Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,185 Reviews)
Open Ratings Snapshot
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
This best thing so far
on December 5, 2025
Posted by: Deaunestli
[This review was collected as part of a promotion.] This phone is better than another phone I ever had....it dose more than what I expected
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes it does
on December 5, 2025
Posted by: Fdavila
[This review was collected as part of a promotion.] It's a wonderful phone with fast speeds and good camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best product
on December 5, 2025
Posted by: Ahhhhh1986
[This review was collected as part of a promotion.] My experience with my Samsung Galaxy. A 16 is the AI for the phone. Has a great response and its personality is kind of funny, but among that, you can play games on it and it runs smoothly. The phone calls are clear. The voicemail is direct and easy to access. And there's a lot of features that go good with it, as well as Face Recognition fingerprinting. Is all in all a great product to have!I hope you all have a good day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product features
on December 5, 2025
Posted by: Anita227
[This review was collected as part of a promotion.] I qualify GalaxyAI as excellent, one of the great features on this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This has greag features but the battery is fast
on December 5, 2025
Posted by: Chr1stian
[This review was collected as part of a promotion.] Galaxy Ai is very useful but somethimes the phone lags
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had so far.
on December 5, 2025
Posted by: Happyphoneguy58
[This review was collected as part of a promotion.] I've had my phone for over a year now. Everything loads quick, the color is crisp and clear. It takes great photos and videos. I've never tried the Galaxy AI yet but un planning on it. It has never crashed. Navigation is very simple. Good for Gaming banking and all other everyday activities. I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New to T-Mobile
on December 5, 2025
Posted by: SSalem
[This review was collected as part of a promotion.] I love mystery A16 Samsung and my Samsung 5g tablet. The only thing is my phone which is supposed to be new the system stopped working a couple of times I have only had the phone a month. I am hoping that ig works out if it continues I will havd to do something else and get a better new phone maybe Galaxy AI upgrade
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone very great device for streaming music
on December 5, 2025
Posted by: Possum75
[This review was collected as part of a promotion.] I use my phone daily to make and receive calls and use it to stream music and videos all day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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