Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This phones screen is very hard to break or crack
on November 24, 2025
Posted by: TripleDtown214
[This review was collected as part of a promotion.] I use my Samsung galaxy for everything. Work staying in touch with family and friends social networking and watching movies and playing games
Value
3
Response from Samsung USBy R&R, November 25, 2025
Howdy TripleDtown214,
It’s great to hear that your Galaxy A16 5G keeps up with your busy daily routine. The immersive display, along with reliable 5G connectivity, makes it a great partner for work, entertainment, and staying connected. Our goal has always been to provide devices that offer reliability and durability for those important life moments, whenever they happen. We love knowing it handles everything you throw at it with ease. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
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It’s great to hear that your Galaxy A16 5G keeps up with your busy daily routine. The immersive display, along with reliable 5G connectivity, makes it a great partner for work, entertainment, and staying connected. Our goal has always been to provide devices that offer reliability and durability for those important life moments, whenever they happen. We love knowing it handles everything you throw at it with ease. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Great 😃😃. I give it A+++++++
on November 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the AI for coloring. Great, smart phone .......................,.................. A++++++++++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures 5g works amazing
on November 25, 2025
Posted by: Gera13
[This review was collected as part of a promotion.] I use this phone to contact my kids and handel work business on my phone
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hi there Gera13,
We’re glad to hear how well your Galaxy A16 5G keeps you connected with both work and family. Its reliable 5G performance, sharp, clear display, and intuitive smart tools make everyday communication easy and efficient. It’s great knowing your phone fits your busy lifestyle so well. Thank you for your review, and we appreciate you choosing Samsung.
-Ty
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We’re glad to hear how well your Galaxy A16 5G keeps you connected with both work and family. Its reliable 5G performance, sharp, clear display, and intuitive smart tools make everyday communication easy and efficient. It’s great knowing your phone fits your busy lifestyle so well. Thank you for your review, and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone
on November 25, 2025
Posted by: MCMshopper
[This review was collected as part of a promotion.] Great for streaming videos and movies. Also, great for searching the web and reading email.
Value
4
Response from Samsung USBy R&R, November 26, 2025
Hello there MCMshopper,
We’re happy to hear your Galaxy A16 5G keeps up with your streaming and browsing with ease. Its reliable 5G speed, clear display, and adaptive performance make it a solid everyday companion. It’s great to see you getting the most out of your Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
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We’re happy to hear your Galaxy A16 5G keeps up with your streaming and browsing with ease. Its reliable 5G speed, clear display, and adaptive performance make it a solid everyday companion. It’s great to see you getting the most out of your Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 16 The best
on November 25, 2025
Posted by: BozoBilly
[This review was collected as part of a promotion.] Man my Galaxy AI is got to be the best helper I've ever had all I got to do is say its name it'll come on it'll ask me what I want and I'll tell it what to do it freaking does it in a matter of seconds if I need to call somebody make a message whatever it is awesome at the same time what do I do with it I use it for my work I work from it I'm a gig runner I do all kinds of different stuff.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Good day BozoBilly,
Thank you for your enthusiasm for the new Galaxy features and how they assist with your daily tasks. The A16 5G is built to make multitasking, communication, and creation simpler. We're glad to hear it’s enhancing your workflow and boosting productivity. We appreciate your positive feedback and value you as an important part of the Samsung community.
-Ty
Samsung Support
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Thank you for your enthusiasm for the new Galaxy features and how they assist with your daily tasks. The A16 5G is built to make multitasking, communication, and creation simpler. We're glad to hear it’s enhancing your workflow and boosting productivity. We appreciate your positive feedback and value you as an important part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Pretty fun!
on November 25, 2025
Posted by: Kitchy77
[This review was collected as part of a promotion.] I am enjoying my. Samsung 16! I'm impressed with its rapid speed and clear pixel images. For an old lady I feel pretty darn hip.I use my new device for multiple things like music and fitness tracking.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Greeting Kitchy77,
It’s inspiring to see how much fun you’re having with your Galaxy A16 5G. The immersive display, quick response time, and fitness-friendly features for health tracking make it a fun and practical device for staying active and connected. We’re so glad it’s energizing your daily routine. We’re excited you’ve chosen Samsung as your go-to brand.
-Ty
Samsung Support
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It’s inspiring to see how much fun you’re having with your Galaxy A16 5G. The immersive display, quick response time, and fitness-friendly features for health tracking make it a fun and practical device for staying active and connected. We’re so glad it’s energizing your daily routine. We’re excited you’ve chosen Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not ideal for a business line
on November 25, 2025
Posted by: Hollywood24
[This review was collected as part of a promotion.] Slow, freezes, low memory, does not hold a charge,
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hey there Hollywood24,
Thank you for sharing your experience with the Galaxy A16 5G. This model is designed to provide reliable connectivity and solid performance for everyday tasks. Tools like Device Care can help extend battery life and improve performance during busy days. To stay on top of your device's health, you can use the Device Care feature, which offers an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better, faster performance. To do this, go to Settings, swipe to and tap Device Care. Then, tap Optimize now, and select Done. The A16 5G is perfect for individuals who want a device that helps them stay productive, connected, and ready when they need it. Learn more about optimizing your device and monitoring your battery in the article linked below. Based on how you use your device, the Device Care feature offers many benefits. Your feedback helps us improve how Galaxy phones support productivity and multitasking. Thank you for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. This model is designed to provide reliable connectivity and solid performance for everyday tasks. Tools like Device Care can help extend battery life and improve performance during busy days. To stay on top of your device's health, you can use the Device Care feature, which offers an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better, faster performance. To do this, go to Settings, swipe to and tap Device Care. Then, tap Optimize now, and select Done. The A16 5G is perfect for individuals who want a device that helps them stay productive, connected, and ready when they need it. Learn more about optimizing your device and monitoring your battery in the article linked below. Based on how you use your device, the Device Care feature offers many benefits. Your feedback helps us improve how Galaxy phones support productivity and multitasking. Thank you for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features easy to use
on November 26, 2025
Posted by: Cratos12
[This review was collected as part of a promotion.] I use my device for research and gaming helps a lot very helpful on home security
Value
4
Response from Samsung USBy R&R, December 16, 2025
Ahoy Cratos12,
Thank you for updating us on the Galaxy A16 5G. We’re happy to hear it supports your research, gaming, and home activities. It's great to know you've found a device that meets your gaming and research needs and helps keep your home security up to date. Your feedback helps us understand how users interact with their devices. Made for versatility and ease of use, this device offers reliable performance for various everyday tasks. We're glad it remains a helpful part of your routine. Thanks for sharing your experience and being part of the Galaxy family. We value your trust in Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for updating us on the Galaxy A16 5G. We’re happy to hear it supports your research, gaming, and home activities. It's great to know you've found a device that meets your gaming and research needs and helps keep your home security up to date. Your feedback helps us understand how users interact with their devices. Made for versatility and ease of use, this device offers reliable performance for various everyday tasks. We're glad it remains a helpful part of your routine. Thanks for sharing your experience and being part of the Galaxy family. We value your trust in Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US