Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
My Samsung 16 is great! Takes really good photos.
on November 23, 2025
Posted by: El1zabenj
[This review was collected as part of a promotion.] I'd love the newest Samsung, because I love mine, but I can't afford one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great. It's fast to load and convenie
on November 24, 2025
Posted by: Fart54321
[This review was collected as part of a promotion.] I think my phone has AI. It helps me alot by saving time. If I need to fill out some stuff it helps me.
Value
3
Response from Samsung USBy R&R, November 25, 2025
Hello there,
Thank you for sharing your thoughts on your Galaxy A16 5G. We’re glad to hear you’re enjoying the efficiency of your device. Features like Routine and Modes are designed to make everyday tasks faster and simpler so you can focus on what matters most. Find out more by checking the link below. It’s great to see technology working for you. Thank you for choosing Samsung.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A16 5G. We’re glad to hear you’re enjoying the efficiency of your device. Features like Routine and Modes are designed to make everyday tasks faster and simpler so you can focus on what matters most. Find out more by checking the link below. It’s great to see technology working for you. Thank you for choosing Samsung.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone 📱
on November 24, 2025
Posted by: Phones4guys
[This review was collected as part of a promotion.] This phone is awesome I can smoothly stream my online games,
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi Phones4guys,
We’re glad to hear that your Galaxy A16 5G handles gaming and streaming smoothly. Its dependable 5G connection and vivid, fluid immersive display are made for those nonstop moments when everything needs to work effortlessly. It’s comforting to know you’re experiencing the smooth performance that this Galaxy A16 5G is designed to deliver.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear that your Galaxy A16 5G handles gaming and streaming smoothly. Its dependable 5G connection and vivid, fluid immersive display are made for those nonstop moments when everything needs to work effortlessly. It’s comforting to know you’re experiencing the smooth performance that this Galaxy A16 5G is designed to deliver.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on November 24, 2025
Posted by: Stealthzx9r
[This review was collected as part of a promotion.] I really enjoy using my A16 5G, it's fast and runs very smoothly
Great screen resolution and battery life!!
Great screen resolution and battery life!!
Value
5
Written by a customer while visiting Samsung US
Posted by: JC Hunter
Verified Purchase:Yes
Galaxy A16 5G is the best choice for a superior budget-priced device. Unless you're a gaming or streaming addict, this is the phone you want. An excellent, fast efficient cell phone with six years of updates!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Okay for a starter phone
on November 24, 2025
Posted by: Rojo85
[This review was collected as part of a promotion.] This device is ok for a starter phone and day to day tasks but for my business it is slower than I need it to be and it lags in between switching apps. Im constantly waiting for it to load.
Value
2
Response from Samsung USBy R&R, November 25, 2025
Hola Rojo85,
Thank you for sharing your thoughts on your Galaxy A16 5G. It has been built for everyday efficiency, making it well-suited for essential tasks with smart features that help streamline work and communication. For heavy workloads, features in Device care, which can be found in settings (please see the link below), can help optimize speed and battery life so your phone runs more smoothly. We’re glad you find it reliable for daily use. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A16 5G. It has been built for everyday efficiency, making it well-suited for essential tasks with smart features that help streamline work and communication. For heavy workloads, features in Device care, which can be found in settings (please see the link below), can help optimize speed and battery life so your phone runs more smoothly. We’re glad you find it reliable for daily use. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: Zach2attack
[This review was collected as part of a promotion.] Galaxy ai on this phone Is amazingly good. I love this phone and probably won't trade in until a new phone comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: Lovegalaxy2025
[This review was collected as part of a promotion.] Galaxy Ai
Great free phone.love all the features great service..
Great free phone.love all the features great service..
Value
5
Written by a customer while visiting Samsung US