Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Not that good
on December 5, 2025
Posted by: Dan2cray
[This review was collected as part of a promotion.] I rate it a 6/10 I would buy again please buy message
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hey there Dan2cray,
We value your feedback on the Galaxy A16 5G. It’s built to provide reliable performance and essential Galaxy features in a compact design. Your input helps us improve with every new release. Thank you for sharing your thoughts and being part of the Samsung community.
-Ty
Samsung Support
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We value your feedback on the Galaxy A16 5G. It’s built to provide reliable performance and essential Galaxy features in a compact design. Your input helps us improve with every new release. Thank you for sharing your thoughts and being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product works great for me. Easy access to ap
on December 5, 2025
Posted by: Luvmyphn
[This review was collected as part of a promotion.] I use my device for streaming watch movies make calls&texts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its an ok phone
on December 5, 2025
Posted by: The190xtguy
[This review was collected as part of a promotion.] The phone gets the job done I do have to restart it one or twice a week due to it likes to crash the system ui or make the audio very buggy sometimes Its like the phone can't handle more than 7 open in the windows then it gets laggy and has a hard time loading i also don't usually use the ai feture because I don't feel like its not well promoted on the device its a good phone I just feel that there could be some improvement .
Value
3
Response from Samsung USBy R&R, December 11, 2025
Howdy The190xtguy,
Thank you for reviewing the Galaxy A16 5G. This device aims to provide efficient multitasking with smart AI features. To check your device's performance, use the Device care feature, which summarizes your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better, smoother operation. To do this, go to Settings, swipe to and select Device care, tap Optimize now, and then tap Done. Quick optimization boosts performance and is useful, but there are additional tips and tricks to keep your device running well. For more information, including settings you might not know could enhance your experience, please visit the online resource linked below. Your feedback helps us improve system performance to ensure every Galaxy experience remains smooth and reliable. Thank you for sharing your experience and being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A16 5G. This device aims to provide efficient multitasking with smart AI features. To check your device's performance, use the Device care feature, which summarizes your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better, smoother operation. To do this, go to Settings, swipe to and select Device care, tap Optimize now, and then tap Done. Quick optimization boosts performance and is useful, but there are additional tips and tricks to keep your device running well. For more information, including settings you might not know could enhance your experience, please visit the online resource linked below. Your feedback helps us improve system performance to ensure every Galaxy experience remains smooth and reliable. Thank you for sharing your experience and being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
I love my Galaxy A16 5g phone!!
on December 5, 2025
Posted by: AndroidFan25
[This review was collected as part of a promotion.] I use my Android Galaxy A16 5g phone for just about everything! I use it to remind me of my appointments with the calendar, I use my life reminders, and I play games. The AI Galaxy feature is very helpful with creating notes and sending messages to my love..
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hola AndroidFan25,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how Galaxy AI supports organization communication and daily reminders in such a natural way. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how Galaxy AI supports organization communication and daily reminders in such a natural way. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung Galaxy A16 5G is a good decent phone
on December 5, 2025
Posted by: Like2survey
[This review was collected as part of a promotion.] This phone is mostly impressive, but it still lacks speed and has a few tweets that could make it a better phone in the future versions, like higher proc speed and more ram and cache. Instead of going with an octocore processor, try 10 or 12 processors and more cache. 8 to 12 gb of ram will be great. The benchmarks are good but the apps still can still freeze or act up on you..please develop better device care programs that allows you to to temporarily turn off the battery to give the phone a tru cold boot up like a PC to totally power down the ram and all parts that cannot hold temporary memory...without the power source, not just a restart or standard power off and power on method.all companies need more restrictions on their AI programs like the Galaxy AI, very competitive!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on December 5, 2025
Posted by: Taye47
[This review was collected as part of a promotion.] My Samsung A16 is very reliable and have plenty of storage space. When I take pictures, they come out clear. I can do alot with the camera, like edit and use the slow motion feature when recording.
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hey Taye47,
Thank you for sharing your experience with the Galaxy A16 5G. The A series is known for reliable performance, generous storage, and versatile camera capabilities, and your feedback highlights these strengths. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The A series is known for reliable performance, generous storage, and versatile camera capabilities, and your feedback highlights these strengths. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A16 good overall
on December 5, 2025
Posted by: Rthalaska
[This review was collected as part of a promotion.] Good phone overall next x̌xxxxxxxxxxxxxxxxx̌x̌xxxxxxxxxxxxx̌ccxxxx
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 5, 2025
Posted by: Joserg209
[This review was collected as part of a promotion.] Excellent phone especially the price. It far exceeded my expectations. I recommend for any person. Plus ai that comes with is great. Although I need to get used to using AI more
Value
5
Written by a customer while visiting Samsung US