Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great quality!
on November 9, 2025
Posted by: Wikid1
[This review was collected as part of a promotion.] I use my Galaxy as my camera, phone, planner, map etc. I've always preferred Samsung above other brands, I find them easier to use and it seems like they always have the best options for the money. The cameras are phenomenal this far, and we are just getting the hang of Galaxy AI. I'm excited to continue experimenting with my new device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is pretty slow
on November 9, 2025
Posted by: Metamcgee
[This review was collected as part of a promotion.] Like it is very slow for some reason I dont have very many apps on it and I hardly use it because of that reason I have 2 other phones in use instead
Value
2
Response from Samsung USBy R&R, November 10, 2025
Hello Metamcgee,
Thank you for sharing your thoughts on the Galaxy A16 5G. We value hearing how devices perform in real-world scenarios. While the A16 5G features a fast processor and plenty of memory for daily use, performance can vary based on usage habits, app behavior, and settings. If your device feels slower than usual, a quick optimization might help. The Quick Optimization feature improves performance by identifying apps that drain battery, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, select Device care, tap Optimize now, then Done. You can find more tips in the online article linked below on keeping your device running smoothly and managing multiple apps. We’re glad you’re part of the Samsung family and hope to help you make the most of your device. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We value hearing how devices perform in real-world scenarios. While the A16 5G features a fast processor and plenty of memory for daily use, performance can vary based on usage habits, app behavior, and settings. If your device feels slower than usual, a quick optimization might help. The Quick Optimization feature improves performance by identifying apps that drain battery, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, select Device care, tap Optimize now, then Done. You can find more tips in the online article linked below on keeping your device running smoothly and managing multiple apps. We’re glad you’re part of the Samsung family and hope to help you make the most of your device. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The A series
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the A series Galaxy phones I started with an A13 and move up with every upgrade. The A16 is amazing my favorite so far. I use mine for gaming, school, streaming, work, and personal use
It is amazing having a phone that I can use for everything so I dont have to have multiple devices lugging g them around and taking a chance of forgetting one or forgetting to charge something. It has amazing fadt charging capabilities and the battery last great for gaming and having to be online for school for several hours or watching videos. I dont have to worry about it dying in the middle of a video chat session or in the middle of a class or game. The size of it is great too it's not too long or too wide I have small hands an can use it one handed mode. The screen is big enough to read with out having to change the text size or use the high contrast option, great to have that option though. Nothing bad to say about this phone at all.
It is amazing having a phone that I can use for everything so I dont have to have multiple devices lugging g them around and taking a chance of forgetting one or forgetting to charge something. It has amazing fadt charging capabilities and the battery last great for gaming and having to be online for school for several hours or watching videos. I dont have to worry about it dying in the middle of a video chat session or in the middle of a class or game. The size of it is great too it's not too long or too wide I have small hands an can use it one handed mode. The screen is big enough to read with out having to change the text size or use the high contrast option, great to have that option though. Nothing bad to say about this phone at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16
on November 10, 2025
Posted by: Phonegirl
[This review was collected as part of a promotion.] It's all right it's just cute so I can get with you pay for basically
Value
3
Response from Samsung USBy R&R, November 10, 2025
Hiya Phonegirl,
Thank you for sharing your review of the Galaxy A16 5G. The A series is recognized for its productivity power, multitasking, and immersive cinematic display, which many users enjoy for work and entertainment. Your feedback regarding performance is meaningful — insights from Galaxy A series owners help shape future updates, improvements, and optimizations across the Galaxy lineup. We thank you for your review. We appreciate your time and your role in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your review of the Galaxy A16 5G. The A series is recognized for its productivity power, multitasking, and immersive cinematic display, which many users enjoy for work and entertainment. Your feedback regarding performance is meaningful — insights from Galaxy A series owners help shape future updates, improvements, and optimizations across the Galaxy lineup. We thank you for your review. We appreciate your time and your role in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone ever
on November 10, 2025
Posted by: KingJay33
[This review was collected as part of a promotion.] The Samsung phone is very helpful in my everyday life. There's a Samsung Wallet. I use this up the phone for gaming streaming work and everyday life.
I would recommend this product to everyone. Easy to use, easy to learn.
I would recommend this product to everyone. Easy to use, easy to learn.
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hey there KingJay33,
Thank you for reaching out and sharing your experience with the Galaxy A16 5G. Created for ease of use, the Galaxy A16 5G offers a good balance of power and efficiency for daily activities, and your feedback highlights this. The Samsung Wallet provides a simple way to pay without needing your physical card, making it a handy feature. We value your recommendation and appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy A16 5G. Created for ease of use, the Galaxy A16 5G offers a good balance of power and efficiency for daily activities, and your feedback highlights this. The Samsung Wallet provides a simple way to pay without needing your physical card, making it a handy feature. We value your recommendation and appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
great size
on November 10, 2025
Posted by: Wholesome44yrold
[This review was collected as part of a promotion.] I have 2 issues; one is the screen shrinks sometimes and I can't know how to make it big again. Frustrating when I can't see. And the other is the quick tab. It brings my wallet up when I unlock my phone. I don't want that at all.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello there Wholesome44yrold,
Thank you for sharing your experience with the Galaxy A16 5G. Its compact size makes it easy to handle, and it’s great to hear that it works well for you. Your note about the display resizing and quick panel interaction offers valuable insight into your daily device use. You can customize the side button to perform various tasks, such as one-click or double-tap functions. If the side button accidentally activates Bixby, you can remap it for different actions by going to Settings > Advanced Features > Side Button. More details on customizing the side button are available via the link below. You can also adjust your display settings; additional information about display customization is linked below. Your feedback helps improve the user experience, and we appreciate your input. Thanks for choosing Samsung.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Its compact size makes it easy to handle, and it’s great to hear that it works well for you. Your note about the display resizing and quick panel interaction offers valuable insight into your daily device use. You can customize the side button to perform various tasks, such as one-click or double-tap functions. If the side button accidentally activates Bixby, you can remap it for different actions by going to Settings > Advanced Features > Side Button. More details on customizing the side button are available via the link below. You can also adjust your display settings; additional information about display customization is linked below. Your feedback helps improve the user experience, and we appreciate your input. Thanks for choosing Samsung.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect size.
on November 10, 2025
Posted by: Amft1976
[This review was collected as part of a promotion.] This phone is perfect sized and very clear.
I watch videos and movies and the picture is vivid and comes to life.
I love Galaxy AI , it is a cool feature!
I watch videos and movies and the picture is vivid and comes to life.
I love Galaxy AI , it is a cool feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is the product for the simple man.
on November 10, 2025
Posted by: Flipflop
[This review was collected as part of a promotion.] This is perfect for the not so tech savvy man. If your like me and need a straight r forward device with no complicated features this is it. Now its even easier with "Galaxy AI" to help with any questions you might have.
Value
4
Written by a customer while visiting Samsung US