Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Battery drains so fast
on December 5, 2025
Posted by: Aceskii
[This review was collected as part of a promotion.] Ai is still new to me so it's not much to say about it
Value
2
Response from Samsung USBy R&R, December 9, 2025
Good day Aceskii,
Thank you for sharing your thoughts on the Galaxy A16 5G. The battery is built for long-lasting everyday use, supported by adaptive power management through Galaxy AI. Samsung Galaxy devices include built-in settings and features to help you monitor and extend battery life. Keep an eye on battery performance and activate power saving modes when needed to conserve battery. In the Device Care menu, you can see an estimated battery life based on your recent usage, as well as how much battery each app consumes. To check this, go to Settings, then swipe to and tap Battery. Battery usage details will appear in the center of the screen. Tap View Details to access information about app usage, Screen on time, and Screen off time. This helps you identify apps that are draining your battery. For additional tips on optimizing your device’s battery, refer to the online article linked below. Your feedback helps us improve energy efficiency across the Galaxy ecosystem. Thanks again for your feedback, and we appreciate your choice of Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. The battery is built for long-lasting everyday use, supported by adaptive power management through Galaxy AI. Samsung Galaxy devices include built-in settings and features to help you monitor and extend battery life. Keep an eye on battery performance and activate power saving modes when needed to conserve battery. In the Device Care menu, you can see an estimated battery life based on your recent usage, as well as how much battery each app consumes. To check this, go to Settings, then swipe to and tap Battery. Battery usage details will appear in the center of the screen. Tap View Details to access information about app usage, Screen on time, and Screen off time. This helps you identify apps that are draining your battery. For additional tips on optimizing your device’s battery, refer to the online article linked below. Your feedback helps us improve energy efficiency across the Galaxy ecosystem. Thanks again for your feedback, and we appreciate your choice of Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with a great Value for money!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This 5G device, A16 5G is probably one of the most underistimated device I ever had in my life!
Most of tge prepaid carriers in USA as well almost all the providers give it for free when you sign in for a line!
The device given free primerly send a massage that its not a premium phone, but the reality is different!
Outstanding Ram, caneras, ability to add an SD card, works on physical and e sims. Its just an amazing phone.
I've been using it for almost 8 months now and it never seize to amaze me.
In addition to all that, the Galaxy AI capabilities introduced with this device ake it an outstanding device to possess.
The AI greatly helps in transcription, translation and speak to the phone capabilities!
Most of tge prepaid carriers in USA as well almost all the providers give it for free when you sign in for a line!
The device given free primerly send a massage that its not a premium phone, but the reality is different!
Outstanding Ram, caneras, ability to add an SD card, works on physical and e sims. Its just an amazing phone.
I've been using it for almost 8 months now and it never seize to amaze me.
In addition to all that, the Galaxy AI capabilities introduced with this device ake it an outstanding device to possess.
The AI greatly helps in transcription, translation and speak to the phone capabilities!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone and the features
on December 5, 2025
Posted by: Jess423
[This review was collected as part of a promotion.] I use my phone for everything, I love it. I would recommend to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 5, 2025
Posted by: CassieM777
[This review was collected as part of a promotion.] It's easy and fun to navigate. I love the personalization that's avaliable and the sleek appearance of the design. Accessories are easy to find and overall just a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone. I love everything it has to offer.
on December 5, 2025
Posted by: Slimthicc22
[This review was collected as part of a promotion.] Good picture/video quality. I mainly use mine for gaming and streaming purposes. Galaxy ai really helps me bring a lot of my ideas to life. Love the new feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on December 5, 2025
Posted by: Brainyack
[This review was collected as part of a promotion.] It's the best phone I had ever had ...Just think if I ever can afford Samsung s26
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone
on December 5, 2025
Posted by: Phoneuser
[This review was collected as part of a promotion.] Sleek design. Of course calls and texts are flawless. Works great for watching videos, playing games. It has decent memory, haven't filled it yet. All in all a good product. It wants me to mention Galaxy Ai. So there i did. Thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good
on December 5, 2025
Posted by: Talk2tiff
[This review was collected as part of a promotion.] The a16 5g is nicely made it's got a big screen with lots of features the battery does not last long I do like the ai feature and The camera is great it takes really good quality pictures.
Value
5
Written by a customer while visiting Samsung US