Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Customer 4 life
on December 6, 2025
Posted by: Meve2410
[This review was collected as part of a promotion.] I cant live with out my samsung galaxy . Its like my personal assistant. From waking me and my kids up for school. The picture quality is amazing . I love the fact that samsung has AI! My favorite is the personalization you can do with phone to make it more your way. In the samsung themes ! My favorite #1 choice is samsung !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has somewhat good features.
on December 6, 2025
Posted by: NewDani
[This review was collected as part of a promotion.] I really like the galaxy ai in this product, it helps me with my daily activities. I often use it to browse music and food recipes. Whenever I need assistance in my daily life my galaxy ai phone is there to help me.
Value
2
Response from Samsung USBy R&R, December 12, 2025
R&R Responses 12.12.25
Hello NewDani,
We’re thrilled that Galaxy AI helps simplify your daily routines. It’s built to offer thoughtful, context-aware support that adapts to your lifestyle. Your experience perfectly shows the ease and convenience we aim to provide. Thank you for sharing how you use your Galaxy AI and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello NewDani,
We’re thrilled that Galaxy AI helps simplify your daily routines. It’s built to offer thoughtful, context-aware support that adapts to your lifestyle. Your experience perfectly shows the ease and convenience we aim to provide. Thank you for sharing how you use your Galaxy AI and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung A16 5g
on December 5, 2025
Posted by: SamsungGalaxyQueenBee
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers fantastic value, prioritizing a brilliant screen and long-term software support over raw performance.
You'll feel great about the stunning 6.7-inch Super AMOLED display and the reliable, two-day battery life. It feels like a premium phone in your hand for a budget price.
However, you might feel a bit frustrated by the sluggish performance when multitasking heavily, the lack of a headphone jack, and the annoyance of the charger not being included in the box.
It's a solid, sensible choice for everyday use and media streaming. Make sure to check out Galaxy AI prepare to be impressed
You'll feel great about the stunning 6.7-inch Super AMOLED display and the reliable, two-day battery life. It feels like a premium phone in your hand for a budget price.
However, you might feel a bit frustrated by the sluggish performance when multitasking heavily, the lack of a headphone jack, and the annoyance of the charger not being included in the box.
It's a solid, sensible choice for everyday use and media streaming. Make sure to check out Galaxy AI prepare to be impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all these great features on my A16
on December 6, 2025
Posted by: Wolf69chyld
[This review was collected as part of a promotion.] Still new to this Galaxy AI thing but getting it as each day go's by
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 6, 2025
Posted by: Edshead
[This review was collected as part of a promotion.] Galaxy AI is great on this phone ! I use this as
my main phone.
my main phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I used to have i phones but i love my galaxy alot
on December 6, 2025
Posted by: Juneybugslives
[This review was collected as part of a promotion.] GALAXY AI EVERYTHING IS ALOT BETTER. PICTURES,VIDEO GAMES TEXTING STREAMING ALL OF IT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What makes the Galaxy A16 5G a standout is..
on December 6, 2025
Posted by: LoonyTone67
[This review was collected as part of a promotion.] What makes the Galaxy A16 5G a standout is its future-proof promise. Powered by the Dimensity 6300 or Exynos 1330, it’s got the muscle for everyday tasks. Combine that with a 5000mAh battery and 25W fast charging, and you’ve got a budget-friendly beast that won’t slow you down .... A strong budget contender, praised for its vibrant 90Hz AMOLED display, excellent battery life, good main camera, and long-term software support (6 years), making it great for basic users
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good for an elderly person.
on December 6, 2025
Posted by: GrannyTo8
[This review was collected as part of a promotion.] I use my Galaxy device mainly for social media, games and video chatting with my family. I love Galaxy AI.
Value
5
Written by a customer while visiting Samsung US