the device integrates into your daily routine for entertainment and communication. We appreciate your feedback and thank you for choosing Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how well the device integrates into your daily routine for entertainment and communication. We appreciate your feedback and thank you for choosing Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love my new phone.
on December 5, 2025
Posted by: Nan06s
[This review was collected as part of a promotion.] I like the clarity of the speakers when I use it to listen to music. I also love that I can play games. I have not had the chance to use the Galaxy AI. Technology feature, as of yet, however, I am interested in learning how. My phone that I have purchased has been the best phone in the past few years. Thank you for making the Samsung 16 5G.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Ahoy Nan06s,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how much you enjoy the audio clarity and gaming experience. Galaxy AI features are designed to improve everyday interactions and encourage exploration. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how much you enjoy the audio clarity and gaming experience. Galaxy AI features are designed to improve everyday interactions and encourage exploration. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product works good.
on December 5, 2025
Posted by: ChiefsWins
[This review was collected as part of a promotion.] Galaxy AI works well. I enjoy the production very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on December 5, 2025
Posted by: CrazyJenn
[This review was collected as part of a promotion.] This phone has great features such as camera and reliable internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Affordable and funciona good
on December 6, 2025
Posted by: Shiaray
[This review was collected as part of a promotion.] God Phone gor privce
It has good funciones for the price
It has good funciones for the price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is wonderful
on December 6, 2025
Posted by: BluDiamond
[This review was collected as part of a promotion.] Galaxy AI is the most productive phone i love Samsung phones , works very well, loud , compatible, big screen , an overall good phone , camera takes beautiful pictures, advanced mode, I will.always buy Samsung products last longer , durable, sleek , I would advice every one to purchase a Samsung phone or other products , warranty is a blessing if anything happens to your phone ,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Customer 4 life
on December 6, 2025
Posted by: Meve2410
[This review was collected as part of a promotion.] I cant live with out my samsung galaxy . Its like my personal assistant. From waking me and my kids up for school. The picture quality is amazing . I love the fact that samsung has AI! My favorite is the personalization you can do with phone to make it more your way. In the samsung themes ! My favorite #1 choice is samsung !
Value
5
Written by a customer while visiting Samsung US