Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Simple yet effective
on November 27, 2025
Posted by: Jog25Stride
[This review was collected as part of a promotion.] The Galaxy A16 has an easy to understand UI, with lots of preloaded apps that make my day easier. I appreciate the content that ai curates for me based on my usage. The camera is amazing and allows for excellent editing. There is tons of storage and I never have to worry about downloading too much because there's always enough storage to accommodate more. The only issue I've experienced is the UI giving an error and it says close app or wait, and after closing the phone is back to normal withing ten seconds. I've turned on automatic error reporting and hopefully the issue will he resolved quickly.
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hello there Jog25Stride,
Thank you for sharing your experience with us. Your Galaxy A16 5G is designed to handle everyday tasks effortlessly. If you notice any lag, try opening "Device Care" in the Settings menu to close background apps and free up storage space; it's a built-in performance booster. You can also check our online guide for tips on keeping your device running smoothly. Your feedback helps us continue to innovate and improve our technology. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us. Your Galaxy A16 5G is designed to handle everyday tasks effortlessly. If you notice any lag, try opening "Device Care" in the Settings menu to close background apps and free up storage space; it's a built-in performance booster. You can also check our online guide for tips on keeping your device running smoothly. Your feedback helps us continue to innovate and improve our technology. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Robert M
Verified Purchase:Yes
Not much different from my original a14 water resistant and more storage that's the difference.
Features
4
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hi Robert M,
I'm delighted to hear your Galaxy A16 5G is impressive! We aim to push boundaries and provide fresh experiences with every update. Thank you for your support. From Samsung, with brilliance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm delighted to hear your Galaxy A16 5G is impressive! We aim to push boundaries and provide fresh experiences with every update. Thank you for your support. From Samsung, with brilliance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad it's been years scene I've had a new one
on November 28, 2025
Posted by: Kiddykatt
[This review was collected as part of a promotion.] Great phone fast loading clear pictures sounds amazing not too heavy
Value
4
Response from Samsung USBy R&R, December 4, 2025
Ahoy Kiddykatt,
Welcome back to a new Galaxy. It’s great to hear that the speed, camera clarity, and sound are meeting expectations on the A16 5G, all while remaining comfortable to hold. Enjoy your upgrade. Thank you for choosing Samsung as your go-to brand.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Welcome back to a new Galaxy. It’s great to hear that the speed, camera clarity, and sound are meeting expectations on the A16 5G, all while remaining comfortable to hold. Enjoy your upgrade. Thank you for choosing Samsung as your go-to brand.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful features
on November 28, 2025
Posted by: Galxy2lov3
[This review was collected as part of a promotion.] Galaxy A16 ,such magnificent features, design.
Very compatability on all levels from design to wireless connectivity.
Highly recommended especially for everyday Galaxy phone users.
All in one everyday need and use from early morning walks to evening chilling time ,family gathering.
Very compatability on all levels from design to wireless connectivity.
Highly recommended especially for everyday Galaxy phone users.
All in one everyday need and use from early morning walks to evening chilling time ,family gathering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great but no expandable storage.
on November 29, 2025
Posted by: Carcrashr
[This review was collected as part of a promotion.] I use this device for work and for research. Galaxy AI is great! I also play some games on here and it does pretty well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great selection
on November 29, 2025
Posted by: Bostonjones
[This review was collected as part of a promotion.] I'm very enthusiastic about the Galaxy.A 16. It is extremely versatile and leaves up to its standards. I could only imagine a smarter phone.
Value
5
Response from Samsung USBy R&R, December 2, 2025
How is it going Bostonjones,
Thank you for the kind words. The Galaxy A16 5G emphasizes the essentials that matter most, offering versatility to suit many styles of use. Enjoy the perfect balance of power and simplicity. And thank you for making Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the kind words. The Galaxy A16 5G emphasizes the essentials that matter most, offering versatility to suit many styles of use. Enjoy the perfect balance of power and simplicity. And thank you for making Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 29, 2025
Posted by: Ilovemyphonekg
[This review was collected as part of a promotion.] I love this phone and the galaxyAI is awesome it makes everything easier.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hi there Ilovemyphonekg,
We enjoy hearing how the smart features you have implemented are making your daily routine easier. The Galaxy A16 5G offers dependable performance combined with smart tools, ensuring the phone remains helpful in the background as you complete your tasks. Even though this device hasn't yet seen the full rollout of Galaxy AI, it still includes many smart features to improve your experience. You can explore the full range of these features by reading the online article linked below. Thank you for your feedback; we value your participation in the Samsung community.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We enjoy hearing how the smart features you have implemented are making your daily routine easier. The Galaxy A16 5G offers dependable performance combined with smart tools, ensuring the phone remains helpful in the background as you complete your tasks. Even though this device hasn't yet seen the full rollout of Galaxy AI, it still includes many smart features to improve your experience. You can explore the full range of these features by reading the online article linked below. Thank you for your feedback; we value your participation in the Samsung community.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product love samsung
on November 30, 2025
Posted by: Tatt2nick
[This review was collected as part of a promotion.] I use my phone for everything.. im a tattoo artist it takes amazing photos and is easy to work with what I need
Value
5
Written by a customer while visiting Samsung US