Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Does stuff I dont like like syncing
on December 5, 2025
Posted by: Krispykracker
[This review was collected as part of a promotion.] Cell dont stay charged long. Makes my pay for a app for more space.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device because it has more memory a
on December 5, 2025
Posted by: Tastytee8116
[This review was collected as part of a promotion.] I use my A16 to play games and to get my pinned sports scores and when my team is playing . I can go to my apps with ease .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone review
on December 5, 2025
Posted by: Lulu7luv
[This review was collected as part of a promotion.] I like learning about the Galaxy AI i use my phone to watch videos, social media, take pictures and videos. Love the gps.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hello there Lulu7luv,
Thank you for sharing how your Galaxy A16 5G is working for you. We’re glad it suits your lifestyle well. Galaxy AI simplifies your daily tasks, making navigation, photos, and streaming easier and smarter. It’s wonderful to know these features keep you connected and inspired. To improve your experience with Galaxy AI, explore the linked resource below, which highlights features and insights you can discover using Galaxy AI and other smart tools. It’s a handy guide to help make your day more efficient and support your routines. We appreciate your enthusiasm and thank you for being part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G is working for you. We’re glad it suits your lifestyle well. Galaxy AI simplifies your daily tasks, making navigation, photos, and streaming easier and smarter. It’s wonderful to know these features keep you connected and inspired. To improve your experience with Galaxy AI, explore the linked resource below, which highlights features and insights you can discover using Galaxy AI and other smart tools. It’s a handy guide to help make your day more efficient and support your routines. We appreciate your enthusiasm and thank you for being part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's exceeded my expectations.
on December 5, 2025
Posted by: Harvest4
[This review was collected as part of a promotion.] I upgraded from the A15 galaxy 5g. This one is much more impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone,hands down the best galaxy !
on December 5, 2025
Posted by: Pusseater69
[This review was collected as part of a promotion.] I like how Galaxy AI can generate an image just from a simple text!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 5, 2025
Posted by: HarlemsNocturnal125
[This review was collected as part of a promotion.] This phone is a great phone and is definitely suitable for my needs and lifestyle. It does everything that I need it to do and more. I just wish it was a little faster and could hold and handle more. Since I can't afford the latest Galaxy S series phone, this will do just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on December 5, 2025
Posted by: Shana1216
[This review was collected as part of a promotion.] I really enjoy my Samsung Galaxy A16 5G! It has fantastic features, especially the camera, which I love for taking photos. It's truly one of the best phones I've chosen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very nice
on December 5, 2025
Posted by: Jenniwhit94
[This review was collected as part of a promotion.] Compatible and helps me to do task effectively and efficiently.
Value
5
Written by a customer while visiting Samsung US