Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Has the best quality for a cheaper phone
on December 5, 2025
Posted by: Newgalaxyuserforlife
[This review was collected as part of a promotion.] Gemini and AI have litterly changed how I use my phone, completely blows Siri out the water makes doing everything hands free so easy with no hastle, makes my day and how often I use my phone so much easier especially being able to use or control both with my headphones in is a god sent
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey Newgalaxyuserforlife,
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly makes this device stand out! I'm glad to hear you're enjoying it. Innovation for everyone is our goal. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly makes this device stand out! I'm glad to hear you're enjoying it. Innovation for everyone is our goal. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Decent Phone
on December 5, 2025
Posted by: Ne0nX10
[This review was collected as part of a promotion.] Phone runs alright, isnt really for gaming in my opinion, overheats easily. Plenty of storage and features
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey Ne0nX10,
Thank you for sharing your experience with the Galaxy A16 5G. This device is designed for reliable everyday performance and multitasking, with ample storage and essential Galaxy features. While it’s optimized for daily apps, all Galaxy devices operate best within a specific temperature range. Although they may feel warm under certain conditions, such as charging, this does not impact the device's lifespan or performance. However, if your device gets too warm, it could cause concern.
Here are some tips for what to do if your Galaxy device warms up:
Disconnect the charger, and close any running apps until it cools down. If you're wearing earbuds, stop playing music, avoid using voice commands, and turn off ambient sound.
Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic material between the device and the charger. Be sure to charge the device on a hard, flat surface.
If applicable, turn off Wi-Fi, GPS, and Bluetooth when not in use. Reduce the screen brightness and delete unused or unnecessary files and apps.
Keep the device's software and apps updated to the latest versions.
You can learn more about maintaining your device’s optimal temperature by checking the online article linked below. Your feedback on gaming performance provides helpful insights as we work to improve experiences across the A Series. We value your perspective and appreciate you being part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. This device is designed for reliable everyday performance and multitasking, with ample storage and essential Galaxy features. While it’s optimized for daily apps, all Galaxy devices operate best within a specific temperature range. Although they may feel warm under certain conditions, such as charging, this does not impact the device's lifespan or performance. However, if your device gets too warm, it could cause concern.
Here are some tips for what to do if your Galaxy device warms up:
Disconnect the charger, and close any running apps until it cools down. If you're wearing earbuds, stop playing music, avoid using voice commands, and turn off ambient sound.
Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic material between the device and the charger. Be sure to charge the device on a hard, flat surface.
If applicable, turn off Wi-Fi, GPS, and Bluetooth when not in use. Reduce the screen brightness and delete unused or unnecessary files and apps.
Keep the device's software and apps updated to the latest versions.
You can learn more about maintaining your device’s optimal temperature by checking the online article linked below. Your feedback on gaming performance provides helpful insights as we work to improve experiences across the A Series. We value your perspective and appreciate you being part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product and price
on December 5, 2025
Posted by: MASTO1
[This review was collected as part of a promotion.] Very good quality product, durable and economic. I have been with him for a long time and still working as new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the features and performance.
on December 5, 2025
Posted by: Lakya1975
[This review was collected as part of a promotion.] I use my device for gaming, pictures, videos, and streaming. Ive absolutely no issues whatsoever.
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey there Lakya1975,
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it’s serving you well makes our work even more rewarding. Thank you for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it’s serving you well makes our work even more rewarding. Thank you for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of my phone and the camera nee
on December 5, 2025
Posted by: Coco27
[This review was collected as part of a promotion.] I use my phone for everything.Gaming YouTube working videos, pictures Facebook, Instagram. Messenger, use it for a lot of different things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have always been a Samsung person
on December 5, 2025
Posted by: Meha1975
[This review was collected as part of a promotion.] I love my Samsung a16 easy to use easy to understand always have been
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on December 5, 2025
Posted by: Mimi1734
[This review was collected as part of a promotion.] I love my phone. It takes good quality pictures. I love that I can get free themes from the galaxy store.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy a16
on December 5, 2025
Posted by: Kdogg2003
[This review was collected as part of a promotion.] Galaxy ai is awesome. I like it alot. I would recommend to everyone.
Value
5
Written by a customer while visiting Samsung US