Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
AI and hands-free assists
on December 5, 2025
Posted by: Armani
[This review was collected as part of a promotion.] I use my samsung A16 5G for work purposes and personal use such as streaming movies and shows and keeping in contact with my loved one who live in Puerto Rico since getting the samsung everything has become more easy on day to day life and AI on the device helps when I need a hand in figuring out things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great starter phone
on December 5, 2025
Posted by: Phone2go
[This review was collected as part of a promotion.] Great starter phone not good if you have lots of apps. Or use rideshare apps.
Value
2
Response from Samsung USBy R&R, December 9, 2025
Hey there Phone2go,
Thank you for sharing your experience with the Galaxy A16 5G. Its sleek design makes it a great choice for everyday essentials, providing reliable connectivity and the core Galaxy experience. Is your device acting glitchy or slow? Clear your device's memory to boost performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to free up space by stopping background apps. If you'd like certain apps to continue running in the background, you can tap Excluded apps and add those apps to the list so they won't be closed when using this feature. Learn how to make the most of your device's multitasking features by checking out the online article linked below. We value your feedback on app performance as we keep improving how our devices balance power and versatility for all users. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Its sleek design makes it a great choice for everyday essentials, providing reliable connectivity and the core Galaxy experience. Is your device acting glitchy or slow? Clear your device's memory to boost performance. Go to Settings, swipe to and tap Device care. Tap Memory, then tap Clean now to free up space by stopping background apps. If you'd like certain apps to continue running in the background, you can tap Excluded apps and add those apps to the list so they won't be closed when using this feature. Learn how to make the most of your device's multitasking features by checking out the online article linked below. We value your feedback on app performance as we keep improving how our devices balance power and versatility for all users. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product is a great quality device
on December 5, 2025
Posted by: GalaxyShopper
[This review was collected as part of a promotion.] This particular device is great quality! This product has some really great features, and also has the wonderful Galaxy AI feature! This device is durable, and dependable. It also is a great deal on the price of it! I highly recommend this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, my only issue is constant app updates
on December 5, 2025
Posted by: JajaAgaja
[This review was collected as part of a promotion.] I'm old school so I never use Galaxy AI, I just don't believe in having computers think for me.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on December 5, 2025
Posted by: Busymom
[This review was collected as part of a promotion.] I use my Galaxy for for business and personal, playing a couple of games, taking pictures, looking up things and using galaxy AI. It takes great pictures and videos, has ok storage. I love the option to record phone calls as well. Will be upgrading for a new Galaxy when time is right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone
on December 5, 2025
Posted by: Douglas
[This review was collected as part of a promotion.] I have 2 A16 one is for work and the other is personal and they are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good for gaming
on December 5, 2025
Posted by: Fernandi183
[This review was collected as part of a promotion.] This phone is my favorite because is not expensive and is good for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is good internet speed is fast
on December 5, 2025
Posted by: Kluv8311
[This review was collected as part of a promotion.] Great quality for streaming videos movies and games
Value
5
Written by a customer while visiting Samsung US