Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
It's good, but not great
on December 5, 2025
Posted by: Khameleon85
[This review was collected as part of a promotion.] It's a decent phone, but it lacks certain features the galaxy s series has. The screen could have better resolution and overall faster processing. great choice for people on a budget without sacrificing Quality
Value
4
Response from Samsung USBy R&R, December 26, 2025
Hi Khameleon85,
Thank you for sharing your experience with the Galaxy A16 5G. Designed to deliver essential features with reliable performance, the A16 5G offers a balanced experience for everyday needs. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Designed to deliver essential features with reliable performance, the A16 5G offers a balanced experience for everyday needs. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung phones, the only phone brand I have t
on December 5, 2025
Posted by: Famiglia3
[This review was collected as part of a promotion.] I love my Samsung phone, it delivered everything I need in a phone, never has let me down whether it's taking pictures or playing games, reminding me of appointments, Samsung has never let me down.Due for a new phone, waiting til after Christmas and you can bet it's going to be another Samsung. Whenever anyone asks which brand I would choose I always answer Samsung hands down, you won't be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great bang for your buck!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Obviously I wanted a great device when I started searching around. However being a stay at home mom to 4 boys, 13, 10,7, and 3,our budget doesn't allow for many "state of the art" or "new" things. Especially when it comes to technology. However galaxy A16 5G has exceeded my expectations by far. The camera, speaker quality, battery life and super fast charging are many of the pros I could begin to list. The galaxy AI is definitely very advanced and modern, yet also super easy to use! Which I appreciate as a 37 year old woman haha. I am completely satisfied with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on December 5, 2025
Posted by: Fattyfattfat33
[This review was collected as part of a promotion.] I can ask galaxy ai anything as far as helping me to write up a paper for school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has a lot of storage
on December 5, 2025
Posted by: Emosweetheart
[This review was collected as part of a promotion.] I like that galaxy Ai helps me when I'm having issues grammatically. I also like the camera functions and edits.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far!!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The A.I on here works very easily. I left Samsung but came right back your phones are the only ones made right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera soecs
on December 5, 2025
Posted by: Love2relax
[This review was collected as part of a promotion.] Galaxy AI is awesome and found ease of access and use of it convenient. Loved the cam and video specs ESPECIALLY, AWESOME QUALITY FOR BOTH. NEVER HAD PHONE WITH SUCH QUALITIES AND CLEAR IMAGES FROM ANY RANGE KEEP UP GOOD JOB!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
take so licking and keeps on ticking been reliabl
on December 5, 2025
Posted by: Funsize
[This review was collected as part of a promotion.] I used my device for, streaming,gaming, directions to a destination. Stay in touch with family and friends on social apps. Use the calendar to remember appointments.
Value
5
Written by a customer while visiting Samsung US