Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,178 Reviews)
Open Ratings Snapshot
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4 out of 5
4
It's a great phone!
on December 5, 2025
Posted by: pjib98
[This review was collected as part of a promotion.] It comes with plenty of storage space plus it has a place for a memory card if I ever need it. I wish it came with galaxy ai or something like that though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2025
Posted by: Penny2
[This review was collected as part of a promotion.] I don't like AI stuff, but this feature seems to be pretty good. Phone is nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is good but camera isn't working
on December 5, 2025
Posted by: Tissueman
[This review was collected as part of a promotion.] Camera stopped working for the past few moths and still not working
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mobile Device
on December 5, 2025
Posted by: Tsosie
[This review was collected as part of a promotion.] This phone works well and have had it for years. The camera is awesome and never have had issues with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much faster and better not a fan of AI features.
on December 5, 2025
Posted by: Apollo
[This review was collected as part of a promotion.] Ai just isn't my style. Enjoy the video. Very vivid screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noticed slow phone
on December 5, 2025
Posted by: Flgal321
[This review was collected as part of a promotion.] I like that the phone let's you know if it is slow and updates when requested.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is amazing
on December 5, 2025
Posted by: Maximum67lebron
[This review was collected as part of a promotion.] Bro this is so amazing especially the galaxy Ai i love you Samsung your best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great graphics and features.
on December 5, 2025
Posted by: Godisking
[This review was collected as part of a promotion.] I love almost everything about my Samsung Galaxy A16 5g except the battery life. The features are always amazing and I look forward to all the new upgrades when my phone updates. My battery drains faster than it should and i do have occasional lagging following my phone to freeze.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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