Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Samsung is the best .
on November 18, 2025
Posted by: Major1
[This review was collected as part of a promotion.] I've always been a Samsung lover regardless u can't go wrong.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hey there Major 1,
We love hearing from longtime Samsung fans like you! The A16 5G delivers reliable performance and everyday features that make staying connected simple and enjoyable. Your trust in our brand truly stands out, and we appreciate it. It’s great to see this device continues to meet your expectations. Thanks for being a loyal Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We love hearing from longtime Samsung fans like you! The A16 5G delivers reliable performance and everyday features that make staying connected simple and enjoyable. Your trust in our brand truly stands out, and we appreciate it. It’s great to see this device continues to meet your expectations. Thanks for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Very helpful and gets all my business done on a da
on November 18, 2025
Posted by: LUCKEYMIKLO
[This review was collected as part of a promotion.] My galaxy AI is awesome anything I don't understand it's very helpful to help me help myself get and understand whatever I need to understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone review
on November 18, 2025
Posted by: Samsung90
[This review was collected as part of a promotion.] I Have a couples of unique things bout my Samsung a16 I just love the general AI feature that has been progam the quality of their picture and video feature. a budget-friendly smartphone featuring a 6.7-inch 90Hz Super AMOLED display, an Exynos 1330 processor, and a triple rear camera system led by a 50MP main sensor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on November 18, 2025
Posted by: david
from michigan
Expertise:Beginner
great phone for the price ! terrific support line !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best feature on this is when the camera zomes
on November 19, 2025
Posted by: Breanna
[This review was collected as part of a promotion.] This is one of the best phones that I have had in a while.I know I'm due for an upgrade but at the end of the day, the photo quality is great.I love it and it does me wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone that I have ever had.
on November 19, 2025
Posted by: Shizzle
[This review was collected as part of a promotion.] The AI feature makes this phone a handheld super computer. It help me get through the day I have the Samsung pass that's just like Google.
Value
5
Response from Samsung USBy R&R, November 21, 2025
What’s up Shizzle,
Thank you for sharing how much you’re enjoying the Galaxy A16 5G. The smart features make the phone feel powerful and easy to use, and it’s great to hear how much it helps your daily life. Samsung Pass adding that extra layer of convenience shows how well everything works together. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you’re enjoying the Galaxy A16 5G. The smart features make the phone feel powerful and easy to use, and it’s great to hear how much it helps your daily life. Samsung Pass adding that extra layer of convenience shows how well everything works together. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
There's so many great qualities about the galaxy16
on November 19, 2025
Posted by: Boss007
[This review was collected as part of a promotion.] The galaxy 16 is for one every tuff and the camera is bye far outstanding it gets very good service bye far the best phone I've ever had thank you galaxy products are the best out there today
Value
5
Response from Samsung USBy R&R, November 21, 2025
How is it going, Boss007,
Thank you for the love you’re showing the Galaxy A16 5G! The durability, strong camera performance, and dependable connectivity really make this device shine in everyday situations. Hearing that it’s one of the best phones you’ve ever had speaks volumes. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the love you’re showing the Galaxy A16 5G! The durability, strong camera performance, and dependable connectivity really make this device shine in everyday situations. Hearing that it’s one of the best phones you’ve ever had speaks volumes. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes awesome and clear pictures!
on November 19, 2025
Posted by: Jadedjo56
[This review was collected as part of a promotion.] The overall device itself is nothing short of spectacular! It's the perfect size and weight so it fits in your hand . The camera feature is by far my favorite the picture quality is crisp,clear, and vibrant. Videos are even better.as for the options to change your photos there is alot more than I recall any other phone having. MY favorite detail has to be Samsung AI, what an helpful feature to offer if you need assistance with just about anything its up to the challenge. It learns your characteristics as well and listens with precision to details..it is alpt of fun too. If you want to play games you picked the right device It holds so many more games in the gaming hub app that comes installed already ..awesome device ...I am still new to it but so far this couldn't get any better if they tried. There may be one small flaw and that would be with the so few options in app drawer spaces..that's about it for now I will add more at future time .thank you Samsung way to go. YOU DID IT AGAIN!!
Value
5
Response from Samsung USBy R&R, November 20, 2025
Ahoy Jadedjo56,
Thank you for such an enthusiastic and detailed review of the Galaxy A16 5G! The way you describe the camera as crisp, vibrant, and full of creative options perfectly captures what this device aims to deliver. Enhanced features are designed to support everything from productivity to fun, and it’s great to hear how naturally it integrates into your routines. The gaming hub and overall feel of the phone truly make it a strong everyday device. Your note about the app drawer is helpful insight as well. We appreciate you being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for such an enthusiastic and detailed review of the Galaxy A16 5G! The way you describe the camera as crisp, vibrant, and full of creative options perfectly captures what this device aims to deliver. Enhanced features are designed to support everything from productivity to fun, and it’s great to hear how naturally it integrates into your routines. The gaming hub and overall feel of the phone truly make it a strong everyday device. Your note about the app drawer is helpful insight as well. We appreciate you being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US