Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great Pictures
on November 10, 2025
Posted by: Keke9th
[This review was collected as part of a promotion.] Great phone! Great Pictures! I would recommend purchasing this phone.
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hi there Keke9th,
We appreciate you sharing your experience with the Galaxy A16 5G. The upgraded camera system was designed for clean, vibrant photos, whether you’re outdoors, indoors, or capturing motion — so it’s great to hear you’re enjoying the result. Thank you for your recommendation and for choosing Samsung.
-Ty
Samsung Support
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We appreciate you sharing your experience with the Galaxy A16 5G. The upgraded camera system was designed for clean, vibrant photos, whether you’re outdoors, indoors, or capturing motion — so it’s great to hear you’re enjoying the result. Thank you for your recommendation and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 10, 2025
Posted by: Ilovemydogs1220011
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy phone every day, and the new Galaxy AI features have made a huge difference. I use it for gaming, streaming shows, and staying organized for school. The AI tools help me summarize notes and edit photos super easily. The battery life is great, and the display makes watching movies and playing games smooth and clear. Overall, it’s one of the best devices I’ve owned — fast, smart, and fun to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 10, 2025
Posted by: Galaxyuser3
[This review was collected as part of a promotion.] I love how fast the phone is and how well the galaxy ai works , best phone I've had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Galaxy in your hand!
on November 10, 2025
Posted by: Synsational666
[This review was collected as part of a promotion.] My Galaxy A16 has become an additional appendage in the best possible way. The streaming quality is epic, it does not matter if it is movies, live sports, or video games, there is no lag or interruption. From the Galaxy AI making research a snap to the system functions seamlessly integrating into my daily routine, the Galaxy A16 is perfect for those who don't want to spend a fortune but still want a premium experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features
on November 10, 2025
Posted by: Greenteam7
[This review was collected as part of a promotion.] I tend to use Galaxy A.I to problem solve everyday situations.
For example finding how to make home remedies for bug repellent. Or on home projects
For example finding how to make home remedies for bug repellent. Or on home projects
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 is a great affordable phone
on November 10, 2025
Posted by: Pineapple87
[This review was collected as part of a promotion.] I primarily use my Samsung device for streaming movies and keeping in touch with my international family. The screen is vibrant for entertainment, and the new Galaxy AI Live Translate feature has made a huge difference when I call my relatives overseas—the real-time translation makes conversations seamless. It is an easy-to-use and reliable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product is dependable and durable
on November 10, 2025
Posted by: Samsunguser89
[This review was collected as part of a promotion.] The galaxy A16 5G is a great phone in general. However it lacks the ability to wirelessly charge. I also think the camera quality could be better while on macro mode, it doesn't take very clear close up photos on macro. I use it to stream shows/videos, stream music and game and have no issues doing any of those.
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hi Samsunguser89,
Thank you for reviewing the Galaxy A16 5G. Its key features include reliability and durability, making it ideal for streaming, music, and gaming. Although some Samsung models support wireless charging, the A Series focuses on excellent battery life, strong security, and a dependable camera suitable for everyday photography. For close-up photos, adjust focus tracking or switch to Pro Mode to capture fine details. You can find more tips on optimizing your device through the link below. The A16 5G remains a dependable choice for users who prioritize consistent performance, reliable connectivity, and durability. We appreciate your choice of Samsung as your preferred brand.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Samsung Community
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Thank you for reviewing the Galaxy A16 5G. Its key features include reliability and durability, making it ideal for streaming, music, and gaming. Although some Samsung models support wireless charging, the A Series focuses on excellent battery life, strong security, and a dependable camera suitable for everyday photography. For close-up photos, adjust focus tracking or switch to Pro Mode to capture fine details. You can find more tips on optimizing your device through the link below. The A16 5G remains a dependable choice for users who prioritize consistent performance, reliable connectivity, and durability. We appreciate your choice of Samsung as your preferred brand.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Fast services, great photos, great price
on November 10, 2025
Posted by: Magnumapo
[This review was collected as part of a promotion.] I use my smart phone for everyday life. Whether its texting work or family, calling, for social media and keeping up with my son's school academics, my phone is always up to date with the device updates. I love my smart phone.
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hola Magnumapo,
Thank you for sharing how the Galaxy A16 5G helps support your daily routine. It’s evident you rely on your phone for various tasks, staying connected for family calls, social media, and catching up on your son’s school news. It’s encouraging to hear that the A16 consistently performs reliably. The A-Series continues to stand out for users who value a seamless setup, fast updates, and a device that keeps pace with busy schedules. Your story highlights how well the A16 5G integrates into hectic, real-life days. We appreciate you being part of the Galaxy community.
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how the Galaxy A16 5G helps support your daily routine. It’s evident you rely on your phone for various tasks, staying connected for family calls, social media, and catching up on your son’s school news. It’s encouraging to hear that the A16 consistently performs reliably. The A-Series continues to stand out for users who value a seamless setup, fast updates, and a device that keeps pace with busy schedules. Your story highlights how well the A16 5G integrates into hectic, real-life days. We appreciate you being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US