Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,185 Reviews)
Open Ratings Snapshot
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Only Samsung Phones in this house
on December 5, 2025
Posted by: Stacye3j
[This review was collected as part of a promotion.] The first Samsung phone I had was a long time ago when providers everywhere were always giving new customers a free phone for switching. It was from the j series and it still comes on today. I have since purchased from the S and A series and other than the fact that they are outdated and not compatible with today's technology they all still work and have essentially been indestructible. One was accidentally places on a wood stove and melted the back except the cameras. It was my first in the A series and it takes better pics than my new A15. The Galaxy AI has become an addiction for us. We love learning something new from AI every night before bed. Faithful Galaxy fans for life in the bluegrass state!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME Phone
on December 5, 2025
Posted by: FuzzyWazzzy
[This review was collected as part of a promotion.] This phone is great and perfect for my needs. Highly recommended
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good battery life
on December 5, 2025
Posted by: Hazy123
[This review was collected as part of a promotion.] This product is easy to use no matter where im at, it makes work much easier and less stressful. Galaxy AI makes accessing apps and files while on the go 1000× easier and quicker than any device I've ever used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great feature
on December 5, 2025
Posted by: QueenCHarvey
[This review was collected as part of a promotion.] Worked great im only use samsung.
Mmmm?nnnnnnnbbb
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Customizable but slow
on December 5, 2025
Posted by: Louie86
[This review was collected as part of a promotion.] I love how customizable this phone is asking with it's many features. The only reason I didn't give it 5 stars is because it's pretty slow for just about every app and use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone. So dependable for all my needs!
on December 5, 2025
Posted by: savyphone
[This review was collected as part of a promotion.] Very dependable quality phone with lots of storage pace.The galaxy AI is the most helpful everyday tool!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall good phone. Camera is excellent. AI is gre
on December 5, 2025
Posted by: Bradstiff87
[This review was collected as part of a promotion.] Use it for everything. Streaming to research with AI to sports betting. Great camera and easy layout with many options. Seems to lag sometimes or even "blackout". Not as nice as my s series but for the price really can't complain.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it!
on December 5, 2025
Posted by: Coyote75
[This review was collected as part of a promotion.] Had to upgrade IOS for insulin pump and pod. This phone is easy to use, has a great camera and I've come to appreciate features of the Galaxy AI when surfing the net. Check it out!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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