Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
MY 16 Phone
on December 5, 2025
Posted by: Cajun4me
[This review was collected as part of a promotion.] The Galaxy 16 is one of the greatest Android phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the resilience of this product
on December 5, 2025
Posted by: Zaydee
[This review was collected as part of a promotion.] Galaxy AI is the hot new commodity and has helped simplify some difficult situations for me, and I enjoy the accessibility it provides me to the ease of hands free device control.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoooth as butter
on December 5, 2025
Posted by: Butter
[This review was collected as part of a promotion.] From the page loading to pulling up recent tabs to typing. It's all as smooth as butter. Display sharpness and quality is excellent! I use my Galaxy A16 for streaming videos, playing games and social media. The features are spot on what is needed for a all around user like myself, not to mention the video and camera quality is absolutely 🤯.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some great features to enjoy.
on December 5, 2025
Posted by: Nunya4u
[This review was collected as part of a promotion.] This is a pre paid phone that I have temporarily as a replacement. So some of the features I feel are not as fast or as great as they would be in a different, better, Galaxy phone. But besides that the one feature i can rant on and on about is the Galaxy AI. It is an excellent feature and will only get better as new upgrades come.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hiya Nunya4u,
Thank you for your insight on the Galaxy A16 5G. The A Series was designed to make Galaxy AI accessible to more users, offering intuitive tools that continue to evolve through updates. We are thrilled you have chosen to get acquainted with the Galaxy A16 5G even if it's just for temporary purposes. Please feel free to explore more about the device as you prepare for your upgrade by checking out the resource provided below, which includes tips, tricks, and everything there is to discover. Your experience highlights how each Galaxy model meets unique needs across the lineup. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your insight on the Galaxy A16 5G. The A Series was designed to make Galaxy AI accessible to more users, offering intuitive tools that continue to evolve through updates. We are thrilled you have chosen to get acquainted with the Galaxy A16 5G even if it's just for temporary purposes. Please feel free to explore more about the device as you prepare for your upgrade by checking out the resource provided below, which includes tips, tricks, and everything there is to discover. Your experience highlights how each Galaxy model meets unique needs across the lineup. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and good processor
on December 5, 2025
Posted by: GuyGuy
[This review was collected as part of a promotion.] The phone is a great new device for the simplest of things and even the complex. Between surfing the web, using Galaxy AI, or even just watching a movie, it's perfect for the normal person and even the enthusiast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and reliable
on December 5, 2025
Posted by: Nick94
[This review was collected as part of a promotion.] I use my a16 5g for everything from watching movies to making phone calls the picture quality is awesome and the galaxy AI is very informative and helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good enough for zoom meetings.
on December 5, 2025
Posted by: MasterO
[This review was collected as part of a promotion.] I have not yet used the AI. But I'll try it when I have the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has been a good phone
on December 5, 2025
Posted by: Jovig79
[This review was collected as part of a promotion.] This has been a good phone to use with my work.
Oʻooooooooooo
Oʻooooooooooo
Value
4
Written by a customer while visiting Samsung US