Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Good 5g inexpensive phone for the money!
on November 22, 2025
Posted by: BustNutters
[This review was collected as part of a promotion.] Works well for streaming or playing mobile games!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 22, 2025
Posted by: Ladybug1781
[This review was collected as part of a promotion.] Great phone Great features love samsung devices love it
Value
4
Response from Samsung USBy R&R, November 24, 2025
Howdy Ladybug1781
Thank you for the kind words about Galaxy A16 5G. Your enthusiasm for Samsung devices inspires us to keep delivering reliable, fun technology. We are glad you love it. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for the kind words about Galaxy A16 5G. Your enthusiasm for Samsung devices inspires us to keep delivering reliable, fun technology. We are glad you love it. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is very capable at an excellent price
on November 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy A16 5G is very capable is a fast paced mobile society . The AI features are remarkable, it has a very large access screen , which makes it easy and efficient to tackle any task! Whether its a team meeting with an employer or a date night with an online girlfriend. This phone can handle it all at a great price.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hey Kalewhiteyonboard,
Thank you for sharing your experience with the Galaxy A16 5G. We're glad its intuitive features and screen design boost both productivity and relaxation. That's what reliable Galaxy design is all about. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G. We're glad its intuitive features and screen design boost both productivity and relaxation. That's what reliable Galaxy design is all about. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
That's so good
on November 23, 2025
Posted by: Lalilali
[This review was collected as part of a promotion.] The screen is very good its like my old s23ultra,hahahahhahahahahga,I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good camera
on November 23, 2025
Posted by: Bethchessplayer
[This review was collected as part of a promotion.] I like how it's good for my everyday work.And how i'm able to check texts and notes with galaxy AI and understand what i'm reading.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hi Bethchessplayer,
Thank you for your feedback on Galaxy A16 5G. It is great to hear the device supports your daily flow and that the included smart features help you understand and adapt quickly. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Thank you for your feedback on Galaxy A16 5G. It is great to hear the device supports your daily flow and that the included smart features help you understand and adapt quickly. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
Great speaker nice size screen Galaxy AI is great
on November 23, 2025
Posted by: Loveunconditionally
[This review was collected as part of a promotion.] Samsung Galaxy is by far the best phone to have maybe not the a16 but in general its awesome the size the weight everything about the phone is great even down to the galaxy AI I've tried it liked it but its not for me
Value
2
Response from Samsung USBy R&R, November 24, 2025
Hello Loveunconditionally,
Thank you for your feedback on the Galaxy A16 5G. It's great to hear you're enjoying the display, audio, and smart features. Although this device doesn’t have the full rollout of Galaxy AI, it still includes many smart features to improve your experience. The A16 5G delivers dependable performance and intelligent tools for everyday use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Thank you for your feedback on the Galaxy A16 5G. It's great to hear you're enjoying the display, audio, and smart features. Although this device doesn’t have the full rollout of Galaxy AI, it still includes many smart features to improve your experience. The A16 5G delivers dependable performance and intelligent tools for everyday use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung is out of this galaxy......
on November 23, 2025
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I've had alot of phones but my Samsung A16 5g is by far superior to evey other phone I've experienced. The simplicity mixed with functionality and elegance in design Galaxy AI is without parallel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great memory snd features.
on November 23, 2025
Posted by: STREET618
[This review was collected as part of a promotion.] This product is decent for what it is having a good amount of memory snd storage as well as some great additional features you usually would have to download a third party app to achieve such as split screen and the ability to make apps into a pop-up resizable windows. However, it still lacks one important thing, it constantly freezes or starts to go slow. It's ability to be fast and respond to your actions and touches especially when being in a hurry or needing to be respond quickly.
Value
4
Response from Samsung USBy R&R, November 25, 2025
Hi STREET618,
Thank you for taking the time to share your thoughts on your Galaxy A16 5G. It’s great to hear how much you value the Galaxy A16 5G’s multitasking tools, especially multi-window and split screen. For an even smoother experience, tools like Device Care can help optimize speed and background activity. Please see the link below. Please note that the A16 5G is designed to keep things simple yet smart, letting you move through your day with ease. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy A16 5G. It’s great to hear how much you value the Galaxy A16 5G’s multitasking tools, especially multi-window and split screen. For an even smoother experience, tools like Device Care can help optimize speed and background activity. Please see the link below. Please note that the A16 5G is designed to keep things simple yet smart, letting you move through your day with ease. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US