Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great features and camera
on December 5, 2025
Posted by: Velizalde
[This review was collected as part of a promotion.] Is really slow and finger print reader sucks but overall good phone. And messaging sucks too
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A12
on December 5, 2025
Posted by: Meemee98
[This review was collected as part of a promotion.] Love this phone takes care of everything i need and easy to use easy to check emails and calling loved ones to 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is great and the camera beautifully pictures
on December 5, 2025
Posted by: Jean51
[This review was collected as part of a promotion.] I use my Samsung device for work. And to take pictures of my horse
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Easy navigation
on December 5, 2025
Posted by: Geminigal
[This review was collected as part of a promotion.] This phone is simple and easy to use. Camera as great functionality However there was not a lot of regular phone space for lots of app on this phone for me personally. I use it for work as well and the limited space makes the phone run slower than I want.
Value
3
Response from Samsung USBy R&R, December 10, 2025
Greetings Geminigal,
Thank you for sharing your thoughts on the Galaxy A16 5G. Its straightforward design and clean interface make it an excellent everyday device. Running out of storage can negatively impact your device's performance, leading to crashes, errors, and slowdowns. Clearing storage restores normal operation. Use built-in tools to free up space: sync data to a cloud service, options include Google Drive, Microsoft OneDrive, and Dropbox. You can also use Device Care to delete unnecessary files. For quick optimization, go to Settings, tap Device Care, then tap Optimize now. After completion, tap Done. To clean storage, navigate to Settings, then Device Care > Storage, select a category, pick items, and tap Delete or Move to Trash. To free memory, go to Settings, Device Care > Memory, choose apps or categories, and tap Clean now. There are many other ways to enhance storage and device performance. Check the linked online article for more information. Your feedback on storage and performance is valuable for improving future devices, helping us to balance simplicity with the power needed for work and more. Your insights help shape the future of Samsung innovation; thank you for being a valued customer.
Low storage space error appears on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. Its straightforward design and clean interface make it an excellent everyday device. Running out of storage can negatively impact your device's performance, leading to crashes, errors, and slowdowns. Clearing storage restores normal operation. Use built-in tools to free up space: sync data to a cloud service, options include Google Drive, Microsoft OneDrive, and Dropbox. You can also use Device Care to delete unnecessary files. For quick optimization, go to Settings, tap Device Care, then tap Optimize now. After completion, tap Done. To clean storage, navigate to Settings, then Device Care > Storage, select a category, pick items, and tap Delete or Move to Trash. To free memory, go to Settings, Device Care > Memory, choose apps or categories, and tap Clean now. There are many other ways to enhance storage and device performance. Check the linked online article for more information. Your feedback on storage and performance is valuable for improving future devices, helping us to balance simplicity with the power needed for work and more. Your insights help shape the future of Samsung innovation; thank you for being a valued customer.
Low storage space error appears on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operation, easy navigating all I need
on December 5, 2025
Posted by: scj541
[This review was collected as part of a promotion.] I mainly use it for communications..either through texting, email or phone calls. It gives me all the alerts I ask for and soap easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone!
on December 5, 2025
Posted by: pjib98
[This review was collected as part of a promotion.] It comes with plenty of storage space plus it has a place for a memory card if I ever need it. I wish it came with galaxy ai or something like that though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Penny2
[This review was collected as part of a promotion.] I don't like AI stuff, but this feature seems to be pretty good. Phone is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good but camera isn't working
on December 5, 2025
Posted by: Tissueman
[This review was collected as part of a promotion.] Camera stopped working for the past few moths and still not working
Value
4
Written by a customer while visiting Samsung US