Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is recommended
on December 5, 2025
Posted by: MRGOODLOOKING
[This review was collected as part of a promotion.] I use my Samsung phone for all purpose it has great quality camera,picture,audio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely great easy to use
on December 5, 2025
Posted by: yelloweyez
[This review was collected as part of a promotion.] I love my Galaxy it's using navigates easy to use Camera's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great updates
on December 5, 2025
Posted by: Candylover2x
[This review was collected as part of a promotion.] Been using Samsung devices for a while now love that they added Galaxy Al very smart has marvalous festures and would recommend buying or taking in consideration has lots of storage just perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's been a great phone
on December 5, 2025
Posted by: Turbowes
[This review was collected as part of a promotion.] It's a great phone it's lasted me for years ever since the AI started on it it's always help me out with my day-to-day tasks I'd love to have an upgrade I just can't afford it at this time but I've had this phone for about 3 years now and it's been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on December 5, 2025
Posted by: JBat13
[This review was collected as part of a promotion.] This was a good phone overall with the exception being it does not have enough storage. It feels quickly and slows down the operation of the phone considerably.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on December 5, 2025
Posted by: Phone4me
[This review was collected as part of a promotion.] I like the additional features but it's only a few months old and already having issues.
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hi Phone4me,
Thank you for sharing your experience with the Galaxy A16 5G. We hope you appreciate the combination of useful features, strong performance, and everyday reliability that the A Series offers. Your feedback is valuable in showing how customers interact with their devices over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A16 5G. We hope you appreciate the combination of useful features, strong performance, and everyday reliability that the A Series offers. Your feedback is valuable in showing how customers interact with their devices over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A165g revie a
on December 5, 2025
Posted by: Meatflower
[This review was collected as part of a promotion.] Overall it is the best phone available fo what it cost. Ite is fast lots of memory and you e would never notice any difference in phones that cost twice as much. Galaxy AI integratesseemlessly wirh my life. I am completely happy with the A165g and can't wait to see everything it can do.
Value
4
Response from Samsung USBy R&R, February 11, 2026
Hey there Meatflower,
Thank you for sharing your experience. The Galaxy A16 5G offers smooth performance and intelligent features that integrate seamlessly into daily routines. It’s wonderful to hear how Galaxy AI works effortlessly for you and how the device consistently assists with everyday tasks. Your enthusiasm reflects the confidence many users place in the Galaxy lineup. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A16 5G offers smooth performance and intelligent features that integrate seamlessly into daily routines. It’s wonderful to hear how Galaxy AI works effortlessly for you and how the device consistently assists with everyday tasks. Your enthusiasm reflects the confidence many users place in the Galaxy lineup. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on December 5, 2025
Posted by: Lulu1989
[This review was collected as part of a promotion.] Jsjjdnks u sbbdjkxjxggwgsjjzkdmdodjehgsgsgsbxjkxnzork3kuagqfgwjdkdoxjxjdjhzgshjdkdorjjshxhrkfkrojswhg273irjjxshwbbs
Value
5
Written by a customer while visiting Samsung US