Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It's a good phone is to use has good quan
on December 5, 2025
Posted by: Wanna2
[This review was collected as part of a promotion.] Good for school work, you can play games on it. Has g good features you change your theme on phone such as wallpaper. Easy use. And monitor your steps. And check k your menstrual cycle. And breathing exercises . And do workout video on the phone.Phones has great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 5, 2025
Posted by: Lovethea16
[This review was collected as part of a promotion.] I loveeee this phone. Works so well. Camera is so good. Galaxia ai the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great cameras and clear photos.
on December 5, 2025
Posted by: Corrie62
[This review was collected as part of a promotion.] Love the A16!! It is all I need o ly want would be bigger screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone doesn't have the wireless charger
on December 5, 2025
Posted by: Mayito
[This review was collected as part of a promotion.] Have a great picture quality and the IA is awesome
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hey Mayito,
Thank you for sharing your experience with the Galaxy A16 5G. The vibrant display and camera capabilities that make capturing photos and using AI-powered features simple and enjoyable. Devices in the A Series continue to focus on bringing helpful Galaxy experiences to everyday users. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The vibrant display and camera capabilities that make capturing photos and using AI-powered features simple and enjoyable. Devices in the A Series continue to focus on bringing helpful Galaxy experiences to everyday users. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great easy to use features
on December 5, 2025
Posted by: LayLay
[This review was collected as part of a promotion.] I use my device for streaming, gaming, and keeping in touch The Galaxy AI on this device makes it easy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone because I've been going on hours
on December 5, 2025
Posted by: Loverboy82
[This review was collected as part of a promotion.] This phone is so amazing the future is in it the typing the memory of the phone is good it's all around everything about this one is amazing it's very sturdy and durable and you can handle any weather storm especially if you rough and tough and Tumble your phones it's great because it won't break
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Graphics are good
on December 5, 2025
Posted by: Christa
[This review was collected as part of a promotion.] I really don't care about galaxy AL because I hate asking for it to restart my phone and it sucks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great entry level phone
on December 5, 2025
Posted by: Vashon
[This review was collected as part of a promotion.] For an entry level phone, they don't come better then the the A16 5G. It let's me do everything I need to do when it comes to calls, messaging, taking photos, browsing the web and using the apps I use. One nice thing about the A16 5G with Android 16 and OneUI 8.0 compared to my old phone is the is the greater implementation of AI into the phone. The Galaxy AI features are great at making quality of life better for the user.
Value
5
Written by a customer while visiting Samsung US