Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The phone is easy to use and feels sleek and edgy
on December 4, 2025
Posted by: Smileyzack
[This review was collected as part of a promotion.] Galaxy ai is awesome. I love the ease of use and the built in accessories. I use it for everyday tasks and I haven't had any issues with it yet. I hope to keep upgrading and using Samsung galaxy devices because of the features and the applications. A great phone and a great setup overall.
The screen is crisp and bright. The colors are vivid. The speakers are loud and clear.
Great phone.
The screen is crisp and bright. The colors are vivid. The speakers are loud and clear.
Great phone.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hey there Smileyzack,
Thank you for sharing this detailed and uplifting feedback. The Galaxy A16 5G is designed to provide vibrant visuals, clear audio, and an intuitive experience powered by Galaxy AI. Many users appreciate its sleek design and reliable performance, which support both productivity and entertainment. Your experience highlights the value of thoughtful features that adapt to everyday needs. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing this detailed and uplifting feedback. The Galaxy A16 5G is designed to provide vibrant visuals, clear audio, and an intuitive experience powered by Galaxy AI. Many users appreciate its sleek design and reliable performance, which support both productivity and entertainment. Your experience highlights the value of thoughtful features that adapt to everyday needs. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung galaxy has allot of features.
on December 4, 2025
Posted by: Bratatha
[This review was collected as part of a promotion.] I've always loved Samsung products. Usually I go with a S series they were a little out of my price range this time but the functionality of my A16 is exceptional. There isn't much I can't get done so long as I have my galaxy assistance.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Greetings Bratatha,
Thank you for sharing your thoughts on your Galaxy A16 5G and how it’s working in your life. Your experience with the Galaxy A16 5G highlights what makes the A Series a trusted companion for everyday productivity. From its responsive performance to built-in Google Assistant support, the A16 5G is designed to make essential tasks faster and smarter. We’re glad it continues to meet your expectations with the features you rely on. Thank you for your continued trust in the Samsung brand.
Ty
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Thank you for sharing your thoughts on your Galaxy A16 5G and how it’s working in your life. Your experience with the Galaxy A16 5G highlights what makes the A Series a trusted companion for everyday productivity. From its responsive performance to built-in Google Assistant support, the A16 5G is designed to make essential tasks faster and smarter. We’re glad it continues to meet your expectations with the features you rely on. Thank you for your continued trust in the Samsung brand.
Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is affordable with a lot of great featu
on December 4, 2025
Posted by: Igotwood4u
[This review was collected as part of a promotion.] Great features easy to use at an affordable price also.galaxy a.i. interface is super helpful.
Value
5
Response from Samsung USBy R&R, February 5, 2026
HI Igotwood4u,
Thank you for sharing your experience. The Galaxy A16 5G is designed to provide accessible performance, smart features, and an easy-to-use design. Many users value how Galaxy AI improves daily tasks and enables smooth interaction. Your feedback highlights the importance of combining useful features with intelligent tools. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience. The Galaxy A16 5G is designed to provide accessible performance, smart features, and an easy-to-use design. Many users value how Galaxy AI improves daily tasks and enables smooth interaction. Your feedback highlights the importance of combining useful features with intelligent tools. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Product perfect for multitasking and work
on December 4, 2025
Posted by: Shkm78
[This review was collected as part of a promotion.] I love my galaxy A16 5G it has the best feature that I would consider in any new phone which is multitasking, I can use it for my work documents, I'm able to open 2 and more documents at the same time, With one ui and Samsung services, It made it better for communicating with other Samsung devices that I own with it's beautiful ecosystem, And the most powerful thing about it is Samsung pay now I can pay and transfer easily more than any wallet app, I rate this beautiful phone overall A 9/10 and I have never ever regretted buying any Samsung devices they are durable and have a good lifespan comparing to other brands
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hey there Shkm78
It’s inspiring to hear how your Galaxy A16 5G supports both your work and personal life. The A Series devices are engineered to deliver advanced multitasking and seamless Galaxy integration in a single efficient experience. Features like One UI and Samsung Wallet aim to simplify daily routines while providing long-lasting performance. Your insights into the Galaxy ecosystem highlight the innovation that drives every new generation. We appreciate your loyalty and thank you for choosing Samsung.
Ty
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It’s inspiring to hear how your Galaxy A16 5G supports both your work and personal life. The A Series devices are engineered to deliver advanced multitasking and seamless Galaxy integration in a single efficient experience. Features like One UI and Samsung Wallet aim to simplify daily routines while providing long-lasting performance. Your insights into the Galaxy ecosystem highlight the innovation that drives every new generation. We appreciate your loyalty and thank you for choosing Samsung.
Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on December 4, 2025
Posted by: Crownedheads
[This review was collected as part of a promotion.] Does device has great features?It even has galaxy AI, and it always updated with me features. A greek capacity to hold lots of information securely an\n Easy transition of older information to be saved on the device. I'm glad that I have this device and hope to have it for all good while. hopeful.\nLy , I can add a brand new Galaxy Fold to the collection. A satisfied Renewed Galaxy customer.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hi Crownedheads,
Thank you for sharing this thoughtful feedback. The Galaxy A16 5G is built to offer smart features, reliable security, and smooth transitions between devices. The Galaxy AI, regular updates, and ample storage support both productivity and peace of mind. Your experience highlights the value of dependable technology that evolves with your needs. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing this thoughtful feedback. The Galaxy A16 5G is built to offer smart features, reliable security, and smooth transitions between devices. The Galaxy AI, regular updates, and ample storage support both productivity and peace of mind. Your experience highlights the value of dependable technology that evolves with your needs. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on December 4, 2025
Posted by: Jlynnk
[This review was collected as part of a promotion.] I use my Samsung driving for everything including watching movie or playing games etc. I also love using the AI for the device as soon as I figured out how to use it
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hi Jlynnk,
Thank you for sharing your experience. The Galaxy A16 5G is designed to support entertainment, productivity, and daily communication through intuitive design and smart tools. The Galaxy AI becomes even more useful as users explore its features. Your feedback shows how discovery and familiarity improve the overall mobile experience. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience. The Galaxy A16 5G is designed to support entertainment, productivity, and daily communication through intuitive design and smart tools. The Galaxy AI becomes even more useful as users explore its features. Your feedback shows how discovery and familiarity improve the overall mobile experience. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Easy to use, great for gaming
on December 5, 2025
Posted by: Tattooboy13
[This review was collected as part of a promotion.] Easy to transfer my files and extremely easy to set up. Great for what I need. My games have vivid video and hardly any lag time.
Value
3
Response from Samsung USBy R&R, December 5, 2025
Hi Tattooboy13,
We’re excited you’re enjoying your Galaxy A16 5G. Designed for dependable speed and clarity, it delivers intense gameplay and performance that keep up with you, powered by One UI and smooth optimizations. Easy setup and file transfer with Samsung Smart Switch help make the Galaxy A16 5G experience seamless. It’s great to hear it’s handling your favorite games and daily tasks well. Thank you for sharing your experience and choosing Samsung.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
Ty
Samsung Support
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We’re excited you’re enjoying your Galaxy A16 5G. Designed for dependable speed and clarity, it delivers intense gameplay and performance that keep up with you, powered by One UI and smooth optimizations. Easy setup and file transfer with Samsung Smart Switch help make the Galaxy A16 5G experience seamless. It’s great to hear it’s handling your favorite games and daily tasks well. Thank you for sharing your experience and choosing Samsung.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 5, 2025
Posted by: Gr8fulmom
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is so easy to use. It's not too heavy ir too high and so easy to navigate. I really love my phone and definitely recommend this phone.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello there Gr8fulmom,
Thank you for sharing this positive feedback. The Galaxy A16 5G is crafted to be comfortable, responsive, and user-friendly for daily use. Its well-balanced design and intuitive interface foster confidence and ease of use. Your experience underscores the value of simplicity combined with intelligent features. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing this positive feedback. The Galaxy A16 5G is crafted to be comfortable, responsive, and user-friendly for daily use. Its well-balanced design and intuitive interface foster confidence and ease of use. Your experience underscores the value of simplicity combined with intelligent features. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US