Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love everything about this phone
on December 5, 2025
Posted by: Scbooie
[This review was collected as part of a promotion.] It takes great pictures nd it runs smoothly ,no slow dragging nd affordable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my upgraded phone and I'll continue my serv
on December 5, 2025
Posted by: MrsQueen45
[This review was collected as part of a promotion.] I used it for everything every day using mmmmmmmmmmmmmmm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Hellokittygirllll
[This review was collected as part of a promotion.] This phone is great for anyone. It's processer is fast and I've had no problems with.
The images are great along with the camera I got this phone earlier this year and its still working just fine.
The images are great along with the camera I got this phone earlier this year and its still working just fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Masto1080
[This review was collected as part of a promotion.] Very good quality product, durable and economic. I have been with him for a long time and still working as new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
About product
on December 5, 2025
Posted by: Perk14
[This review was collected as part of a promotion.] The Samsung A16 tends to freeze at times, and storage space is limited. Which is an issue for me.
Galaxy AI
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there Perk14,
Your feedback helps us understand how the Galaxy A16 5G performs in real-world situations. Designed for smooth navigation and efficient storage with One UI, it benefits from your insights, which drive ongoing improvements to make every device more responsive and adaptable to daily needs. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to and tap "Device care," then tap "Optimize now," followed by "Done." For more details, see the linked online article. Thank you for sharing your experience and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Your feedback helps us understand how the Galaxy A16 5G performs in real-world situations. Designed for smooth navigation and efficient storage with One UI, it benefits from your insights, which drive ongoing improvements to make every device more responsive and adaptable to daily needs. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, swipe to and tap "Device care," then tap "Optimize now," followed by "Done." For more details, see the linked online article. Thank you for sharing your experience and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product love the camera and video quality
on December 5, 2025
Posted by: CROBINSON76
[This review was collected as part of a promotion.] Ai works great comes in handy alot for my work i like the speed
Value
4
Response from Samsung USBy R&R, December 23, 2025
Hey there CROBINSON76,
Thanks for sharing your experience with the Galaxy A16 5G. Its excellent camera, fast performance, and useful Galaxy AI features make it a reliable device for both work and daily use. We value your feedback and appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. Its excellent camera, fast performance, and useful Galaxy AI features make it a reliable device for both work and daily use. We value your feedback and appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16 5g
on December 5, 2025
Posted by: Cherald
[This review was collected as part of a promotion.] The galaxy ai helps alot when at work driving when I need to make a phone call or text my boss about a commercial customer when out on deliveries. I absolutely love this device.
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hello Cherald,
We’re thrilled that you love your Galaxy A16 5G! Every feature is designed with intention, and hearing it makes a difference brightens our day. Thank you for sharing your Galaxy story. Inspired by you, powered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
We’re thrilled that you love your Galaxy A16 5G! Every feature is designed with intention, and hearing it makes a difference brightens our day. Thank you for sharing your Galaxy story. Inspired by you, powered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 5G is a good phone with a good pric
on December 5, 2025
Posted by: Ivoree
[This review was collected as part of a promotion.] Galaxy Ai is very useful and when you are looking for things it not only gives you an answer but it gives you links
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hello Ivoree,
We appreciate hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing that it’s meeting your needs makes our work even more fulfilling. Thank you for choosing Samsung. Together, we make it epic. We value your feedback!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing that it’s meeting your needs makes our work even more fulfilling. Thank you for choosing Samsung. Together, we make it epic. We value your feedback!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US