Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone
on November 21, 2025
Posted by: KatDogMom
[This review was collected as part of a promotion.] My Samsung A16 5g is great! I have had no issues with connecting to WIFI when on the go. I enjoy the clarity of pictures when I use the camera. It's very easy to edit and take pictures. The Samsung AI is easy to use and gives me the information I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic smooth function easy to use
on November 21, 2025
Posted by: Loveusamsung
[This review was collected as part of a promotion.] wonderful all application is working is good..every Android software supported
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is off the chain!
on November 21, 2025
Posted by: Twisto
[This review was collected as part of a promotion.] I use my Samsung A16 5G for basic phone needs, like calls, text, and taking pictures.
I can admit this device has totally switched my opinion on which is better..
I love that I can make the layout of my device look completely different from anyone else's A16 and the possibilities are endless. I'm still discovering more ways to customize my device and the camera is amazing very easy to use and the whole thing is just swell
I can admit this device has totally switched my opinion on which is better..
I love that I can make the layout of my device look completely different from anyone else's A16 and the possibilities are endless. I'm still discovering more ways to customize my device and the camera is amazing very easy to use and the whole thing is just swell
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not so great
on November 21, 2025
Posted by: Sam2san
[This review was collected as part of a promotion.] Don't like galaxy, to slow. System makes forever to start. Don't stay charged.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hey there Sam2san,
Thank you for sharing your experience with the Galaxy A16 5G. The A series is designed for reliable performance, and your comments highlight how important speed and battery life are for a smooth day. Your feedback helps guide future improvements. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The A series is designed for reliable performance, and your comments highlight how important speed and battery life are for a smooth day. Your feedback helps guide future improvements. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on November 21, 2025
Posted by: Gvixen79
[This review was collected as part of a promotion.] Eveything seems to be great about this device so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on November 22, 2025
Posted by: MrsSteiner
[This review was collected as part of a promotion.] I love all Samsung products. I love my phone because it is so easy to navigate. It doesn't matter if I'm surfing the web or streaming from my phone to my TV it's always worked workout a problem. I would recommend a Samsung product to any one! Also one lady thing the galaxy AI is on point exactly the help when you need it.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A decent phone
on November 22, 2025
Posted by: Inkjunkie
[This review was collected as part of a promotion.] I don't use galaxy ai yet but I will and update this review
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Button location
on November 22, 2025
Posted by: IrightI
[This review was collected as part of a promotion.] Being that all buttons are next to each other errant touches are a frequent occurrence
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hi IrightI,
Thank you for your feedback on the Galaxy A16 5G. Button placement is important for daily use, and your insights help guide future design improvements. Galaxy devices are always refined to feel more intuitive and comfortable for everyday use. We appreciate you taking the time to share your experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G. Button placement is important for daily use, and your insights help guide future design improvements. Galaxy devices are always refined to feel more intuitive and comfortable for everyday use. We appreciate you taking the time to share your experience with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US