Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Its a great phone but need some features .
on December 5, 2025
Posted by: Meg231
[This review was collected as part of a promotion.] I mostly use my phone for school work buh other than that , I watch movies, play games and text on my phone . And the galaxy Ai Is what I mostly use for my school work
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello there Meg231,
We're glad to hear you're enjoying your Galaxy A16 5G for studying, gaming, and streaming. The A Series was created to blend practicality with innovation, and Galaxy AI keeps improving to make everyday tasks easier and more intuitive. Your feedback helps us improve every Samsung experience. Thank you for sharing.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're glad to hear you're enjoying your Galaxy A16 5G for studying, gaming, and streaming. The A Series was created to blend practicality with innovation, and Galaxy AI keeps improving to make everyday tasks easier and more intuitive. Your feedback helps us improve every Samsung experience. Thank you for sharing.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's good,ggjytvnjyhmkmmnffbmjgfbjjhgrevbhgddghtgv
on December 5, 2025
Posted by: Vergil
[This review was collected as part of a promotion.] No comment, samsung is best,hdvjgfnjgbnjvbnbbnnhvhjh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on December 5, 2025
Posted by: MoonWolfUnicorn
[This review was collected as part of a promotion.] I use it daily for work and private use. I work in retail so is a must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great n love da new features.. best one so far!!
on December 5, 2025
Posted by: Rubio157
[This review was collected as part of a promotion.] My new galaxy is perfect !! It has a lot of new upgrades and gives you the same feature as all of the top of the lines phones out there do now .. And if it doesn't have a app or a feature ur looking for it's a click away in the device play store.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone is to use has good quan
on December 5, 2025
Posted by: Wanna2
[This review was collected as part of a promotion.] Good for school work, you can play games on it. Has g good features you change your theme on phone such as wallpaper. Easy use. And monitor your steps. And check k your menstrual cycle. And breathing exercises . And do workout video on the phone.Phones has great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 5, 2025
Posted by: Lovethea16
[This review was collected as part of a promotion.] I loveeee this phone. Works so well. Camera is so good. Galaxia ai the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great cameras and clear photos.
on December 5, 2025
Posted by: Corrie62
[This review was collected as part of a promotion.] Love the A16!! It is all I need o ly want would be bigger screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone doesn't have the wireless charger
on December 5, 2025
Posted by: Mayito
[This review was collected as part of a promotion.] Have a great picture quality and the IA is awesome
Value
4
Written by a customer while visiting Samsung US