Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
A decent phone
on November 22, 2025
Posted by: Inkjunkie
[This review was collected as part of a promotion.] I don't use galaxy ai yet but I will and update this review
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Button location
on November 22, 2025
Posted by: IrightI
[This review was collected as part of a promotion.] Being that all buttons are next to each other errant touches are a frequent occurrence
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hi IrightI,
Thank you for your feedback on the Galaxy A16 5G. Button placement is important for daily use, and your insights help guide future design improvements. Galaxy devices are always refined to feel more intuitive and comfortable for everyday use. We appreciate you taking the time to share your experience with Samsung.
-Ty
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Thank you for your feedback on the Galaxy A16 5G. Button placement is important for daily use, and your insights help guide future design improvements. Galaxy devices are always refined to feel more intuitive and comfortable for everyday use. We appreciate you taking the time to share your experience with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Good 5g inexpensive phone for the money!
on November 22, 2025
Posted by: BustNutters
[This review was collected as part of a promotion.] Works well for streaming or playing mobile games!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 22, 2025
Posted by: Ladybug1781
[This review was collected as part of a promotion.] Great phone Great features love samsung devices love it
Value
4
Response from Samsung USBy R&R, November 24, 2025
Howdy Ladybug1781
Thank you for the kind words about Galaxy A16 5G. Your enthusiasm for Samsung devices inspires us to keep delivering reliable, fun technology. We are glad you love it. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for the kind words about Galaxy A16 5G. Your enthusiasm for Samsung devices inspires us to keep delivering reliable, fun technology. We are glad you love it. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is very capable at an excellent price
on November 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy A16 5G is very capable is a fast paced mobile society . The AI features are remarkable, it has a very large access screen , which makes it easy and efficient to tackle any task! Whether its a team meeting with an employer or a date night with an online girlfriend. This phone can handle it all at a great price.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hey Kalewhiteyonboard,
Thank you for sharing your experience with the Galaxy A16 5G. We're glad its intuitive features and screen design boost both productivity and relaxation. That's what reliable Galaxy design is all about. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G. We're glad its intuitive features and screen design boost both productivity and relaxation. That's what reliable Galaxy design is all about. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
That's so good
on November 23, 2025
Posted by: Lalilali
[This review was collected as part of a promotion.] The screen is very good its like my old s23ultra,hahahahhahahahahga,I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good camera
on November 23, 2025
Posted by: Bethchessplayer
[This review was collected as part of a promotion.] I like how it's good for my everyday work.And how i'm able to check texts and notes with galaxy AI and understand what i'm reading.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hi Bethchessplayer,
Thank you for your feedback on Galaxy A16 5G. It is great to hear the device supports your daily flow and that the included smart features help you understand and adapt quickly. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Thank you for your feedback on Galaxy A16 5G. It is great to hear the device supports your daily flow and that the included smart features help you understand and adapt quickly. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Great speaker nice size screen Galaxy AI is great
on November 23, 2025
Posted by: Loveunconditionally
[This review was collected as part of a promotion.] Samsung Galaxy is by far the best phone to have maybe not the a16 but in general its awesome the size the weight everything about the phone is great even down to the galaxy AI I've tried it liked it but its not for me
Value
2
Response from Samsung USBy R&R, November 24, 2025
Hello Loveunconditionally,
Thank you for your feedback on the Galaxy A16 5G. It's great to hear you're enjoying the display, audio, and smart features. Although this device doesn’t have the full rollout of Galaxy AI, it still includes many smart features to improve your experience. The A16 5G delivers dependable performance and intelligent tools for everyday use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy A16 5G. It's great to hear you're enjoying the display, audio, and smart features. Although this device doesn’t have the full rollout of Galaxy AI, it still includes many smart features to improve your experience. The A16 5G delivers dependable performance and intelligent tools for everyday use. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US