Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
More features than battery power
on November 30, 2025
Posted by: SnakeBite8
[This review was collected as part of a promotion.] The amount of features is beyond staggering, I've spent hours on a single setting, more than once, and most of them have galaxy ai options or features to enhance them too, it's a learning curve for sure, but it's deff awesome for a lower end phone I can't complain at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium features at a budget friendly price point
on November 30, 2025
Posted by: cdubby24
[This review was collected as part of a promotion.] What can I say about the Samsung Galaxy A16!? Well,to put it simply it's a device that's as impressive as it is affordable. This phone packs a punch, offering a vibrant Super AMOLED display that makes every color pop like a firework on New Year's Eve. The 6.5-inch screen is a canvas for your digital life, showcasing content with a clarity that'll make your eyes dance. The A16's camera system is no slouch either. With a triple-lens setup, it captures moments with a detail that'll make you feel like you're reliving them. Whether you're snapping a sunny beach scene or a cozy night out, the A16 adapts like a chameleon, ensuring your photos are always stunning. Under the hood, the octa-core processor cruises through apps and games with the efficiency of a well-oiled machine. Multitasking is a breeze, and even the most demanding apps barely make it blink. Pair that with the ample RAM, and you've got a performing arts troupe that never misses a beat. Battery life is where the A16 truly shines. With a massive 5000mAh cell, it keeps you connected and entertained all day long. Whether you're binge-watching your favorite series or jamming to your favorite playlist, the A16 has the stamina of an ultramarathon runner. The design is sleek, with a sturdy build that can handle the rigors of daily life. With Galaxy Ai it's like a trusty companion that always has your back, rain or shine. In the world of smartphones, the Samsung Galaxy A16 is a star that outshines all competitors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung anything
on December 1, 2025
Posted by: Knucc4life
[This review was collected as part of a promotion.] My Samsung device is awesome it streams great it watches movies great it's fast and it does everything I need to do
Value
5
Response from Samsung USBy R&R, December 2, 2025
How is it going Knucc4life,
Glad to hear your Galaxy A16 5G is supporting your daily activities. Seamless streaming, fast app launches, and easy navigation are what this device is designed for. Enjoy each use. We appreciate your review and value your membership in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Glad to hear your Galaxy A16 5G is supporting your daily activities. Seamless streaming, fast app launches, and easy navigation are what this device is designed for. Enjoy each use. We appreciate your review and value your membership in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 gets the job done
on December 1, 2025
Posted by: Dabear
[This review was collected as part of a promotion.] The Galaxy A16 5g was priced right for Black Friday. It came with Dual Sim and storage that can be expanded to over a Terabyte.
Samsung AI was not available on this device at this time even after upgrading to the latest UI.
This makes for a good backup phone if existing phone is not working.
Samsung AI was not available on this device at this time even after upgrading to the latest UI.
This makes for a good backup phone if existing phone is not working.
Value
4
Response from Samsung USBy R&R, December 3, 2025
Howdy Dabear,
We are glad the Galaxy A16 5G gives you the flexibility you want with Dual SIM and expandable storage. It is built for dependable everyday performance with a clean, simple setup that keeps essentials ready. Your note about Galaxy AI is in fact a true fact. While this device doesn’t have the full rollout of Galaxy AI, there are still a lot of smart features include to enhance your user experience. If you want to know more about tips, tricks and cool features on your device, please check out the article linked below. Thank you for your review. We value your feedback.
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad the Galaxy A16 5G gives you the flexibility you want with Dual SIM and expandable storage. It is built for dependable everyday performance with a clean, simple setup that keeps essentials ready. Your note about Galaxy AI is in fact a true fact. While this device doesn’t have the full rollout of Galaxy AI, there are still a lot of smart features include to enhance your user experience. If you want to know more about tips, tricks and cool features on your device, please check out the article linked below. Thank you for your review. We value your feedback.
How to set up new Samsung Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004542/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on December 2, 2025
Posted by: Deejohn
[This review was collected as part of a promotion.] I've been streaming videos and gaming using this device for since I've had it for the past month and I've had no issues great advice to use very responsive
Value
5
Response from Samsung USBy R&R, December 4, 2025
How is it going Deejohn,
We are glad your Galaxy A16 5G is delivering the smooth, responsive experience you want for streaming and gaming. It is built for reliable performance with tools that keep everything organized and easy. We hope you continue to enjoy all there is to discover on your device. thank you for making Samsung your go-to choice.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad your Galaxy A16 5G is delivering the smooth, responsive experience you want for streaming and gaming. It is built for reliable performance with tools that keep everything organized and easy. We hope you continue to enjoy all there is to discover on your device. thank you for making Samsung your go-to choice.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent good camera and good processor
on December 2, 2025
Posted by: Amor25ss
[This review was collected as part of a promotion.] I use my phone for daily use and it's good for everything
Value
5
Response from Samsung USBy R&R, December 4, 2025
Hello Amor25ss,
We love hearing that your A16 5G keeps up with everything you do. Its efficient processor, long-lasting battery, and clear camera are built for everyday reliability with a dash of creative fun. Enjoy the experience! Thank you for your review and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing that your A16 5G keeps up with everything you do. Its efficient processor, long-lasting battery, and clear camera are built for everyday reliability with a dash of creative fun. Enjoy the experience! Thank you for your review and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It does the job
on December 2, 2025
Posted by: Bogart
[This review was collected as part of a promotion.] I would rather a samsung galaxy s twenty two ultra
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hello Bogart,
It's great to hear that the A16 5G covers the essentials. The A series focuses on practical performance and long battery life, while smart features offer helpful shortcuts for everyday tasks. Your thoughts on premium features are noted and reflect how some users value our S series capabilities over time. We're here for you when you're ready to upgrade. Thank you for your feedback and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that the A16 5G covers the essentials. The A series focuses on practical performance and long battery life, while smart features offer helpful shortcuts for everyday tasks. Your thoughts on premium features are noted and reflect how some users value our S series capabilities over time. We're here for you when you're ready to upgrade. Thank you for your feedback and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on December 2, 2025
Posted by: Smuk
from Uganda
Expertise:Expert
Wifi needs a little tweaking to make it work. That's my main complaint. Otherwise it's a great phone for the price.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hey Smuk,
We are glad that the Galaxy A16 5G is performing well in most areas. The model is built for reliable everyday use with a clear display and adaptive connectivity. Your feedback on Wi‑Fi performance is helpful as we keep working on improving network stability across different environments and routers. Sometimes, resetting your Wi-Fi settings can help restore a strong connection.
Reset network settings. Resetting your network will delete all Bluetooth pairings and saved Wi-Fi networks. Open Settings, then tap General management.
Tap Reset, then choose Reset network settings.
Tap Reset settings. You will need to enter your PIN or password to continue if you have one set.
Finally, tap Reset. You can now test your mobile connection.
If you still have issues after resetting your Wi-Fi, please contact our Samsung Support Team for further help. Additional resources are linked below. Thank you for your feedback, and we appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad that the Galaxy A16 5G is performing well in most areas. The model is built for reliable everyday use with a clear display and adaptive connectivity. Your feedback on Wi‑Fi performance is helpful as we keep working on improving network stability across different environments and routers. Sometimes, resetting your Wi-Fi settings can help restore a strong connection.
Reset network settings. Resetting your network will delete all Bluetooth pairings and saved Wi-Fi networks. Open Settings, then tap General management.
Tap Reset, then choose Reset network settings.
Tap Reset settings. You will need to enter your PIN or password to continue if you have one set.
Finally, tap Reset. You can now test your mobile connection.
If you still have issues after resetting your Wi-Fi, please contact our Samsung Support Team for further help. Additional resources are linked below. Thank you for your feedback, and we appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US